Ajay Michael

+44 7417499059
ajaymic007@gmail.com

PROFESSIONAL SUMMARY

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Senior Pega Developer with 12 years of IT industry experience including over 9 years in Pega implementation and software design. Skilled in coding, application development and computer programming. Seeking to continue a career in Pega development.

WORK EXPERIENCE

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Senior Architect

TATA Consultancy Services: Nationwide Building Society                     Mar’23 – Sep’24

Location: Swindon, UK

Key Deliverables:

·       Interact with client business team to analyze the requirements and further enhancements.

·       Design and implementation of business functionalities.

·       Implementation of business logic using Pega features like flows, DT, validations, routing logic and Ul screens.

·       Application performance analysis using different Pega tools like PAL, SMA and Logs.

·       Migration and Deployment of code in different environments.

·       Development using various PRPC components like Connect-HTTP, Connect-REST, Activities, Email listeners, Agents, Flows, Case Management etc.

·       Performing code reviews by following Pega Guardrails.

·       Mentor developers within the project team.

·       Providing demo to BA/End users for developed sprint.

·       Ensured data security and compliance with industry regulations in application designs.

Environment: Pega PRPC 8.8, Infinity

Lead Consultant

Genpact Headstrong Capital Markets: Morgan Stanley, NY                    Aug’21 – Dec’22

Location: Bengaluru, India

Key Deliverables:

·       Manage new and existing business processes.

·       Delegate work and resolve any problems that arise.

·       Meet with clients to discuss their application needs.

·       Monitor the capacity and performance of systems.

·       Mentor developers within the project team.

·       Participated in team meetings to assess project progress and identify areas for improvement.

Environment: Pega PRPC 7.3, Pega PRPC 8.1.5

Senior Consultant

Capgemini: Unilever, Africa                                                 Jun’20 – Aug21

Location: Bengaluru, India

Key Deliverables:

·       Maintained Pega applications and ensured smooth operation of BPM and CRM systems.

·       Collaborated with cross-functional teams to deliver custom solutions tailored to client needs.

·       Utilized Pega platform tools to optimize system performance and user experience.

·       Ensured data security and compliance with industry regulations in application designs.

·       Led system troubleshooting and performance optimization for ongoing projects.

·       Coordinated with project managers to ensure timely delivery of application updates.

·       Development of integration components like Connect-SOAP, Connect-REST, File listener.

Environment: Pega PRPC 8.4.3

Senior Analyst

Accenture                                                               Jan’13 – Jun’20

Location: Bengaluru, India

Key Deliverables:

·       Managed Pega application development for clients in Netherlands, Isreal, California.

·       Followed coding standards and techniques.

·       Worked with the development team to deliver error-free code.

·       Integrated with external systems to send and retrieve data.

·       Delegate work and resolve any problems that arise.

·       Provided technical expertise in Pega platform implementation across various industries.

·       Led system troubleshooting and performance optimization for ongoing projects.

·       Meet with clients to discuss their application needs.

·       Participated in team meetings to assess project progress and identify areas for improvement.

·       Ensured data security and compliance with industry regulations in application designs.

Environment: Pega PRPC 6.2, Pega PRPC 7.2, Pega PRPC 7.4

Skills

Software development | User interface development using HTML | Leadership, mentoring and coaching | Problem-solving and communication | Time management

TECHNICAL SKILLS:
BPM Product                : PEGA Rules Process Commander (PRPC) 6.x,7.x,8.4 & Infinity
PRPC Skill Set               : User interface, SOAP Services, SOAP Connectors, Security

Methodologies            : Agile/Scrum, Waterfall

EDUCATION

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B.E. Computer Science Engineering                                                                            2007 – 2011

Anna University • Coimbatore, India

PEGA CERTIFICATIONS:

v  Certified Pega System Architect 6.2

v  Certified Pega Senior System Architect 7.1

v  Certified Pega Decisioning Consultant 8.7