CIB Operations (Derivatives Ops) – Global Clearing FX Prime Brokerage Middle Office Analyst – London – Professional

J.P. Morgan is a global leader in financial services, offering solutions to the world’s most important corporations, governments and institutions in more than 100 countries.
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  We actively promote flexible work arrangements in order to leverage the growing effectiveness of the firm’s mobile and remote technology. 
Derivative Operations provides operational support across the CIB covering eight key product areas including FX, OTC Derivatives, Collateral Principal, 3rd Party Derivatives, Cleared Derivatives, Agency Collateral, Billing and CASS with ~1,900 employees.  Services provided to our Businesses include:

Transaction Processing, Confirmation, Settlement and Clearing, Collateral Management, Client Service, Invoicing and CASS Support

Typical daily activity includes settling in excess of $217B via FX trading, leading a Markets OTC portfolio of 2.5M trades, servicing >200 3rd party clients, performing 10,000 margin calls, processing 470k cleared and intermediated trades and producing >9,000 invoices 
Global Clearing Operations supports Clearing, Reconciliations, Middle Office, F&O House Ops, Expiries & Deliveries, Settlement, Brokerage, Client On-boarding, Client Money, Regulatory Reporting, Static Data Management and Position Management.

JPM is the 2nd largest Futures Commission Merchant based on Client Assets

Processes ~750,000 cleared and intermediated trades daily

Provides clearing at 62 global Clearing Houses

Settled USD equivalent 24.3Bn in physical deliveries Q1 2016 
Job Description. The OTC Clearing team provides client service functions for the OTC Credit, Rates, Equities and FX Clearing and Prime Brokerage businesses.  The primary functions will focus on day to day Client Service, transactional support and controls, supporting OTC Clearing and Prime Brokerage clients.  The role will have extensive client interaction as well as opportunity to develop a deep understanding of products, internal systems, processes and support teams. Candidates will need to have a clear understanding of trade flow management. Knowledge of the confirmation, settlement, P&L process as well as understanding of portfolio tear ups/compression would be advantageous.  Additionally, the Client Service and clearing agenda is complex and challenging as candidates will be expected to play key roles in developing new process and opportunities.  This role will involve daily interaction with clients, middle office & operations groups globally as well as frequent interaction with technology and project delivery teams. This role could be suitable for someone considering flexible working.
 
Summary of Responsibilities

End to end owner of the FX trade and support processes, coordinating all aspects of Operations Service delivery/training to the client

Partner with client to understand business and their required service needs. Validate client requirements vs services offered and implement support processes where necessary.

Management of non-process related client queries.

Maximize client leverage of self-service tools

Review Client specific quality MIS (Critical to Quality, CTQ) and key performance indicators (KPI), feedback to client and resolve issues.Skills and Qualifications

Builds Customer Loyalty & Confidence: Responsive and value adding. Delivery orientated and closes issues. Sound Judgment  Communicates Effectively:  Excellent written and verbal skills. Networks to establish effective delivery.

Demonstrates Stress Management Ability: Has perspective and can see issues and goals from different angles and levels. Composed, listens, and manages the conversation, offers support, Identifies the root causes and takes action.

Demonstrates Excellent Team Working Skills and Personal Motivation: Quick learner, open approach, respectful energetic, self-motivated and can motivate others. Keen to initiate and try new smart working ideas.

Reliable, Loyal and Professional: Takes ownership and demonstrates commitment.  Etiquette, integrity and understands diversity.

Minimum Bachelor’s degree.