Stephen White
8 Kelvin Drive, Barrhead G78 2HN
Tel: 0141 463 9486
Mob: 07825 253496
Email:stephen1white@yahoo.co.uk

PROFESSIONAL OVERVIEW:

A highly experienced and innovative Manager, with experience in fast moving, customer orientated environments where quality and customer service is paramount.

Skilled in promoting business awareness, possessing particular strengths in managing business change and process re-engineering during periods of industry led innovation.

A strong pro-active leader, empowering staff to take ownership, providing direction, training and mentoring to build cohesive teams of over 200 direct, indirect and contract transport staff, all working together to achieve individual targets and corporate objectives / KPIs’.

Areas of expertise include – operations & logistics, transport management CPC National and International Manager, site H&S, operations management, client relationships, supplier relationships, negotiating skills, strategic management, contract management, project management, supply chain management, resource management, budget & forecasting and Sales.

CAREER HIGHLIGHTS INCLUDE:

Allied Vehicles
• Streamlined distribution model, reducing costs and driver’s hours
• Set up international vehicle deliveries to France, Germany and Australia
• Set up training program for contractors

Newsquest (Herald & Times)
• Streamlined a £4.2m distribution operation, reducing costs by £0.5m with no service loss
• Seconded to modernise operation from recruitment to delivery distribution across West Scotland
• Received Press Association Award for the management of the largest European distribution operation incorporating 2,500 Junior Agents delivering 26,000 copies per day
• Overall responsibility for a £4.2m sales and distribution operation delivering a £960k annual profit
• Managed Online marketing operation for the JR Agents Portals.
• Managed Call centre and canvass team.
• Managed sales and deliveries for special event coverage including Commonwealth Games, designing promotions, establishing ‘pop up’ sales points meeting additional distribution requirements
• Increased sales of the Evening Times Home Delivery
• Received a National Award for organising a street vending operation when Glasgow Rangers played in the European Cup in Manchester, distributing from a local print press

Menzies Distribution
• Organised the total redistribution of 3.5m newspapers following death of Princess Diana
• Managed supply chain through 23 contractors and 67 in house vans for night distribution
• Undertook a total review to take over the distribution of the Evening Times delivering copy using 200 staff, 127 vans to 5,500 retailers, 2,000 agents, establishing a home delivery service

CAREER HISTORY:

June 2016– Present
Transport Manager Allied Vehicles
• National & International Transport Operators License Holder for the company
• Responsibility for the distribution of all new and used vehicles throughout the UK & Europe
• Controlling third party distribution of vehicles in World Wide
• Managing all Taxing and COC requirements for all new vehicles being delivered
• Communicating, maintaining and developing client relationships
• Overall responsibility of ensuring all distribution costs fall within agreed KPI and budgets
• Managing operational and administrative functions to ensure specific targets are reached
• Providing leadership, motivation, direction and support to the transport team
• Controlling all training requirements for drivers in the various adaptations of the Mobility vehicles
• Managing eight office staff and 48 contactors
• Load building and route planning for out transporters
• Fleet control for our recovery trucks ensuring drivers hours and vehicle checks are carried out

Nov 2014– Jun 2016
OPERATIONS MANAGER: MTB Promotions
• Development, production and delivery of projects from proposal right up to delivery
• Delivering events on time, within budget, that are meet and exceed expectations
• Setting, communicating and maintaining timelines and priorities on every project
• Communicating, maintaining and developing client relationships
• Managing supplier relationships
• Managing operational and administrative functions to ensure specific projects are delivered efficiently
• Providing leadership, motivation, direction and support to your team
• Travelling to on-site inspections and project managing events
• Being responsible for all project budgets from start to finish.

May 2007 – Nov 2014
DELIVERY SALES MANAGER: Newsquest (Herald & Times) Ltd
• Responsible for managing an award winning £4.2m home delivery operation generating £960k profit with a multi-drop service to 2,500 junior agents distributing 26,000 daily copies
• Directly responsible and accountable for maintaining strict service level agreements
• Fully responsible for all of division from staffing through to the supply chain network
• Maintaining close relationships with distributors and retail including to board level
• Appointed to act as first point of contact reporting on all service issues effecting service
• Implemented change culture and procedures, effectively overcoming resistance to change

Dec 2005 – May 2007
NEWSPAPER SALES MANAGER: Newsquest (Herald & Times) Ltd
• Coordinated circulation strategies and promotions to maintain and increase circulation
• Responsible for recruitment, forecasting, budgets and related operational service costs
• Maintaining client relationships to a diverse client base from national chains to local retailers
• Ensured service levels maintained to a profitable level, maximizing availability, reducing waste

Nov 2003 – Dec 2005
CIRCULATION SUPERVISOR: Newsquest (Herald & Times)
• Responsible for developing circulation strategies and the planning of promotional campaigns
• Coordinated launches and introducing innovative sales techniques to develop sales

EARLIER CAREER:

• Circulation Representative
Newsquest
2000-2005

• Newspaper Office Manager
Menzies Wholesale
1998-2000

• Newspaper Office Deputy Manager
Menzies Wholesale
1997-1998

• Newspaper Office Assistant
Menzies Wholesale
1996-1997

• Supervisor Day Shift
Menzies
1996-1996

• Supervisor
British Car Rental
1990-1995

• Supervisor
Europcar
1985-1990

PROFESSIONAL SKILLS:

• Team Leadership
• Budget Management
• KPIs
• Customer Service
• Account Management
• Credit Control
• Supply Chain Logistics
• H&S Management
• Operations Management
• Managing Change
• Transport Management
• Business Development
• Training Management
• Contracts Management
• Project Management
• Supplier Relations Management
• Forecasting & Budgeting
• Client Relationship Management

PROFESSIONAL TRAINING:

• Customer Service Training
• Management Development
• Time Management
• Staff Appraisals
• CPC International & National Haulage Operators Licence
• Absence Management
• First Responder Trained
• Excel Training
• Performance Review
• Retail Sales Excellence
• Map Point
• Business Objects
• Management Development

PERSONAL:

• Full Clean Driving Licence
• Interests; Thai Boxing Instructor/Referee/Judge, Personal Fitness Coaching
• Excellent references available on request