Transport.Standard.Driver

Job details
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Pay
£41,783.04 a year

Job type
Full-time

Shift and schedule
Overtime

 

Location
Crawley
 
Full job description
Driver Class 2 Home Delivery Crawley
The Home Delivery Driver is responsible for transporting furniture and other products from warehouses or distribution centres to customers’ residences.

The Home Delivery Driver plays a crucial role in ensuring customer satisfaction by delivering furniture items safely and providing exceptional service. With their attention to detail, strong communication skills, and ability to handle heavy items, they contribute to the overall success of furniture retailers and uphold quality standards in the delivery process.

Salary £41783.04 per annum

48 hours per week

Standard working pattern 5 days per week (Tuesday to Saturday), flexibility required.

Potential sixth shift overtime

Usual start time 05:30 – 06:00

Key Responsibilities
Perform daily vehicle walk round checks, including checking fluid levels, tyre pressure, and ensuring overall vehicle roadworthiness.
Comply with tachograph rules and regulations governing driving hours, rest breaks, and working time directives to ensure road safety and driver well-being.
Maintain compliance with vehicle weight limits, vehicle dimensions, and other legal requirements specified by the Driver and Vehicle Standards Agency (DVSA) and other regulatory bodies.
Maintain awareness of road conditions, weather forecasts, and potential hazards to ensure the safety of oneself and other road users.
Report any accidents, incidents, or near misses to the transport office and/or company management promptly.
Safely load (when required) and unload goods onto and from the vehicle, ensuring proper distribution of weight and securing the cargo to prevent shifting during transit.
Ensure the security of the vehicle and its contents, including when parked, by using locks, alarms, or other security measures as required.
Use equipment such as tail lifts, skates, and sack barrows as necessary to facilitate the loading, unloading and transportation of goods process.
Plan delivery routes using GPS or maps to optimize efficiency and ensure on-time deliveries.
Follow traffic laws, safety regulations, and company policies while operating the delivery vehicle.
Communicate effectively with transport managers, customer service, and other team members to provide updates on delivery progress, delays, or issues encountered during transit.
Proactively identifying and resolving issues that may arise during deliveries, such as incorrect addresses, damaged goods, or customer dissatisfaction.
Greet customers upon arrival, confirm delivery details, and coordinate the placement of items within the home.
Interact professionally and courteously with customers, during the delivery and collection process.
Remain patient and courteous when dealing with customers, especially during stressful or challenging situations.
Pay close attention to detail when handling deliveries, verifying delivery addresses, and ensuring accuracy in documentation.
Check orders for completeness and accuracy before delivery to avoid errors.
Have a basic understanding of the products being delivered, including features, specifications, and assembly instructions.
Ability to provide customers with relevant information and assistance regarding the delivered items.
Handle furniture and other items with caution to prevent damage during transit and ensure they are delivered in the same condition as when they left the warehouse.
Maintain accurate delivery records, obtain customer signatures for proof of delivery, and document any delivery exceptions or issues encountered.
Resolve delivery-related problems, such as navigating tight spaces, moving heavy furniture through doorways, or addressing customer concerns about damaged items.
Essentials
Valid and in date LGV, HGV Class 2 licence or 7.5t grandfather rights licence
Valid Digital Tachograph card
An up-to-date Driver Qualification Card (Driver CPC)
A good understanding of Drivers hours, legislation, and WTD
No more than 6 points endorsed on your driving licence.
In date DBS
Experience & Key Skills
Clear and effective communication skills for conveying delivery information, addressing customer inquiries, and providing updates on delivery status.
Maintaining a professional demeanour throughout interactions with customers, colleagues, and stakeholders
Presenting oneself neatly and adhering to company dress code policies.
Understanding the importance of delivering exceptional service and striving to exceed customer expectations.
Effective time management skills to ensure timely deliveries while adhering to delivery schedules and deadlines.
This role is hands on, it involves heavy lifting/ handling and is full of variety. It is therefore essential that the successful applicant is capable to carry out this nature of work.

Flexibility in work hours may be required to accommodate operational needs and respond to emergencies or unplanned events outside of regular business hours.

 

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BECOME AN OWNER-DRIVER AND WORK FOR YOURSELF! AVERAGE EARNINGS: £70,000 – £80,000 PER YEAR. AVAILABLE ANYWHERE IN THE UK.

CONTRACT HAULAGE WORK AVAILABLE ALL YEAR ROUND FOR OWNER-DRIVERS AND FLEET OWNERS WITH RIGID OR ARTICULATED VEHICLES.

