Mark McLaughlin
51 Hallgarth Road
Thorpe Audlin
Pontefract
West Yorkshire
WF8 3EU
07921 542481
marklaugh@googlemail.com

Summary: I am an ambitious, honest and diplomatic individual with a vast knowledge of distribution, logistics and transport in a multichannel environment. I have a natural way of coaching people
together with the confidence to face challenges and meet objectives successfully. I enjoy being imaginative and looking for solutions outside the box.

Employment History:

Transport Manager Jack Wills
December 2016 – Present
Reverted back to my original role and I continue to successfully support the multichannel despatch functions in the DC by working close with all 3PL transport providers, freight forwarders and
wholesale partners. Carrier management is a large part of my role as I am responsible for the performance of 12 service providers.

DC General Manager Jack Wills
July 2016 –December 2016
Promoted as secondment to cover the role of DC Manager and take on the responsibility of running the Jack Wills Multichannel Operation through their peak period. Together with a team of 330 staff
I successfully serviced the demands of 100 stores worldwide, whilst staying within budget, beating my UPMH target and holding the fulfilment rates between above 98-100%. Equally to the demand of
the store fulfilment, online orders and wholesale made up 40% of the operation.

Transport Manager Jack Wills
June 2015 –July 2016
As my responsibility is for the multichannel distribution of stock to stores and customers worldwide, this role is a more strategic role than previous transport roles. Aside to the importance of
fulfilling the internal and external customer delivery promise, culture is an important aspect of Jack Wills and people skills are as important as acumen in this exciting retail organisation.

Transport Manager, Whistl
July 2014 – June 2015
I had the O Licence responsibility of 52 vehicles and complete management of 69 staff. On a daily basis, my duties included overseeing the daily operation aided by Isotrak and TMS and monitoring
the service and MOT of vehicles, using the R2C software. The back office functions include, managing time and attendance and running the depot’s payroll using Kronos software. I had a weekly set
of KPI’s with tight cost control and control payment to suppliers by raising purchase orders through the P2P SAP software. Employee engagement is a key part of my responsibility by chairing
regular drivers meetings and organising objectives and appraisals for my 5 direct reports.

Transport Manager, Berendsen
July 2013 – July 2014
This role was a venture in to new industry by running their work wear laundry transport operation. The fleet comprised of 30 x 7.5t delivery vehicles, 10 x 3.5t vehicles and 10 x company cars. I
managed the operation efficiently with ease and provided full support in their full rebrand and restructure of the Wakefield plant.

Depot Manager, Aspray 24
July 2010 – July 2013
I was responsible for the 24/7 operation of a parcel delivery and logistics service based in Featherstone. Aspray primarily delivers cartons and pallets in the B2B industry providing a next day,
pre noon, pre 10 and pre 9 service. The role is very hands on and requires long hours and strong, strategic people management skills. Around 50 staff and 30 vehicles from 7.5 ton to 38 ton consist
of the depot operation.

Qualifications:

Courses Attended and Certificates Achieved
International and National CPC
Institute of Leadership and Management NVQ
IOSH
Driver CPC Delivery
Institute of Advance Motorists
FLT

IT Systems Used
MetaPack
Isotrak
P2P( SAP)
Airclic
Kronos
Northgate
Smart Analysis
RHA
R2C

Referees: Available on Request