Halimah Mahmood

07746139148

halimahmahmood@hotmail.co.uk

PROFILE

A determined individual who is capable of completing all tasks confidently and to the highest standard. I’m reliable, practical and confident individual with excellent organization skills who communicates comfortably and clearly at all levels, both at speech and in writing. Willing to undertake any necessary further training and now seeking an opening where existing and potential skills may be utilized to fullest extent. A team player who listens attentively to others and can take control of situations. I can learn new tasks quickly and adapt effectively to new working environments. I am an excellent team player and I’m always happy to offer my assistance to other.

Employment

DHL Supply Chain Patient Transport Services
Ambulance Care Attendant                                                                                 November 2020 – Present

·         Providing a professional and caring service for all patients

·         Ensuring appropriate lifting and handling techniques are applied as per training when moving patients under non-emergency conditions

·         Ensuring that all times the patients safety remains paramount, and that safe system of work are adhered to regarding wheelchairs, wheelchair clamps and seat belts etc.

OnCue Transport – Hampstead
Patient Transport Driver                                                                                 August 2020 – October 2020

·         Driving patients to and from non-emergency medical appointments throughout the UK.

·         Delivering a service that is in-line with CQC Training provided us with; safe, caring, responsive and well-led.

·         Driving in accordance with the Highway Code and in a manner that is both safe and legal

·         Being a brand ambassador for OnCue as a business, ensuring we always meet and represent OnCue core values.

Falck UK Ambulance Services Limited – Wembley
Ambulance Care Assistant                                                                                    July 2019 – August 2020

·         Providing a professional and caring service for all patients whilst in the care of Falck UK

·         Ensuring appropriate lifting and handling techniques are applied as per training when moving patients under non-emergency conditions

·         Ensuring that all times the patients safety remains paramount, and that safe system of work are adhered to regarding wheelchairs, wheelchair clamps and seat belts etc.

Argos- East Barnet
Team Leader/ Trading Support Manager                                                                    Aug 2018 – Oct 2019

·         Day to day running of the sales floor

·         Organising and managing the sales assistants on the sales floor and ensuring all customer requests are met within good service standards

·         Delivering customer service programme to the team on how to improve and maintain our customer service standards.

·         Cash office duties which include locking up procedures

·         Dealing with customer complaints and queries and ensuring our customers leave with a smile

·         Responsible for the shop floor standards and suggests way to improve working

·         Cover the duty manager on their days off and at the same time oversee my original role

·         Commercially set up as a store and person and understand key products and current offers which should be offered to our customer

·         Increases UPT and ensuring the team are efficient in what we do

Vision Express, Kings Road

Optical Assistant                                                                                                    March 2018- August 2018

As the face of Vision Express, I am there to help customers through their journey with us – from a warm welcome, through to help with selecting the right products for their eyewear and eye care needs
Making sure shop floor is clean and tidy
Making sure all products are correctly merchandised under each brand and correct pricing.

Primark, Kilburn

Sales Assistant   Oct 2017 – December 2017

Dealing and assisting customers to find good and products
Being responsible for processing cash and card payments/ refunds and exchanges
Stocking shelves with merchandise
Dealing with customer queries
Primark, Wembley

Sales Assistant                                                                                        June 2016 – October 2017

Dealing and assisting customers to find good and products
Being responsible for processing cash and card payments
Stocking shelves with merchandise
Dealing with customer queries

Vision Express, Fleet Street

Optical Assistant                                                                                                      Nov 2015 – 2018

As the face of Vision Express, I am there to help customers through their journey with us – from a warm welcome, through to help with selecting the right products for their eyewear and eye care needs
Making sure shop floor is clean and tidy
Making sure all products are correctly merchandised under each brand and correct pricing.

River Island, Oxford Street

Operation Assistant                                                                                         Sept 2015 – Jan 2016

Operations Team is key to ensuring that the store operates and runs effectively.
·         Ensuring stock room is well maintained.

·         Respond to customer correspondence promptly and to the highest standard, this will include complain resolution.

·         Processing the stock deliveries and making sure the stockroom is kept tidy and clean.

·         Undertake any other reasonable duties & projects which may be required/necessary as part of the role and always being Frank, Passionate, Innovative and Team focused.

EDUCATION & TRAINING (GCSE) – LONDON ACADEMY

·         7GCSE: A*- C

LONDON ACADEMY 6th FORM (2012 – 2013) AS

·         3 A Levels: B – C

CORE SKILLS

·         Punctual, confident and able to follow instructions

Fully computer literate
·         Very observant and good at communication with Ability to adapt and change to new situations

Polite, helpful and able to use initiative and make quick decisions
Good grammar in the English Language & Multilingual; fluent in Punjabi, Urdu and Hindi
Comfortable in relating well with others and forming a good working relationship
Can work constructively as a member of a team, contributing to the practical success of the team on a whole and confident in setting goals that are ready to achieve
INTERESTS

I enjoy socializing with friends, meeting new people and relaxing. This includes going to the cinema, going shopping or staying home. I love working and helping with younger siblings. I enjoy exercising as this keeps me fit. I have a keen interest in fashion; my taste greatly influenced by the world known brands such as Michael Kors, Louis Vuitton etc. In my spare time, I like to cook for friends and family.

REFERENCES

References available on request