Ricky Devlin
Dunstable LU6
ricky.devlin@luton.gov.uk
07572 072072

Service-oriented in Operations Management, with a 10 year background in Municipal/Commercial waste as well as a sound knowledge of the logistics and transport industry. Core competencies include Budget Control, Operations Management, Operations Compliance ( ‘O’ Licence), Operational Safety, and transport management, as well as excellent communication and time-management skills. Handles tasks with accuracy and efficiency.
Individually I strive to better myself day on day and will continue to do so until I feel I have reached my full potential. I also enjoy to develop the careers of others.
Willing to relocate: Anywhere

Work Experience

Refuse Collection/Cleansing Supervisor
Luton Borough Council – Luton
October 2009 to Present
• Daily Management of 84 FTE across refuse, recycling, garden waste, food waste and commercial waste operations
• Constant daily planning for the demands of the ever changing operation
• Induction and training for new starters and ongoing training for staff
• Accident/Incident report writing
• Health & Safety Risk assessments and Safe systems of work
• Driver debriefs
• Drivers hours/working time monitoring
• Fleet Compliance (Operator License)
• Overload Monitoring
• Staff Recruitment
• Payroll Processing
• Bartec In Cab Software admin
I’m currently employed by Luton Borough Council in the role of Refuse Collection/Cleansing Supervisor.
Within this post I have various responsibilities, including but not limited to, the supervising and monitoring of the daily running of the workforce; ensuring teams have the required amount of people and sufficient equipment to carry out their scheduled work. It is my responsibility to ensure that all risk assessments are adhered to and that all safe working practices are followed to ensure a safe and compliant work place is achieved. Other duties include, dealing with members of the public, work colleagues, and trade unions to resolve any issues or complaints that may arise. I have set targets to meet, that are monitored using KPI’s. I am responsible for overseeing driver’s hours to co inside with working time regulations and domestic driving hours. On occasions I am asked to deputise for the general manager to attend meetings or make decisions for the operation.
My career progression at Luton Borough Council has been achieved through being part of a supportive team that focus on doing the basics well, whilst striving to find new ways to deliver an exceptional service and improved performance. Through my experience’s I believe I can become a key member of any management team and contribute strongly to driving its future success as an organisation.

Project Manager (Bi Weekly Collection)
Luton Borough Council – Luton
January 2018 to November 2018
• Project documentation, project briefs, end stage reports, highlight reports and business cases.
• Project planning, resource allocation and monitoring, estimating and budget management.
• Project communications, project board meetings and communications plans.
• Stakeholder engagement
• Senior management engagement
• Managing project teams to ensure deadlines are met.
• Consultant meetings
• Trade Union engagement
• Workforce engagement
• Manage project execution to ensure adherence to budget, schedule, and scope.
• Monitor or track project milestones and deliverables.
• Confer with project personnel to identify and resolve problems.
• Assign duties, responsibilities, and spans of authority to project personnel.
• Develop implementation plans

Project Lead (4 Day Working Week)
Luton Borough Council – Luton
May 2015 to May 2016
I was seconded to this role to prepare the borough of Luton for a change from a 5 day to a 4 day working week. Large parts of this process were;
• Workforce Engagement
• Trade Union engagement
• Creating new collection routes for Refuse, Recycling, Garden Waste, and Glass collection
In addition to changing the working week, I was also tasked with implementing Bartec Collective software. Bartec is a real time in cab system that reports events as they happen. All events logged are used by the council to produce reports and statistics as well as provide real time information to the councils call centre, which enables them to deal with customer complaints in a more cost effective and efficient way.
Since the roll out of both the 4 day working week and the Bartec in cab system, there has been no issues or concerns, however there have been huge savings and efficiencies driven by the introduction of both.

Operations Supervisor
Norbert Dentressangle – Dunstable
July 2007 to September 2009
Whilst in a previous employment, working for Norbert Dentressangle, I progressed to the position of Fleet/ Operations Supervisor. This role saw me providing first line management, and supervising a group in excess of 70 FTE daily. Duties within my role included, but were not limited to, daily team briefings on any issues that may affect the operation, and to ensure that staff understood what was expected of them for the day/week ahead. In addition to this I would also provide induction training to new starters in the use of specialist lifting equipment and company procedures. I would be required to record training records in the company’s training database. On occasions I would write detailed accident reports as and when they arose. I would also carry out regular face to face driver debriefs. Another part of my role was commercial fleet compliance, which saw me responsible for
operator licence compliance. My duties included management of driver’s hours, overloads, and vehicle maintenance schedules in line with legislation set out by law and the traffic commissioner. During my time as fleet supervisor, the company maintained a ‘0’ Operator Compliance Risk Score (OCRS). This is something to be proud of.

Driver Chargehand
Norbert Dentrssangle – Dunstable
June 2003 to August 2007
As a driver charge hand I would be required to supervise a crew of two operatives on a daily basis to complete allocated time sensitive deliveries. The operation would deliver specialist cargo that needed specialist trained personal to deliver, for e.g. Large safes, multi deck shop fridges and large commercial catering equipment to name a few.
As part of my daily tasks I would be required to complete daily vehicle checks at the start and end of each day as well as produce vehicle defect reports for any defects found.
As a driver within a transport operation, I would be required to record and maintain drivers records in the form of both paper and digital tachographs in line with EU legislation and the Working Time directive.
This role also required good communication skills to be able to engage with all types of people that were involved in the process of delivering such large cargo.

Education

GCSE in English, Maths
Lea Manor High School – Luton
May 1997

Skills

Microsoft Office (10+ years), Budget Management (2 years), Operations Management (10+ years), Operations (10+ years), Project Management (2 years), Health And Safety (3 years), Commercial Awareness (4 years), Interviewing (5 years), Complaint Handling (5 years), Fleet Compliance (3 years),
Operator Licencing (2 years), Disaplinary Investigations (5 years)

Certifications/Licences

Institute of Safety & Health (IOSH) Managing Safely
March 2016 to Present

Certificate of Professional Competence (CPC) Road Haulage (City & Guilds London Institute)
2017

Certificate of Professional Competence (CPC) Road Haulage (Oxford, Cambridge & RSA)
2017

Award in Commercial Fleet Management (City & Guilds London Institute)
2017

Additional Information

SKILLS

• Certificate of Professional Competence (CPC) Road Haulage (City & Guilds London Institute) 2017
• Certificate of Professional Competence (CPC) Road Haulage (Oxford, Cambridge & RSA) 2017
• Institute of Safety & Health (IOSH) Managing Safely 2016
• Award in Commercial Fleet Management (City & Guilds London Institute) 2017