Jack Bayley Transport manager Elcock coaches
Wolverhampton
07481826165

WORK EXPERIENCE

Transport manager
2017-01 – 2017-08
Working with the MD to provide safe transport for our customers on all trips
Working along side EU DVSA rules and regulations to maintain a fantastic OCRS score and keep the company with the regualtions of an operators licance.
Revamping the defect reporting system and working with the fitters to ensureall vehicles are road safe and maintatined correctly using a 6 week service plan.
Ensuring all drivers tachographs are legal and all infringements are delt with Either with re training or conduct hearings.
Ordering parts for the fitters keeping cost at a minimum and working towards a profitat all times.
full understanding of EU drivers hours / Domestic hours and internatinal travel.
Dealing 30+ Drivers on a day to day basis ensuring all drivers are working correctly and working to the highest standards.

Duty manager
Arriva Midlands – Telford
2016-06 – 2016-11
Telford
• Allocating 57 buses on the morning shift and helping drivers with up to date traffic information.
• dealing with customer complaints and finding out what happened.
• cashing up all the takings for the depot and balancing the books.
• dealing with over 100 drivers in the working day with any issues they have.
• making sure all buses are running and providing telford with a bus service.
• working from the hours of 3:00am on the morning shift up untill 1:00am on the night shift
• covering work on the spot when needed and doing rota’s
• working at a fast pace and problem solving on the spot.

Bus Driver
Arriva Midlands – Telford
2013-06 – 2016-11
Telford
• Polite, courteous and friendly towards customers and colleagues.
• Capable of being flexible and adjust to various work place duties and hours.
• Able to work under pressure, responding to customer needs and queries.
• Able to receive money and deal with change quickly.
• Complete all the relevant paying in procedures.
• Dealing with sales of tickets

Store Assistant
Aldi Stores Limited – Wolverhampton
2011-09 – 2011-09
June 2013 Wolverhampton
• Polite, courteous and friendly towards customers and colleagues.
• Dealing with large volumes of customers at a fast and efficient pace.
• Able to work independently and as a team when needed.
• Able to deal with heavy loads effectively.
• Able to motivate and encourage new members of staff, to insure all daily duties are carried out in the allotted time.
• Dealing with large quantities of cash.

Store Assistant
Home Bargains – Wednesfield
2011-01 – 2011-09
Wednesfield
• Working within a team of eight on a fill shift.
• Training as a lead sales/supervisor.
• Dealing with large quantities of money.
• Remerchandising shelves/stock
• Polite, courteous and friendly towards customers and colleagues.

Store Assistant
Homebase – Wolverhampton
2009-09 – 2011-09
Wolverhampton
• Dealing with heavy work loads.
• Helping customers with DIY queries.
• Working as a cashier at busy times.
• Working customer service desk
• Dealing with complaints, queries and refunds.
• Worked alongside home bargains, keeping two jobs in tact.

CERTIFICATIONS/LICENSES

CPC Opertators licance cerfitcate
Present
full international CPC for passenger transport

ADDITIONAL INFORMATION

PC Skills Microsoft Windows XP Vista, Windows 7/8
Microsoft Word
Microsoft Excel
2008 7 GCSE grades C to D
Driving License Full / PCV
Jamie Crowsley Dave Powell
Arriva Midlands Aldi Stores
Stafford Park 8 Goldthorne Hill
Telford Wolverhampton
TF3 3BN Wv10 6DG