Anthony Baker
HGV Driver – Ryder Group
Oldbury
anthonysbaker@live.co.uk
07971198802

. Over 15 years experience in the transport industry, long record of revenue improvement and quality performance in delivery operations.
. Excellent driving skills and knowledge of traffic laws.
. Wide knowledge of vehicle maintenance and operation.
. Maintained perfect driving records of delivery schedules, customer issues and location notes to keep management adequately informed.
. Accurate sense of direction and comprehensive visual memory.
. Excellent customer service when dealing with both staff, members of the public an customers.

WORK EXPERIENCE

HGV Driver
Ryder Group
August 2015 to Present
18 Tonne vehicle.
Driving both long an short distances.
Distribution of Sharpes designer bedrooms.
Customer service.
Liaising with customers prior to deliveries.
Taking payment by cheque or telephone payment.

Customer care once vehicle sold
Self employed
1994 to Present
A & B Autos.
Duties included:
Buying of motor vehicles.
Maintenance of motor vehicle.
Advertisement.
Meeting potential buyers.
Selling.
Customer care once vehicle sold.

HGV Driver
March 2012 to August 2015
Driving both long an short distances.
Collection and distribution of flooring and related products.
Customer service.

Customer service
Wier Waste Services
March 2012 to October 2012
Duties included:
Driving eight wheeled roll on roll off tipper trucks and dust carts.
collection an disposal of all types of waste from building sites an business’s.
Responsible for regular defect checks and load security.
Landfill and Quarry work.
Driving both long an short distances.
Customer service.
Cash handling.

Delivery Driver
Curry’s Know How Group
November 2011 to October 2012
Duties included:
Delivery of white goods
Installation of washing machines, dish washers, tumble dryers, televisions, surround sounds, dvd’s and entertainment centers.
Collections of unwanted and faulty products.
Responsible for regular defect checks and load security.

Driver
Hawthorns Trading
January 2011 to November 2011
Duties included:
Driving both long an short distances.
Collection and distribution of steel products/Cash.
Loading and unloading of wagon.
Customer service.

Courier
JD Same days, Ricco Logistics – Oldbury
1996 to 2011
B69 4JL

Responsible for handling courier/driver operations
. Processed all general customer service requests, interacted efficiently with business and personal customers providing information and resolving critical problems.
. Successfully operated vehicles up to 7.5 tons in all weather conditions.
. Resolved time limitations and scheduling conflicts and provided superior customer service.
. Delivering to hotels, banks, office blocks, hospitals, police stations, solicitors, magistrates courts, events, shopping malls, super market, home address’s etc.
. Delivery and collection white goods, brown goods, PC’S, laptops, cheques.
. Loading and unloading van with care, to ensure goods being carried arrive in excellent condition.
. Wide knowledge of UK

Fabricator driver
Eastern Glazing
1986 to 1990
KB Fabrications. Eastern Glazing.
Duties included:
Manufacturer of windows, doors, patios, conservatories.
Fitting of upvc products at customers homes.
Loading, unloading vans.
Quality control
1984 – 1985
Duties included:
Checking weight size and depth of coiled springs.
Working as part of a team an alone.

EDUCATION

Holly Lodge High School
1977 to 1982