JACKLINE OWE

HR & RECRUITMENT SPECIALIST  |  TALENT ACQUISITION  |  RECRUITMENT OPERATIONS  |  HR ADMINISTRATION

Nairobi, Kenya  |  0702 883 981 / 0728 790 728  |  owejacky@gmail.com  |  linkedin.com/in/owejackline

PROFESSIONAL PROFILE
HR and recruitment professional with 10+ years of experience supporting talent acquisition, recruitment operations, HR administration, employee lifecycle management and workforce planning across NGO, public health and humanitarian settings. Currently a Career Manager with Médecins Sans Frontières (MSF) Eastern Africa, managing a multi-country international talent pool, supporting candidate matching, career development and staff transitions in a virtual environment. Strong experience in candidate sourcing and assessment, interview coordination, recruitment documentation, onboarding/offboarding, HR records, HRIS/ERP data, reporting and stakeholder engagement. Known for organisation, responsiveness, attention to detail and the ability to manage high-volume people processes while maintaining confidentiality and a positive candidate/employee experience.

CORE CAPABILITIES
• Talent Sourcing & Recruitment    • Candidate Screening & Assessment    • Interview Coordination
• Recruitment Pipeline Management    • Job Posting & Candidate Communications    • ATS / HRIS Data Management
• Onboarding & Offboarding Administration    • HR Records & Documentation    • Workforce Planning
• Talent Pool Management    • Contractor / Employee Lifecycle Support    • HR Reporting & Data Entry
• Virtual Team Coordination    • Candidate & Employee Engagement    • Training & Mentorship
• Process Improvement    • Microsoft Office / Excel    • Remote Collaboration

HR ADMINISTRATION & DATA SUPPORT
·       Maintain and update HR records, employee documentation, recruitment trackers and HRIS data with attention to accuracy, completeness and confidentiality.

·       Support HR data entry, document verification, reporting, spreadsheet updates and reconciliation of personnel information across HR processes.

·       Coordinate administrative workflows including interview scheduling, onboarding documentation, follow-ups, staff communications, meetings and filing.

·       Handle routine HR operational tasks independently while escalating exceptions and sensitive employee matters appropriately.

PROFESSIONAL EXPERIENCE
Career Manager  |  Médecins Sans Frontières (MSF) Eastern Africa  |  Oct 2024 – Present

·   Manage a multi-country international talent pool, maintaining visibility of staff capabilities, career goals and availability to support workforce planning and deployment decisions.

·   Coordinate candidate matching with Pool Managers and field leadership, assessing suitability against operational requirements and advising on placement options.

·   Support the staff lifecycle from recruitment into the career pool and through assignments, including briefings, debriefings, re-entry and career development support.

·   Provide career coaching and professional development guidance, helping staff identify targeted development opportunities and prepare for future assignments.

·   Coordinate across geographically dispersed teams and stakeholders, using remote collaboration and structured reporting to maintain continuity of support.

Senior HR & Administration Officer  |  LVCT Health | CDC-Dhibiti Project, Central Kenya  |  Sep 2023 – Jul 2024

·   Coordinated full-cycle recruitment and onboarding for technical and programme positions, contributing to the successful filling of 100+ roles.

·   Supported managers on performance management, talent development, employee relations and HR decision-making.

·   Administered contracts, payroll, compensation and benefits while maintaining compliance with organisational policies and statutory requirements.

·   Led HR process improvement and contributed to the rollout of an ERP system that reduced hiring time by 30% and improved candidate quality and onboarding efficiency.

HR & Administration Officer  |  LVCT Health | CDC-Vukisha 95 Project, Western Kenya  |  Oct 2021 – Aug 2023

·   Managed employee lifecycle processes from recruitment and onboarding through separation, supporting staff engagement and workforce continuity.

·   Managed contracts, payroll and statutory HR obligations, ensuring accurate records and compliance with labour requirements and organisational policy.

·   Supported managers with recruitment, training, performance evaluations and employee relations matters across project teams.

·   Coordinated the transition of 500+ Ministry of Health staff into the project, contributing to 95% closure of staffing gaps and smooth workforce integration.

HR & Administration Associate  |  LVCT Health | CDC-STEPS Project, Western Kenya  |  Jan 2017 – Sep 2021

·   Managed end-to-end talent acquisition and employee lifecycle processes, from recruitment through development and separation.

·   Maintained HRIS records and HR data, supporting accurate payroll, benefits administration and employee documentation.

·   Supported staff engagement, welfare and cross-functional HR coordination across project teams.

HR & Administration Officer  |  Keeping Alive Societies’ Hope (KASH), Kisumu  |  Sep 2014 – Dec 2016

·   Supported HR administration, documentation, reporting and office operations, improving coordination and information flow across the organisation.

·   Coordinated executive and administrative support functions and contributed to efficient resource management.

SELECTED RECRUITMENT & HR IMPACT
·       100+ technical and programme positions supported through full-cycle recruitment for the CDC-Dhibiti project.

·       500+ Ministry of Health staff transitioned into the CDC-Vukisha 95 project, achieving 95% staffing-gap closure.

·       30% reduction in hiring time following ERP implementation and process improvement work.

·       10+ years of progressive HR and administration experience across NGO, public health and humanitarian environments.

RELEVANT FIT FOR RECRUITMENT & TALENT COORDINATION
·       Full-cycle recruitment: sourcing, screening, interviewing, candidate assessment, selection, onboarding and offboarding.

·       Virtual workforce support: current experience coordinating an international, geographically dispersed talent pool and maintaining regular candidate/stakeholder communication.

·       High-volume coordination: supported recruitment of 100+ technical and programme roles and a 500+ staff workforce transition.

·       HR administration and records: contracts, employee records, recruitment documentation, HR data entry, reporting and confidential information management.

·       Talent engagement: career coaching, mentoring, development planning and ongoing candidate/employee support.

·       Systems: Odoo (current MSF environment), OASIS/Workday exposure for global mobile-staff recruitment, HRIS/ERP systems, Microsoft Office/Excel and remote collaboration tools.

EDUCATION & PROFESSIONAL CREDENTIALS
·       Bachelor of Business Administration with IT – Human Resource Management | Maseno University

·       Diploma in Human Resource Management | Kenya Methodist University

·       Certified Human Resource Professional (CHRP-K) | College of Human Resource Management, Kenya

·       Practicing Member | Institute of Human Resource Management, Kenya

SELECTED TRAINING
Training of Trainers (MSF Eastern Africa, 2026)  |  Leadership & Management (University of Washington, 2020)  |  Global Mental Health (University of Washington, 2021)  |  Policy Development & Advocacy for Global Health (University of Washington, 2021)  |  Future of Work (World Bank Group, 2019)

TECHNICAL & WORKING ENVIRONMENT
HRIS / ERP systems | Workday | Odoo |  Microsoft Office & Excel  |  Google Workspace  |  HR data entry & validation  |  Employee records & document management  |  Recruitment trackers / ATS  |  HR reporting  |  Spreadsheets  |  Remote collaboration  |  Email & calendar coordination

REFERENCES
Available upon request.