Anns Hussain
Professional Driver – BCA
Birmingham
annshussain@me.com
07462225553
Willing to relocate: Anywhere

WORK EXPERIENCE

Professional Driver
BCA Automotive – Birmingham
May 2015 to Present
– Duties Included:-
➢ Appraise, collect and deliver a variety of vehicles nationwide within the UK.
➢ Inspect a variety of components for defects/faults and complete required documentation of all vehicles to ensure a safe and secure delivery.
➢ Perform basic maintenance on vehicles.
➢ Work in a team to deliver multiple vehicles to certain destinations within set timescales.
➢ Being proactive and manage routes to ensure vehicles are delivered on time.
➢ Drive safely, professionally and legally at all times and ensuring an appropriate level of care is given to the vehicles.
➢ Ensure all paperwork and documentation is completed at the end of a shift.
➢ Provide high quality customer service at all times.
➢ Observe all applicable health and safety procedures.
August 2014 – December 2014 – Travelling

Pharmacy Delivery and Collections Driver
Boots – Birmingham
May 2013 to December 2015
part-time) – Duties Included:
➢ Accountable for delivery of outstanding customer care to all customers.
➢ Achieves excellent service levels within the allocated route time. Always presents to the customer in a smart and professional manner.
➢ Delivering and collecting medicines and prescriptions from Care Homes, customers at home and GP surgeries within a set geography across the agreed shift pattern.
➢ Load and unload all vans and transport whilst maintaining operating efficiency.
➢ Being proactive around managing routes when on the road and following the escalation processes where there are delays.
➢ Built great relationships with stores, care homes and surgeries and through this ensured a safe and accurate hand-over of medicines and safe return of prescriptions.
➢ Maintained a close relationship with Pharmacy teams, feeding-back relevant customer comments and concerns.
➢ Ensure safe driving and Adhere to standards and procedures regarding Health & Safety.
➢ Ensured all required paperwork is maintained and submitted.
➢ Works to achieve agreed targets around efficiencies and supports the wider team in providing feedback and suggestions on how the operation can be improved.
➢ Acting as an Ambassador for Boots at all times.
VOLUNTARY WORK:
➢ Labour assistant with a private owned construction company, worked with tools and machinery.
➢ Helped in the day to day duties of a car garage.
➢ Volunteered at the Global Peace and Unity event

Nursery Practitioner/Supervisor
Edgbaston Kindergarten – Birmingham
September 2004 to July 2014
– Duties Included:
➢ Maximised responsibility to ensure smooth running of the nursery on a day to day basis.
➢ Supervising all children and carrying out daily sessions.
➢ Enhanced planning and prioritising skills through weekly advanced planning of activities.
➢ Liaising with nursery parents and visitors by providing daily session plans and parental reports.
➢ Developed leadership skills through supervising, monitoring and instructing staff in working area.
➢ Maintained accuracy by keeping registers up to date and correct in line with the national standards.
➢ Dealing with all the cash, weekly payments and invoices, ensuring all payments are made and recorded.
➢ Ensuring Nursery standards are maintained at all times.
➢ Encouraging staff to provide ideas and suggestions for activities, projects, visits and working practices.
➢ Working alongside the national weekly curriculum to ensure it is followed and developed.
➢ To ensure that management are kept fully informed of all events and incidents.
➢ To ensure that all health and safety procedures are carried out appropriately.
➢ To attend all supervisor meetings, as per nursery protocol.
➢ To complete mini stock checks of all catering and stationary stock, ensuring there is a full supply for replenishment.
➢ To complete stock orders if stock is low and assist in unloading delivery and storing products in their allocated locations.

EDUCATION

GCSE’s in English and Mathematics
Park View Secondary School – Birmingham
1999 to 2004

ADDITIONAL INFORMATION

KEY SKILLS AND ACHIEVEMENTS:

➢ Hold a full UK Driving License with over two years’ experience of driving a variety of vehicles including sprinter vans and trucks with quality control, inspection knowledge and maintaining operating efficiency.
➢ Excellent customer service skills with the ability to use initiative.
➢ Able to work under pressure, pay attention to detail and achieve set targets.
➢ A clear and concise communicator both verbal and written.
➢ Ability to deal with and build good relationships with adults at all levels.
➢ Excellent organizer with the ability to plan, manage and prioritize own workload and meet strict deadlines with efficient time management skills.
➢ Strong public relations and interpersonal skills.
➢ An assertive and confident manner with the ability to deal with people from all backgrounds.
➢ Sound knowledge and skills for mathematics, Internet and Microsoft Office including Spreadsheets and Presentations.
➢ Able to judge and tackle problems with good negotiating skills whilst remaining calm under pressure.
➢ Multi-lingual, fluent in English, Punjabi and Urdu.
➢ Have a valid Enhanced CRB Disclosure.
➢ Achieved a Health and Safety, first aid (pediatric) and fire safety certificate.
➢ The ability to learn and adapt quickly to different environments, rules and regulations.