Richard Bramwell
Director/Property Claims Advisor – Claims Inspection Services Ltd
Newcastle upon Tyne
richardbramwell2312@gmail.com
07397507753

Work Experience

Director/Property Claims Advisor
Claims Inspection Services Ltd
September 2016 to Present
I formed my own limited company in September 2016 following securing a contract with a major loss adjusting corporation which operates within the UK insurance market place. I operate predominantly within the North East of England but also can cover North Yorkshire and the Scottish border areas.
Undertake investigation, negotiation and/or settlement of insurance claims from council tenants and various housing associations as well as privately owned properties. Deals with claims in accordance with company policy and the limits of authority granted. Investigates the claim, including site visits and witness interviews, ensuring that all relevant facts are brought to light. Undertake validation surveys and costing in relation to building damage, diagnosing defects and writing schedules of works.

Property Claims Advisor
Crawford and Company
November 2015 to Present
Undertake investigation, negotiation and/or settlement of insurance claims from council tenants and various housing associations as well as privately owned properties. Deals with claims in accordance with company policy and the limits of authority granted. Investigates the claim, including site visits and witness interviews, ensuring that all relevant facts are brought to light. Undertake validation surveys and costing in relation to building damage, diagnosing defects and writing schedules of works.

Claims Advisor
GAB Robins
March 2014 to Present
Undertake investigation, negotiation and/or settlement of insurance claims from council tenants and various housing associations as well as privately owned properties. Deals with claims in accordance with company policy and the limits of authority granted. Investigates the claim, including site visits and witness interviews, ensuring that all relevant facts are brought to light. Undertake validation surveys and costing in relation to building damage, diagnosing defects and writing schedules of works.
Reason for leaving: Company taken over by Crawford and Company. Continued employment with Crawford and Company with no chance to my present duties.

Claims Agent
Insure the Box
July 2013 to March 2014
Takes FNOL instruction from policyholder, third party representatives in relation to motor vehicle and third party property damage insurance claims. Advice policyholders on terms and conditions review and make decision on liability. Liaise with vehicle recovery agents, repair networks and salvage agents.
Discuss possible personal injury aspects and liaise with PI handlers accordingly
Reason for leaving: Looking for an opportunity back into loss adjusting

Field Inspector
Direct Group Property Services
April 2007 to July 2012
Carries out the investigation, negotiation and/or settlement of insurance claims from council tenants and various housing associations as well as privately owned properties. Deals with claims in accordance with company policy and the limits of authority granted. Investigates the claim, including site visits and witness interviews, ensuring that all relevant facts are brought to light. Works from home base using digital pen and mobile phone technology. Manages own diary and reports back to the in house team to action settlement requests.
Takes instruction from claims unit ensuring that adequate estimates are made on all outstanding claims and are regularly updated. Identifies all opportunities to make recoveries in respect of allocated claims and ensures that these are dealt with as efficiently as possible. Works with a delegated authority of up to £15,000. Covering the North East England and the Scottish Borders
Reason for Leaving: Redundancy

Domestic Adjuster
GAB Robins
December 2000 to April 2007
Dealt predominantly with local authority contents insurance claims primarily up to a delegate limit of £10,000. Other scheme work included dealing with drive by property inspectors and product liability claims. Based from home, which therefore involved organising own daily diary system, visiting claimants and investigating claims received. Duties included taking statements, liaising with insurers and intermediaries as well as replacement suppliers, building contractors and Police.
Advised policyholders on terms, limits and liability. Disposed of salvage and negotiated settlement in accordance with the respective rights of all parties.
Covered the North East of England
Reason for Leaving and Objectives
The business lost a large contract with RSA Insurance Company to Direct Group

Trainee Loss Adjuster
Miller Pycraft – Newcastle upon Tyne
December 1999 to December 2000
Handled personal lines property losses for the full range of risks including theft, storm, flood, burst pipes, impact, accidental loss, travel, goods in transit etc. Losses were primarily up to £25,000. Liaised with insured’s, insurers, intermediaries and any other interested parties as to the settlement of the claim adhering at all times to the terms of the policy.
Covered the North East of England
Reason for leaving:
Company closed down

Insurance Assistant
Universal Building Society
1998 to 1999

Claims Data Technician
Newcastle Protection & Indemnity
1995 to 1998

Education

GCSE’s
Whickham Comprehensive School