Robert Wellman
Operations Manager (Secondment) – DHL TRADETEAM
Thatcham
+44 7771 880 674

A self-motivated operations and logistics professional with experience working across several sectors. Focused and driven with exceptional problem-solving skills and the ability to generate significant cost savings by  improving operational efficiencies. A strong leader and valuable team player that is able to communicate effectively with internal and external stakeholders at all levels. A Business Management graduate committed to further professional development at the highest level.

WORK EXPERIENCE

Operations Manager (Secondment)
DHL TRADETEAM
2016 – Present
• Responsible for PIPP, Clarks, Cellar Trends, Siemens and Delegat Wine contracts gaining operations management experience of a 100,000 sq ft multi-user operation, coordinating intake of 12,000 pallets within a 6 month period and managing each individual contract ‘go lives’ within the same time period.
• Developing account management experience and becoming customer facing.
• Gaining commercial knowledge of contract implementation and management.
• Overseeing the transport implementation of multiple contacts outbound through the use of sub-contractors, pallet networks, couriers and carriers, managing the relationship with each stakeholder.

Transport Shift Manager
DHL TRADETEAM
2014 – 2015
• Responsible for operating 28 vehicles on a multi-drop day one for day two dynamically planned transport
operation.
• Developing detailed knowledge of transport compliance ensuring all maintenance, servicing and record
keeping were in keeping with all EU regulations achieving over 95% on two consecutive Transport Compliance audits.

Implementation Support Manager (Secondment)
DHL TRADETEAM
2014 – 2014
• Implementing operational improvements at the Exeter Depot to improve OTIF by 5% in a 10 week period
of peak summer volume.
• Creating and implementing a new warehouse design to increase storage capacity to house a new business
venture within a six week lead time from scoping to completion.

Transport Shift Manager
DHL SUPPLY CHAIN
2013 – 2014
• Developing in-depth knowledge of transport operations, enhancing people management skills through
interaction with 70+ drivers on a daily basis
• Taking responsibility for the timely delivery of Boots, TK Maxx and Poundstretcher merchandise to 250+
stores on a daily basis, six days a week, achieving an on-time performance of over 99.8%
• Successfully managed to external compliance operating standards, passing all audits, achieving 100% on
two occasions.

Warehouse Shift Manager
DHL TRADETEAM
2011 – 2013
Graduate to Permanent Role
• Delivering a daily average 10,000 cases of wine to seven depots across the country on a ‘day one for day two’ service, involving a picking and dispatch operation, and managing 50 warehouse operatives across two shifts
• Increasing average productivity by 30% over an eight-month period through effective performance
management and streamlining operational processes, reducing costs by £60,000 per year
• Implementing a highly effective quality checking process to ensure 99.8% pick accuracy, whilst reducing
checking cost by £40,000 per year through a process of continuous improvement
• Generating a £20,000 per year saving following a full review of packaging, and managing all warehouse
consumables, including placing orders, raising purchase orders and tracking delivery and payment to suppliers
• Training operational staff and developing shift supervisors, ensuring staff adhere to all relevant health and safety legislation, and maintaining a safe work environment

Transport Analyst (Graduate Role)
MERCEDES BENZ
2011 – 2011
• Developing in-depth knowledge of the ‘DMAIC’ six sigma continuous improvement process, in line with the
company’s First Choice initiative
• Playing a key role in the go-live of a new national transport solution covering 400 dealers from three
contracts on 49 routes through five outbases, developing significant experience in implementation and project management
• Supporting improvements to achieve an on-time delivery performance of an average of over 99%, and taking responsibility for route analysis and planning improvements

Stock Controller & First Line Manager (Graduate Role)
MERCEDES BENZ
2010 – 2011
• Gaining valuable start-up experience of a multi-user facility with three British Gas operations on one site, as well as further experience of using SAP
• Maintaining 99.4% stock accuracy against a target of 98% through exceptional performance as stock
controller

Logistics Analyst
BMW UK Ltd
2008 – 2009
Providing valuable support for the national roll-out of a multiple same day distribution initiative, growing from six dealers on two routes and two cut-off times to 45 dealers on 15 routes across three cut-off times
• Supporting the tender process of a new offsite storage operation, as well as supporting negotiations and the development of the service level agreement

EDUCATION

A-Levels in AVCE Business
Chartered Institute of Logistics and Transport
2016-02

BSc in Business Management
University of Surrey

ADDITIONAL INFORMATION

Having spent 5 years in operations i am now looking for a sideways step into more commercial roles within the supply chain and logistics field, i have recently applied for logistics coordinator roles, contract manager roles, account management roles, supply chain manager roles, project management roles, support roles.
I am willing to take a backwards step in salary to enable to help me take a sideways step.