Amber Marie Thomson
Curriculum Vitae
D.O.B: 13/08/1990
6 Hainault Grove, Chelmsford Essex, CM12TP
Tel: 01245 606026 Mobile: 07769 268841 Email: thomson_555@hotmail.com
I am a confident, self-motivated and hardworking person who thrives at the chance of learning new skills. I have a mature outlook and excellent communication abilities. I like to get any task I’m
given done in a professional and efficient manner and have proved these skills through my work experience. I am capable of working with or without supervision and willing to undertake additional
responsibility, a committed team player with leadership quality. I am a quick learner who is willing to assimilate and apply new work procedures.

Key Skills
•Able to listen and act on instructions
•Flexible approach
•Excellent communication and interpersonal skills
•Mature attitude and good work ethic
•Willing to learn and take on new tasks
•Proactive team player able to work on own initiative
•Ability to multitask
•Able to prioritise and organise

Education

Lloyd Morgan Group – ‘O’ Licence Awareness 2017
Novadata LTD – OCR level 3 Certificate of Professional Competence for Transport Managers (Passenger Transport) (VRQ) 2016
Hylands School, Chelmsford, Essex 2001-2006

Qualifications

QUALIFICATION SUBJECT GRADE
GCSE English Literature C
English Language D
French C
Science (double) C(C)
Maths C
Physical Education B
Business Studies B
Religious Education F
Citizenship C

Work Experience

Excellent Connections T/A Fargolink 2017-
Transport Manager
•Dealing with a filing fleet documents
•Ensuring vehicles are insured
•Documenting daily mileage and fuel usage
•Booking vehicles for MOT and council tests where applicable
•Making sure vehicles are service and safety checked at correct intervals
•Documenting parts and labour invoices in our database against correct vehicle
•Reporting accidents to insurers and ensuring reports are filled out correctly
•Driver inductions completed
•Managing the fleet of vehicles ensuring operator licence compliance at all times
•Ensuring best cost repairs carried out in a timely manor
•Keeping the service and PMI planner up to date
•Ensuring all Tachograph head downloads and calibrations are completed on time
•Checking driver’s licences and confirming quarterly checks are carried out
•Management of fuel cards
•Authorisation of fleet movement

After passing my CPC in passenger transport management I received my new contract in the April of 2017 giving me sole responsibility of the vehicles, fleet movements, drivers and repairs. liaising
with the drivers, mechanics and the operations department to ensure a smooth, compliant and cost-efficient work place.

Excellent Connections T/A Fargolink/Group Taxibus LTD 2009-2017
Transport Administrator
•Dealing with and filing fleet documents
•Ensuring vehicles are on insurance
•Documenting daily mileage and fuel usage
•Booking vehicles for MOT and Taxi tests where applicable
•Making sure vehicles are serviced and safety checked at correct intervals
•Documenting parts and labour invoices in our database against correct vehicle
•Reporting accidents to insurers and ensuring accident report form is filled out correctly

Working at ECL t/a Fargolink and Group Taxibus LTD has helped me develop my organisation skills and the ability to work on my own initiative by working mainly on my own when dealing with booking
vehicles in for certain requirements. Making sure all my records are kept up to date by being organised and always forward planning.

Schools Driver
•Ensuring passengers have a safety to and from the school or day centre
•Making sure nothing is left in the vehicle when passengers exit
•Face to face contact with Parents/carers and schools or day centres
•Sticking to pick up and drop off times
•Daily checks on vehicle oil, tyres etc.

Comet Chelmsford 2006-2009
Administrator/Customer Service Advisor
•Taking payments and Credit applications
•Cashing up at regular intervals and end of shift
•Getting banking ready for collection
•Dealing with refunds and repairs
•Reserving online orders
•Answering product enquiries whether it be on the phone or face to face

Stock Controller/Warehouse
•Stock counts
•Dispute any stock discrepancies
•Lead stock take
•Mark up discounted discontinued stock
•Help scan delivery and high value stock check off against paper work
•Arrange the returns of any refunded stock or recalls
•Arrange repairs of any stock returned for repair
•Take items out to customer when needed

Working at Comet helped me develop my customer service and interpersonal skills as I was dealing with people every day whether it being customers or staff, I learned a few aspects of the business
and at the end of my time there I was able to cash up the tills if required or help the returns desk deal with customers when busy. I was responsible for checking delivery to make sure that what
was listed to come in did, and the high value stock in the container.

References
Available on request.