Ali Sharif
Uber driver – Self Employed
London
075 0759 1490

A courteous, polite and well-spoken individual, who is highly efficient and has excellent organisational skills. Possessing a good team spirit, deadline orientated and a passion for providing the highest standards of hospitality and service. Helpful and approachable but also commercially minded and having the ability to promote facilities and maximise sales opportunities at all times. A quick learner who can absorb new ideas, communicate clearly and effectively and find suitable solutions to meet the needs of clients. I take pleasure in meeting new people and have the ability to use my own initiative and work as part of a dynamic team.

Work Experience

Uber driver
Self Employed – London
2012 to Present
which has allowed me to comprehend the significance of time, planning and handling difficult situations with calmness and a clear mind. During my experience with working for Uber, I have adopted a role of having the responsibility of ensuring all passengers, including those with special needs and require special access, are satisfied with their journeys and that they reach their destination safely and on time. I have also come to acknowledge how fragile and crucial London’s transport system is and how important Uber drivers are to ensure there is an appropriate flow of traffic throughout London.

During my time working as a security officer
Security Olympic
2012 to 2012
it was essential that I was present at all times, providing a smart, precise and visible response to any stimuli that may be a cause of alarm. I gained crucial experience by conducting several shift handover procedures and providing a detailed and accurate report of any incidents. Working as part of a team also ensured that I was able to gain co-operative skills along with team management and conflict resolution skills.

Primark Westfield – Westfield
2011 to 2012
2011 – 2012
This customer focused role has enabled me to have one to one interaction with customers. Whilst working here I have acquired outstanding communication skills which has helped me to provide excellent customer service, the ability to remain calm when dealing with emotional, difficult or distressed customers and helping them to resolve problems by using sound judgement to make the right decisions. I have worked in various departments within the store such as women’s, men’s and children’s wear, helping customers with fashion advice and serving footwear, making sure stock was replenished, answering phone calls and housekeeping.

Education

Tom Hood School Leytonstone – Leytonstone
2001 to 2006

Skills

CUSTOMER SERVICE (1 year), RECEPTIONIST (1 year), RETAIL SALES (1 year), CASH (Less than 1 year),
EXCELLENT COMMUNICATION SKILLS (Less than 1 year)

Certifications/Licences

C+E driving licence.
C+E diving license available upon request.
CPC and tacho graph available upon request.

Additional Information

SKILLS:

• Excellent communication skills, with more than 9 years of experience with customer service
• Very motivated and eager to get jobs done to the best of all standard
• Gifted in carrying out essential tasks under intense pressure and able to reach demands when expected
• Ability to work with customers at all levels as-well as merchandising stock to gain best possible sales.
• Cash and card handling as well as balancing of tills at the end of business, or shift.
• Hold a full clean driving license for more than 7 years and own my own car.
• Successfully own an SIA licence along with a CSCS licence.
• Spoken Languages English, Somali and Arabic.