Lee Goggins
Transport Manager – Prefix Systems
Rossendale
07479495300

AN energetic, innovative and dynamic Transport Manager who has recently gained International manager CPC certificate. I have a proven track record in managing a highly commercial operation in a fast-paced environment. Experience of effectively running a successful transport function in a high pressure environment. Responsible for the transport and distribution operations and also for providing excellent standards of service, efficiency and performance through outstanding people management skills. I have vast experience in varied operations from FMCG to multi drop food deliveries to the construction industry. I have vast TMS knowledge including Microlise, Isotrack, Paragon and various Tachograph analysis programs. I have developed over my 13 years’ transport industry experience, to become a proven team player, well versed in current transport legislation including WTD / Drivers hours’ management and fleet maintenance requirements.
HGV Class C (2) License DCPC card and 14 hours into next period First Aid at work certificate, 4 day training course Counterbalance Forklift Truck License Manual Handling Instructor Accident investigation training Risk Assessor

WORK EXPERIENCE

Transport Manager
Prefix Systems
2015-10 – Present
Leading and motivating the transport team and responsible for looking after 8 vehicles mixture of HGV and vans. On call out of hours and at weekends to deal with any urgent matters.
Duties:
• Responsible for getting the right products in the right quantities, to the right locations all at the right time.
• In charge of the day to day operations of the transport department.
• Efficiently managing a team of drivers and vehicles.
• Responsible for all of the dispatching, routing, and tracking of delivery vehicles.
• Dispatching complex and oversized goods to national and international destinations.
• Ensuring company compliance of all transport policies, legislation and procedures to do with tachograph and towing etc.
• Managing, monitoring and developing a team of drivers and line managers.
• Being the first point of contact for all drivers.
• Making sure that all transport fleet vehicles are properly maintained and serviced.
• Arranging for the induction and training off all new staff.
• Regularly liaising with the delivery manager to ensure a smooth running of both departments.
• Developing and nurturing customer relationships.
• Maintaining accurate administrative records.
• Giving drivers a full debrief, including tacho analysis.
• Organising vehicle checks.
• Identifying operational issues, potential problems and opportunities.
• Resolving and managing queries and complaints courteously and efficiently.
• Appraising staff performance and also taking disciplinary measures when required.
• Ensuring all site and customer objectives are achieved.
• Responsible for all H&S investigations.
Competencies
• Able to operate effectively in a high volume service driven transport operation.
• Possessing a good understanding of all relevant legal compliance and fleet controls.
• Experience of Budgets and Financial controls.
• Knowledgeable in all process compliance areas including; Legislative, Productivity, Quality and Service.
• Comprehensive understanding all of areas of the supply chain.
• Full understanding of transport operational systems.
• Able to work diplomatically in a unionised environment.
• FMCG background
Personal
• Able to form multiple relationships at different levels.
• Strong communication and analytical skills.
• Problem solving and prioritising skills.
• Management skills.
KEY COMPETENCIES AND SKILLS
Transport operations Staff appraisals Detail conscious Safety compliance Strategy and planning Vehicle maintenance Route planning People management
June 2014 – October 2015 Wincanton Bury Point working on 3 contracts from our CDC. Morrison’s local contract. Halfords distribution Cormar carpet storage
Transport shift Manager
Reporting to the Transport Manager. Directs reports: 2 x Transport co-coordinators, 4 x Transport Admin, 50 + HGV drivers 24 18ton rigids 12 Articulated units 20 trailers of various specs, (Urban, 45′, Double Deck)
• Proactively motivate transport team to achieve planned targets and deadlines by providing guidance and coaching.
• Ensure team on each shift briefs drivers at the start of the day to communicate planned requirements and provide information on performance and company news.
• Advise co-coordinators regarding driver infringements.
• Proactively encourage a positive and constructive relationship on site with the union reps.
• Deliver excellent levels of communication with stores to ensure they receive first class service
• Monitor and review driver’s tachographs and working time directive.
• Ensure the department complies with the road traffic act legislation.
• Work with coordinator to produce and implement the plan for the following day from the figures from Morrisons using Paragon software
• Report accidents and near misses on Rivo.
• Monitor performance, timekeeping, overtime and sickness levels of individual drivers and transport staff.
• Complete end of probation reviews and PCDRs for Transport staff.
• Ensure any disciplinary action is carried out following company procedure in line with legislation, and document accordingly.
• Lead by example and resolve day to day issues to avoid formal grievances.
• Assist in the recruitment of transport staff and drivers.
• Analyse reports against KPI targets and advise on action to improve results.
• Complete reports in time and accurately.
• Accident investigation
• Risk assessment of new stores. Wincanton lost the contract after Morrisons sold their convenience sector to private buyers

