Steven Ord
DELIVERY DRIVER – BIDVEST FOODSERVICE
Newbiggin-by-the-Sea
ordsa80@googlemail.com
01670858074

A dedicated and articulate employee. An excellent communicator confidently dealing with complex customer requirements by evaluating needs and negotiating solutions to provide superior customer service. A self-motivated individual who works professionally at all times using own initiative as part of a team or independently to ensure targets are exceeded. Actively seeks out new challenges to develop skills further to meet the challenging needs of a fast moving business environment.

WORK EXPERIENCE

DELIVERY DRIVER
BIDVEST FOODSERVICE
2014 to Present
• Class 2 HGV licence with excellent driving record.
• Complete familiarity with DOT (Department of Transport) rules and regulations.
• Ability to deliver a variety of food products punctually and safely.
• Strong mathematical abilities in addition and subtraction.
• Good ability to read maps and follow directions to customer locations.
• Ability to comprehend instructions in oral, written and diagram forms.
• Highly professional and positive attitude Delivered food products in accordance with all hygiene and safety principles.
• Verified all food product amounts and cross-checked with customer order paperwork.
• Maintained a hygienic and clean service vehicle.
• Loaded and unloaded food products at distribution centres and customer locations.
• Assisted with meal planning and food preparation at select customer locations.
• Maintained excellent working relationships with distribution and customer staff.
G4S

DRIVER
SECURICOR
2002 to 2014
Can lead and motivate others to achieve objectives and deliver positive results.
• Monitored and assessed performance and motivated individuals to achieve their full potential.
• Inspired trust and confidence by recognition of achievement and individual strengths.
• Demonstrated a high standard of influencing skills at all levels in the ability to gain acceptance of ideas and solutions.
• Analysed and interpreted data to evaluate alternative scenarios and apply a lateral approach when dealing with problems and important working decisions.
• Developed communication and training strategies, demonstrating the ability to explain systems and processes in a clear and simple way to people of varied abilities.
• Liaised with customers, staff and senior management in the context of resolving disputes and complaints in a positive manner.
• Planned, organised and prioritized effectively to maximize available resources within a clearly defined timescale.
• Worked daily with several computer systems to record data. Acted at all times lawfully and in accordance with pre-defined government regulations ensuring high regards to actively demonstrate health and safety procedures and maintain a high standard or personal hygiene.

EDUCATION

CSE
Bedlingtonshire High School

ADDITIONAL INFORMATION

FRER 3600LBSForklift licence.
Current First Aid certificate.
Fire safety training.
NVQ level 2 Manufacturing operations.
Full CPC certificate.
HGV level 2
UK National air cargo security level D certificate