Stephen lee turner

Newtownabbey

Mobile: 07393177157                                                   Email: stevester@live.co.uk

Key Achievements:

·        Lead a repair team successfully through 40 days of field conditions.

·        Overseen the annotation of needed repairs, through communications received from inspectors

·        Lead a repair section for four months of fleet repair and maintenance, while providing peer development.

·        Maintained and repaired fleet of 90 platforms as part of a team of three for a prolonged period of time I exercise conditions.

·        Worked as part of a team to close down operations in Germany and transport goods back to the UK.

·        Saved hundreds of ma hours by changing manual processes into automated ones. These processes covered tasks such as collating information for monthly reports and checking the accuracy of information collected.

Employment History:

Employer:        Royal Electrical and Mechanical Engineers, British Army

Dates:              14/02/2016- currently

Position Held:  Vehicle mechanic

Roles and Responsibilities:

·        Keeping the Army’s vehicles available in barracks and on operations

·        Servicing and maintaining all vehicle types from Tanks to HGVs

·        Conduct preventative maintenance

·        Working in line with Army policy on vehicle maintenance and Health and Safety guidelines

·        Assist in roadworthiness testing of all Army vehicles

Employer:        SSE Airtricity Gas NI

Dates:              16/02/2013-14/02/2016

Position Held: Customer Advisor/ Administrator

Role and Responsibilities:

·        Prioritise and process customer orders and requests submitted by telephone, email or instant message

·        Investigate and resolve customer complaints and resolve complaints quickly and patiently.

·        Maintain thorough and accurate customer service records

·        Keep confidential records and financial information private and secure

·        Learn how to use database systems and technology to deliver great customer care

·        Assist financial department with customers on security checks, accounting enquiries or flagged accounting issues raised by the customer

Education and Qualifications:

September 2017- 2020
Level 3 NVQ Extended Diploma in Engineering Maintenance
Babcock International.

May 2017
HGV Class 1 license
DVLA

July 2020
Level 2 City and Guilds Food Safety and Hygiene for Manufacturing
Virtual College

September 2007- 2009
Level 3 BTEC National Diploma for IT Practitioners with Business
NRC Newtownabbey

September 2005- 2007
7 GCSEs Grades A-C including English, maths and science
Glengormley High School
About me

I am a 29-year-old man with 2 step sons (5 and 7) and a fiancé. Having just returned home to Northern Ireland, I am seeking to settle down into a position where I can focus on personal development and family life. Hoping to restart a gym routine as well as other hobbies I can enjoy with my sons.

References

Available on request