AWAIS SHAHID
Bath Road, Hounslow TW5 9TY
0740 002 0220
awais_99@hotmail.com
PROFILE
I am a highly competent, motivated and enthusiastic individual with a successful background in sales and a proven track record in achieving and exceeding set sales targets. I am looking for a mortgage advisor position within an ambitious company where I can expand on my current knowledge and my personable skills will be highly valued.

QUALIFICATIONS

Certificate in Mortgage and Practice (Cemap)                                              Sep 2019   –    Nov 2019

London Institute of Banking and Finance

Master in Business Administration   (Marketing)                                      Aug 2009   –   Sep 2011

University of Wales, Cardiff

Post Graduate Diploma in Business Administration                                Sep 2008   –   July 2009

London College of Social Management and Sciences

EXPERIENCE

Dec 2019- Present                              Volunteer Mortgage Advisor                      Heathrow Estates

Currently volunteering with my Local Estate Agent to gain experience and knowledge for the mortgage and protection products.

Key Responsibilities:

•          Offering professional mortgage and protection advice on regular products to each customer’s individual needs under supervision.

•          Delivering exceptional customer service and building trusted interpersonal relationship.

•          Identifying and initiating leads from other sources.

•          Completing mortgage applications and helping customers to complete them.

May 2017- Present                              Branch Manager                                            We Buy Any Car

WeBuyAnyCar is the largest consumer online car buying business in the UK that offers free valuations and a straightforward way to sell your vehicle, generating over 200K vehicles per annum. A branch network of 250 sites purchase vehicles from their local area.

Key Responsibilities:

•          Building strong rapport with clients through welcome and confirmation calls.

•          Developing future business opportunities through prospecting and lead generation.

•          Training and coaching the new employees and monitor their KPIs throughout the probation period.

•          Assessing market conditions and identifying opportunities.

•          Contact prospects to achieve appointments and meet targets.

•          Maintaining the Branch to a High Standard and working within a Strict Compliance Order.

Key Achievements:

•          I have given a task to open a brand new branch in Hatton cross (west London) in May 18

•          Biggest challenge was not only to promote the business but also to make the customers aware about our new location.

•          I used my interpersonal skills and great communication skills and create more business opportunities by prospecting calls and providing my clients the best customer service.

•          Branch is not only running the business successfully but also exceeding onsite conversion target from 30% to 45% for the last 6 month.

May 2016 – April 2017               Territory Manager Microsoft                     Mccurrach   Tactical

Covering various Pc world and John Lewis stores in west London to promote Microsoft Surface and Microsoft Office products and maximize sales performance to consistently achieve the overall sales targets while ensuring operation integrity and monitoring monthly profitably.

Key Responsibilities:

•          Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with           customers, ensuring the highest level of customer service is provided and the mystery shopper goals are met.

•          Represented the company and educated shoppers about new offers from Microsoft.

•          Develop and maintain productive partnerships with Department Store Managers, and Selling Associates to educate and promote sales of product to the customers Analysing and evaluating an organisations operating procedures.

•          Work with Senior Management within the Department Store to ensure the brands needs are in line with the store objective Communicate and partner within the department stores on key business initiatives, marketing, merchandising, CRM and driving the business.

Key Achievements:

•          In Jan 2017 I got recognition for being the best sales person in the region.

•          Pc world Brentford was renowned to be a very quiet store for Microsoft products.

•          Store management took my advice to train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars. As a result of coaching and giving them the product knowledge Pc world team was very confident of selling Microsoft products in my absence.

•          That particular year store not only hit the target but exceed overall Microsoft products sales by 30%.

April 2010- May2016 (Redundant)                 Tech Support Manager                  Tesco Plc

Responsible for supervising a team of 10-tech support advisor and ensuring that duties are completed within strict timeframes. Developing a safe working environment by adhering to all necessary health and safety requirements and legislation.

Key Responsibilities:

•          Monitoring Key Performance Indicators.

•          Deputising in the absence of the management team.

•          Approving time records and requests for time off.

•          Developing, managing and implementing promotions in order to drive sales.

•          Writing reports for senior management and delivering presentations.

•          Identifying and evaluating employee-training requirements.

Key Achievements:

•          I got the recognition for the Best Tech support Manager in the region in Feb 2014.

•          By using my leadership and motivational skills, my team achieved a record sale growth by 14%

•          In 2014, my store finished No1 in the group and Top 10 in the country out of 210 stores.

Computer skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint

General Interest and Hobbies: Playing Tennis, Gym workout, travelling, experiencing new cultures.