Dorin Rusu
Portsmouth
dorinrusu777@yahoo.com
0781 7382966

WORK EXPERIENCE

Driver/Labourer
Dennis Edwards for food – Portsmouth
July 2017 to Present
Driver Cat C1, E. Tacho card and CPC card holder. No points on my driving licence

Manager on Duty
Wildwood Restaurant Port Solent – Portsmouth
November 2015 to December 2016
• Motivating and leading employees to perform their roles to a high standard at all times, mostly leading by example
• Meeting the demands of the customers by providing exceptional customer service and food leading and developing the team to provide exceptional customer service
• Implementing and maintaining exemplary levels of standards of Hygiene, health and safety

Reastaurant Supervisor
La Tasca Reastaurants – Portsmouth
December 2013 to November 2015
Responsibilities
• To hit all financial targets.
• To lead the team on each shift and ensure the company service standards are upheld.
• Escort customers to their tables.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Present menus to customers and answer questions about dishes and make recommendations.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Serve food and/or beverages to customers; prepare and serve specialty dishes at tables.
• Check customers are enjoying their meals and take action to correct any problems.
• Work closely with other team members to ensure excellent service is provided to all customers.
• Take directions and guidance from managers.
• Check customers’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Prepare checks that itemise and total meal costs using the Micros Point of Sales system

Bar Supervisor
Tortworth Court, Four Pillars Hotel
July 2011 to July 2013
Managing bar areas in all aspects
➢ Coordinating and directing bar staff on all aspects of bar operations;
➢ Ensuring stock items behind the bars are always within expiry date;
➢ Overseeing cash and stock control according to company policy;
➢ Taking prompt action to resolve complaints according to company policy.

Night Manager
Tarbet Hotel
August 2007 to July 2011
Carrying out security runs at regular intervals with particular emphasis on fire risk, health & safety;
➢ Checking in and out hotel guests and assisting with luggage;
➢ Serving food and drink to the laid down standards;
➢ Providing guests with directions and information on the local area including places of interest and special events;
➢ Ordering and delivering guest and hotel newspapers and maintaining control over this operation;
➢ Programming wake up calls in the Guest Link computer and double checking it;
➢ Cleaning areas within the hotel: back office, restaurant, bar, lobby, quiet lounge, reception, meeting room corridor:
➢ Exercising telephone control ensuring consistently high levels of telephone service are achieved;

Activity leader
Professional English Programme
June 2007 to March 2008

Activity Leader
Twin Portsmouth University Summer School
June 2007 to August 2007
Leading activities and excursions through active participation;
➢ Encouraging the children to take part in planned activities both during the day and in the evenings;
➢ Assisting in the organization and preparation of activities;
➢ Assisting in the organization and preparation of a wide range of activities, including during the day, evenings, weekend excursions.

Economist, Military Unit – Alba Iulia
Alba Iulia
August 2003 to April 2007
Preparing financial management reports;
➢ Ensuring accurate and timely monthly, quarterly and year end close;
➢ Resolving accounting discrepancies and irregularities;
➢ Continuously managing and supporting of budget and forecast activities;
➢ Monitoring and supporting taxation issues;
➢ Developing and maintaining financial data bases;
➢ Ensuring accurate and appropriate recording and analysis of revenues and expenses

Receptionist
Alba Iulia
January 2002 to July 2003
Cetate Hotel, Alba Iulia
➢ Checking guests in and out;
➢ Providing useful information regarding the hotel facilities and the local tourist attractions;
➢ Answering calls and taking messages;
➢ Allocating rooms to guests;
➢ Taking payments.

Waiter
Metamorphosis restaurant
July 2001 to November 2001
Nikity, Greece
➢ Escorting customers to their table;
➢ Informing customers of daily specials;
➢ Presenting menus and explaining how various menu items are prepared, describing ingredients and cooking methods.
➢ Taking orders and serving food and beverages;
➢ Stocking service areas with supplies such as coffee, food, tableware and linens.

SPECIFIC TRAINING:

Customer Care
Refresher Training Programme
May 2011
February 2008: • May 2008; • April 2009; ➢ Fire, Health and Safety;
➢ Customer Care;
➢ Food Hygiene;
➢ COSHH;
➢ Job Performance Standards.

EDUCATION

Bachelor of Economics
1 December University 1918, Alba Iulia, Romania
1997 to 2001

Tourism and Public Food Supply
“Dionisie Martian” College
1995

ADDITIONAL INFORMATION

OTHER SKILLS:

– UK Driving License, cat. B, BE, B1, C, CE, C1, C1E
– Computer and Internet Proficiency;
– Very good oral and written communication skills;
– Efficient work under stress;
– Motivated and career oriented;
– Professionally committed and responsible;
– Enthusiastic and resourceful.