Alvaro Palmieri
Peterborough
07738935273

WORK EXPERIENCE

Train Manager
Virgin Trains East Coast – London – 2001-11 – Present
Responsible for safe passenger train movements, leading and motivating the on board Customer Experience Team in presenting and delivering the on board offer and driving on board sales. Work in unison with the Train Driver operating trains out of London Kings Cross Station to destinations in Yorkshire, the North East of England and Scotland. As a manager I am:
• Customer driven, positive and with a with a passion for delivering a unique customer travel experience.
• A confident motivator that inspires team members with the drive to targets and overcome challenges.
• Always ready to deal with the unexpected.
• Working and managing multi-cultural, multi nationality, teams
• A leader by example, comfortable in confrontation situations and calm under pressure.
• Able to get the best out of people and obtain a positive outcome out of every situation.
• Ability to easily create rapport with customers and colleagues of all nationalities.

Logistics Manager
LYMTEX – Caracas, Venezuela – 1999-09 – 2000-10
Responsible for the purchase, logistics and delivery of high-value textile machinery, spare parts and textile materials from suppliers in Europe and USA to company specification.
I research product and suppliers, negotiate best prices and terms.
Oversee the placement of orders, payment, logistics and delivery including customs clearance and overseeing the installation of high-end textile machinery and instruments.
Manage the purchase of large quantities of textile supplies from Africa and the Far East.
Liaise with supplier’s technicians to assist them in the installation and start up of new machinery on site.

Paralegal Assistant
Baker and McKenzie – Caracas, Venezuela – 1997-09 – 1999-10
Translation of attorneys activities for client billing purposes. Assist firm personnel with legal terminology, document formatting and quality control. As part of my contribution to this newly created position, I changed the billing format used by the company to a much improved presentation, I shortened the invoice producing process, thus enhancing the added value of the service provided by the Firm as a whole.

Translator and Proofreader
Mundo Olé, HBO Group – 1996-07 – 1997-09
Assessed and coordinated the hiring of freelance translators for the translation of TV documentaries on historical subjects, factual , news and current affairs: Voice Off scripts, on-screen subtitling and lip synced
dubbing. I proofread every script before going to production stage and checked for accuracy and quality of the translated content. Coordinated billing and payment of translators’ work.

Translator
Arthur Andersen – Caracas, Venezuela – 1995-09 – 1996-10
Translated financial and business related documents into English and Spanish for the Firm’s clients, including financial statements, legal opinions, consulting reports, letters, articles.

EDUCATION

Degree in Translation and Interpretation in French and English
Universidad Central de Venezuela – Caracas, Venezuela
1991-09 – 1995-07

SKILLS

Microsoft Office

CERTIFICATIONS/LICENSES

CPC (Driver Certificate of Professional Competence)
2007-05 – Present
Certification required for the establishment and management of road haulage transport businesses in the UK and the EU. It certifies the holder has sufficient theoretical and practical knowledge of the law governing the road haulage industry, HGV’s specifications and minimum standard of maintenance.

Driving License
2008-04 – Present
Class C entitlement (rigid goods vehicles over 7.5 tonnes)

RYA Certificate of Competent Crew
2015-05 – Present
Holder is qualified to form part of a sail yacht crew, assist the skipper with maritime navigation and carry out many operational manoeuvres on Sail Yachts at sea.

Personal Track Safety (PTS)
2008-07 – 2018-07
Licensed to safely access railway lines equipped with AC power supply in order to protect train, crew and passengers lives in emergencies and out of course situations.