David Martin
CDC Site Operations Manager
Belfast BT6
davidmartin43@hotmail.co.uk
07974 868678

Work Experience

CDC Site Operations Manager
DHL
March 2011 to August 2018

Site Operations Manager
DHL CDC
Belfast
March 2011 to August 2018
Boots Contract, Belfast
Working for DHL managing the transport and warehouse operation for the North of Ireland which services 89 stores in Northern Ireland and ROI.
• Reporting to the General Manager of DHL Northern Ireland. Managing the Transport and Warehouse operation on a daily basis up to and beyond service levels benchmarked by contractual KPI’s, forecasting and managing the respective elements within the tight constraints of a budget.
• Overseeing the planned maintenance schedules and general upkeep of all vehicles on site to DHL standards.
• Responsibility for 25 warehouse operatives and 10 HGV drivers on site. Management of all HR issues
including absence, disciplinary and grievance.
• Manage and maintain good customer relations through effective communication.
• Successfully managed the relocation of the operation in 2013 from our existing warehouse to a DHL shared user site.
• In February 2017 worked on the project team for a customer led cost saving initiative to outsource 53 stores from the DHL operation to a third party company. Was heavily involved in the TUPE of staff to the third party contractor and worked alongside DHL People Services to ensure a seamless transition for all stakeholders.
• Oversee both the transport and warehouse elements of the DHL/Boots operation for the ROI in conjunction with the NI operation from April 2017 onwards.
Awards Achieved
• ROSPA gold award 2016
• ROSPA silver award 2015
• ROSPA gold award 2014
• ROSPA gold award 2013
• ROSPA silver award 2012

Transport Controller
DHL
Belfast
March 2006 to March 2011
Boots Contract, Belfast
Working for DHL managing the transport operation for the North of Ireland including Donegal servicing
92 stores.
• Reporting directly to the DHL regional manager for Ireland and Scotland. Running the day to day transport operation for the North of Ireland.
• Managing the delivery of stock to stores in Northern Ireland ensuring an excellent service to stores.
Forecasting and managing the financial aspects of the operation within the constraints of a budget.
• Managing existing processes and improving upon procedures where possible. Planning and implementing robust delivery scheduling whilst taking into account fuel efficiency.
• Overall responsibility for driver training, compliance and Health and Safety within the operation
• Successfully managed the integration of 55 Alliance Healthcare stores into the Boots network providing an excellent service to the stores throughout transition and managing a seamless transition into well-organized schedules.
• Introduced document management improving audit ability and compliance.
• Designed an in – house development methodology and improved existing processes.

Shift Supervisor
Belfast
March 2005 to March 2006
Boots the Chemist, Belfast
Managing the night shift operation assuring the effective management of in-coming stock and the timely unloading and loading of vehicles.
• Reporting to the Boots CDC manager. Responsible for leading a team of warehouse operatives working to deadlines whilst managing strict compliance on the site.
• Managed the existing in – house operation and developed the processes where necessary.
• Adhered to all compliance measures and stayed within all existing constraints.
• Ensured the warehouse team were motivated and delivered consistently.

Operations Supervisor
2005 to 2006

Operations Supervisor
Tibbett and Britten
Ballyclare
April 2000 to August 2004
Ballyclare
Working for Tibbett and Britten running a transport and warehouse operation on a continental shift pattern.
• Managed the existing in – house operation and developed the existing processes with a view to service improvement.
• Adhered to existing compliance measures and helped improve systems.
• Ensured vehicles were loaded within tight time constraints and that the warehouse team delivered a consistent service in terms of productivity.
References are available on request

Operations Supervisor
2000 to 2004
Key Skills
• Strong operational background
• Excellent communicator at all levels
• Financial planning and management
• Able to identify and deliver operational opportunities and savings initiatives.

Employment History

Certifications/Licences

National and International CPC, NEBOSH General certificate