Supervisor
Hermes Parcel Net
2013-05 – 2014-06
• Supporting the Transport Manager in the planning and organisation of the Hub schedule including undertaking daily changes to achieve the required operational service levels
• Ensure control and monitoring of driver compliances, tachograph analysis.
• To maintain and develop accident investigations and escalate to the Shift Manager where required.
• Manage use of staff by the close monitoring and control of sickness, absence and holiday levels in line with company guidance.
• Ensure the performance of Drivers and undertake performance management where necessary.
• Ensure that the company’s disciplinary procedures are adhered to at all times.
• To ensure adherence to the legal requirements of ‘O’ License by the control and management of both vehicle maintenance and drivers hours regulations.
• Ensure that all required reporting documentation is maintained to the required standard & timescales
• Ensure that all working time directive records are maintained
• Ensure all compliance standards are maintained.
• To develop and maintain good channels of communication with all other areas of the business and customers.
• Have a thorough knowledge of the Company’s operating procedures.
• Ensure that a safe and healthy work environment exists, by adhering to company health, safety and environment policies, to achieve full compliance with the relevant legislation and assisting the site manager with any safety issues which may arise.
• Responsibility for the direct management of Drivers The above outlined responsibilities are not exhaustive and I carry out other tasks that are appropriate to my role in addition to these.

Assistant Transport Manager
Birchall Foodservice
2009-02 – 2013
Reporting to the Transport Manager, I assist with the day to day running of the transport office dealing with driver and customer issues. My other duties include routing for the following day using Roadnet system, also I have control over tachographs and digital card downloads and managing the working time directive. Working with the Transport Manager and our service providers we organise scheduled services and inspections (pmi’s)
and MOT’s for the fleet. (17 HGV class 2 + 2 x18ton bulk vehicles and 2 HGV articulated trucks with double deck trailers. Also part of my duties includes attending daily and weekly managerial meetings and working on and improving KPI’s where ever possible. This list is not all the areas I cover there are many more.

Transport Supervisor
Brakes Foodservice Solutions
2003-11 – 2009-01
Reporting to Transport Manager
Duties Include:
• Assist in running of the transport office (fleet of 75 vehicles) including help with route balancing and the upkeep of all personnel and training files
• Assist to ensure that all department objectives including K.P.I’s are achieved and wherever possible improved against set targets
• Maintain and monitor control of product temperatures ensuring that all checks are carried out and recorded in accordance with company policy
• Carry out vehicle checks to ensure vehicle road worthiness
• Compliance with Health & Safety and Hygiene legislation
• Compliance with current vehicle, tachographs and working time directive legislation
• Attend monthly briefings and raise awareness of potential customer service, driver and departmental issues
• Provide cover for driver holidays and absence including comprehensive knowledge of rounds
• Manual Handling Training for new employees and refresher training for current employees
• New driver assessment and basic training
• Ensure that all team members have completed and handed in relevant tachographs and working time directive sheets
• Ensure that all customers’ orders are picked accurately and delivered professionally
• Maintain and enhance effective working relationships with customers, colleagues, and service providers
• Deal with customer queries wherever possible or report back to maximize customer satisfaction
• Ensure invoices are signed, required adjustments are made and all monies collected against relevant invoices.
Left Brakes to progress in my career

EDUCATION

GCSE’s in English D
Fearns High School – Rossendale
1988 – 1993

CERTIFICATIONS/LICENSES

International manager CPC
Present

Forklift Counterbalance Licence
Present