Use our free guide to apply for an operator’s licence: https://transportforum.com/viewtopic.php?t=97

We are looking for owner-drivers, fleet owners, and HGV drivers (Class 1 or 2) based anywhere in the UK and interested in taking the next step up and becoming owner-operators and transport company owners. To get started and apply for an Operator’s Licence, you need to have £8,000 which is a requirement of the UK and EU transport regulations (you won’t spend it). We can help you with the rest of the process.

BENEFITS OF BECOMING AN OWNER-OPERATOR:
– Higher earnings even with one vehicle (double in some cases for the same work)
– Be your own boss and grow your fleet
– If you are tired of driving, hire others to drive for you
– Build and sell your business later and retire

WE OFFER:
– Contract haulage work all year round for rigids and artics with your trailer or ours
– FREE assistance with your Operator’s Licence application (if you hire a TM)
– Insurance: HGV and PSV vehicles, cheapest on the market
– HGV parking and registered operating centres
– Transport manager (CPC holder) for your O-licence, no course or exam is necessary
– Trailers for hire or lease
– Financing to purchase your vehicles
– Compliance with regulations
– Unlimited consulting and office support while you are driving

HGV PARKING AVAILABLE ANYWHERE IN THE UK – FROM £50 PER WEEK.

TRANSPORT MANAGER (CPC HOLDER) AVAILABLE FOR YOUR HGV OR PSV (HAULAGE OR PASSENGER) O-LICENCE ANYWHERE IN THE UK – FROM £350 PER MONTH.

Join our Facebook groups with over 38,000 members: “Transport Managers CPC UK” and “Owner Operators & Truck Drivers UK” to network and ask questions.

Step-by-step guide to applying for an O-licence: https://transportforum.com/viewtopic.php?t=97

Call Dmitry Nade on 07833 684449.
8am-11pm, 7 days a week including weekends and holidays.

TRANSPORT MANAGERS WANTED – CPC HOLDER – PSV, HGV – ALL of UK – EXTERNAL PART-TIME

WE PROVIDE TRANSPORT MANAGER SERVICES ANYWHERE IN THE UK.

If you have a national or international CPC for HGV or PSV (road haulage or passenger) obtained in the UK or any EU country, earn additional income working part-time locally as an external transport manager. Use our full support and advice for operator licence applications and maintenance. We cover all of the UK, so if you are based in a different area from where this ad is posted, you can still apply.

TO APPLY, EMAIL YOUR CV OR JUST THE FOLLOWING 5 ANSWERS TO info@hirett.com
– Name
– Phone number
– City (not region) where you are based
– Is your CPC in road haulage (HGV) or passenger (PSV)?
– Is your CPC national or international?

GET £100 IF YOU REFER AN OPERATOR TO US: hirett.com/referrals

NEED A TRANSPORT MANAGER FOR YOUR O-LICENCE (ANYWHERE IN THE UK)?
Call Dmitry Nade on 07833 684449.
8am-11pm, 7 days a week including weekends and holidays.

Join our Facebook groups with over 38,000 members: “Transport Managers CPC UK” and “Owner Operators & Truck Drivers UK” to network and ask questions.

Join The Transport Forum for free – the largest transport and logistics association in the UK by far.

We have more members than all the other associations combined including the RHA and Logistics UK. It’s free and we have no membership fee. When you join, you will be able to network with other members and read our daily discussions about very useful transport topics. You can also ask any transport questions and get immediate answers. We have 2 Facebook groups, several WhatsApp groups, Reddit and a forum website. Join at the links below.

Facebook group 1
Transport Managers CPC UK
22,000 members
https://facebook.com/groups/cpc.tm

Facebook group 2
Owner Operators & Truck Drivers UK
16,000 members
https://facebook.com/groups/oo.drivers.uk

The Transport Forum website
37,000 members
https://TransportForum.com

WhatsApp groups

Transport Managers CPC UK
https://chat.whatsapp.com/DgYlBz1GDtyBWxGluKAKqS

Owner Operators and Truck Drivers UK
https://chat.whatsapp.com/FnoimZIU9ya7ulKgkm0Nrq

Bus Coach Drivers Operators UK
https://chat.whatsapp.com/ER27qmuUB7RGXbX4B5cSIV

Announcements
https://chat.whatsapp.com/CHWmm1zccNQP9Duq6q7NxqX

Reddit community
https://www.reddit.com/r/TransportForum