CV

PRIYANKA BARATH

07490645316

prib033@hotmail.com

PERSONAL STATEMENT

I am a friendly, reliable and customer-focused individual with experience in hospitality, retail and administrative roles. I am confident welcoming and assisting guests, managing busy environments and maintaining high service standards. I communicate clearly and professionally and enjoy creating a positive atmosphere for customers. I am comfortable working both independently and as part of a team and I adapt quickly to new settings. I am currently seeking part-time work alongside my postgraduate study.

PERSONAL SKILLS

• Guest experience and front desk service

• Warm, professional communication

• Queue and flow management during peak times

• Till operation and cash/card handling

• Stock replenishment and display standards

• Team coordination and multitasking

• Staying calm and organised under pressure

• Accurate record keeping and admin support

EXPERIENCE

Guest Experience Host — The View From The Shard

Sep 2022 – May 2023, London

• Welcomed guests and provided information to support a positive and memorable visitor experience.

• Managed queues and visitor flow during busy periods to ensure smooth entry.

• Handled sales transactions using tills and card systems.

• Maintained presentation standards and supported stock checks and displays.

VIP Experience Host — The London Eye – Merlin Entertainments Ltd

Jul 2023 – Sep 2023, London

• Delivered a tailored and welcoming service for VIP guests and private bookings.

• Operated bar tills, monitored stock and supported refreshment service.

• Assisted retail and ticketing teams and helped coordinate queues and guest movement.

• Supervised busy refreshment stall during peak summer periods, preparing drinks and desserts while managing queues and maintaining a welcoming atmosphere.

A&E Administrative Assistant — NHS

May 2023 – May 2024, London

• Communicated with patients at reception and obtained details for records with care and clarity.

• Managed calls, emails and patient documentation using internal systems.

• Supported clinical staff with administrative tasks in a fast-paced environment.

• Managed patient data using electronic systems.

• Provided general clerical support to ward management.

Infection Prevention & Control Admin Coordinator — NHS

Jun 2024 – March 2025 (full-time to Sep 2024, part-time till March 2025), London

• Coordinated communication between clinical teams and supported database record updates.

• Prepared documents, scheduled meetings and ensured accurate data reporting.

• Managed information handling in a confidential and professional manner.

• Scheduled meetings, prepared documents, and maintained records.

• Collected staffing data from NHS Trusts and supported reporting.

Retail/Stock Assistants — PDSA & Blue Inc

2017 – 2018, London

• Handled till operations and customer enquiries.

• Assisted customers on the shop floor and processed purchases.

• Replenished stock and maintained a tidy and organised retail environment.

Receptionist & Guest Host — AIRE Ancient Baths London

Nov 2025 – Jan 2026, London

• Welcomed guests on arrival and managed reception check-ins, ensuring a smooth and professional start to each visitor’s experience.

• Provided guidance on spa facilities, treatments and etiquette while maintaining the calm and discreet atmosphere expected in a luxury spa environment.

• Handled bookings, enquiries and guest requests while coordinating with therapists and operational staff to ensure schedules ran smoothly.

• Maintained high standards of presentation, organisation and cleanliness across reception and guest areas.

• Delivered attentive and personalised service while handling guest queries with professionalism and discretion.

Charity Fundraiser — Urban Workaholics

Feb 2026 – Present, London

• Engaging with members of the public outside supermarkets and retail locations to raise awareness and collect donations for charitable causes.

• Initiating friendly conversations with a wide range of people and clearly explaining the purpose and impact of the campaigns.

• Maintaining a confident, positive approach while approaching high volumes of passers-by in busy environments.

• Handling cash donations responsibly and following company procedures for secure collection and reporting.

• Representing partner charities professionally and encouraging community support through respectful and engaging communication.

EDUCATION

Queen Mary University of London (QMUL)

BA Geography — 2022–2025 (Achieved 2:1)

Queen Mary University of London (QMUL)

MSc Public Policy — 2025–2026 (Predicted Merit/Distinction)

AVAILABILITY

Available weekdays, evenings, and weekends.

HOBBIES & INTERESTS

Gym, dance, calisthenics (was part of the Calisthenics Society Commitee at my university from 2024 to 2025)