HGV/LGV Operations Planning Co-ordinator

Job details
Here’s how the job details align with your profile.
Pay
£30,000 – £34,000 a year
Job type
Permanent
Full-time
Shift and schedule
Weekend availability
Monday to Friday

 

Location
Spray Tanker Services Ltd, Manor Farm, New Road, Featherstone WV10 7NZ
 
Benefits
Pulled from the full job description
Company pension
Free parking
On-site parking
 
Full job description
Operational Responsibilities

Customer Enquiries and Booking Management: Receive and process operational enquiries from customers via telephone and email promptly and professionally, ensuring accurate information capture for bookings.
Planning and Scheduling: Enter customer details and work requirements into the company’s planning system to enable efficient booking, resource allocation, and invoicing.
Resource Allocation: Coordinate the assignment of drivers and HGV spray tankers to projects, ensuring optimal resource utilisation to meet operational and project-specific requirements.
Workforce and Equipment Readiness: Ensure operators attend scheduled jobs equipped with the appropriate vehicles, equipment, and any additional requirements specified by clients.
Compliance and Safety Documentation: Ensure that Risk Assessment Method Statements (RAMS) requests are promptly forwarded to the SHEQ Manager, maintaining adherence to health and safety regulations.
Email and Booking System Management: Ensure that by the close of business each day, all emails related to bookings have been actioned, recorded, and filed within the appropriate systems.
Order Number Management: Verify that all booked works have the necessary customer order numbers before execution.
Process and Systems Improvement

System Review and Enhancement: Regularly review the efficiency and effectiveness of existing processes and systems, providing feedback and recommendations for improvements to enhance operational performance.
Driver Communication: Maintain clear and consistent communication with operators/drivers regarding new bookings, updates, and any changes to work instructions.
Customer and Stakeholder Engagement

Customer Feedback Management: Ensure all customer feedback—both positive and constructive—is promptly relayed to the Operations Manager or their delegate for review and action.
Daily Reporting: Provide comprehensive daily updates to the Operations Manager or their deputy, summarising current operational activities and forecasts for the upcoming week.
Interdepartmental Coordination: Collaborate closely with Operations Managers and Assistant Operations Managers to ensure all client-specific and operational requirements are consistently met.
Relationship Management and Continuous Improvement

Client Relationship Development: Foster and maintain positive working relationships with clients, aiming to exceed expectations and address any concerns swiftly.
Operational Insights: Actively contribute to process evaluations and provide innovative suggestions to streamline workflows and enhance client satisfaction.
This role is essential in ensuring that all projects involving bitumen spray tankers are coordinated seamlessly, reinforcing service excellence and operational efficiency across the board.

Monday to Friday with an on call Saturday rota

Job Types: Full-time, Permanent

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Schedule:

Monday to Friday
Weekend availability
Work Location: In person
 

BECOME AN OWNER-DRIVER AND WORK FOR YOURSELF! AVERAGE EARNINGS: £70,000 – £80,000 PER YEAR. AVAILABLE ANYWHERE IN THE UK.

CONTRACT HAULAGE WORK AVAILABLE ALL YEAR ROUND FOR OWNER-DRIVERS AND FLEET OWNERS WITH RIGID OR ARTICULATED VEHICLES.

Use our free guide to apply for an operator’s licence: https://transportforum.com/viewtopic.php?t=97

We are looking for owner-drivers, fleet owners, and HGV drivers (Class 1 or 2) based anywhere in the UK and interested in taking the next step up and becoming owner-operators and transport company owners. To get started and apply for an Operator’s Licence, you need to have £8,000 which is a requirement of the UK and EU transport regulations (you won’t spend it). We can help you with the rest of the process.

BENEFITS OF BECOMING AN OWNER-OPERATOR:
– Higher earnings even with one vehicle (double in some cases for the same work)
– Be your own boss and grow your fleet
– If you are tired of driving, hire others to drive for you
– Build and sell your business later and retire

WE OFFER:
– Contract haulage work all year round for rigids and artics with your trailer or ours
– FREE assistance with your Operator’s Licence application (if you hire a TM)
– Insurance: HGV and PSV vehicles, cheapest on the market
– HGV parking and registered operating centres
– Transport manager (CPC holder) for your O-licence, no course or exam is necessary
– Trailers for hire or lease
– Financing to purchase your vehicles
– Compliance with regulations
– Unlimited consulting and office support while you are driving

HGV PARKING AVAILABLE ANYWHERE IN THE UK – FROM £50 PER WEEK.

TRANSPORT MANAGER (CPC HOLDER) AVAILABLE FOR YOUR HGV OR PSV (HAULAGE OR PASSENGER) O-LICENCE ANYWHERE IN THE UK – FROM £350 PER MONTH.

Join our Facebook groups with over 46,000 members: “Transport Managers CPC UK” and “Professional Truck Drivers UK” to network and ask questions.

Step-by-step guide to applying for an O-licence: https://transportforum.com/viewtopic.php?t=97

Call Dmitry Nade on 07833 684449 (phone and WhatsApp) or email admin@transportforum.com
8am-11pm, 7 days a week including weekends and holidays.

TRANSPORT MANAGERS WANTED – CPC HOLDER – PSV, HGV – ALL of UK – EXTERNAL PART-TIME

WE PROVIDE TRANSPORT MANAGER SERVICES ANYWHERE IN THE UK.

If you have a national or international CPC for HGV or PSV (road haulage or passenger) obtained in the UK or any EU country, earn additional income working part-time locally as an external transport manager. Use our full support and advice for operator licence applications and maintenance. We cover all of the UK, so if you are based in a different area from where this ad is posted, you can still apply.

TO APPLY, EMAIL YOUR CV OR JUST THE FOLLOWING 5 ANSWERS TO info@hirett.com
– Name
– Phone number
– City (not region) where you are based
– Is your CPC in road haulage (HGV) or passenger (PSV)?
– Is your CPC national or international?

GET £100 IF YOU REFER AN OPERATOR TO US: hirett.com/referrals

NEED A TRANSPORT MANAGER FOR YOUR O-LICENCE (ANYWHERE IN THE UK)?
Call Dmitry Nade on 07833 684449 (phone and WhatsApp) or email admin@transportforum.com
8am-11pm, 7 days a week including weekends and holidays.

Join our Facebook groups with over 46,000 members: “Transport Managers CPC UK” and “Professional Truck Drivers UK” to network and ask questions.

Join The Transport Forum for free – the largest transport and logistics association in the UK by far.

We have more members than all the other associations combined including the RHA and Logistics UK. It’s free and we have no membership fee. When you join, you will be able to network with other members and read our daily discussions about very useful transport topics. You can also ask any transport questions and get immediate answers. We have 2 Facebook groups, several WhatsApp groups, Reddit and a forum website. Join at the links below.

Facebook group 1
Transport Managers CPC UK
27,000 members
https://facebook.com/groups/cpc.tm

Facebook group 2
Professional Truck Drivers UK
19,000 members
https://facebook.com/groups/oo.drivers.uk

The Transport Forum website
42,000 members
https://TransportForum.com

WhatsApp groups

Transport Managers CPC UK
https://chat.whatsapp.com/DgYlBz1GDtyBWxGluKAKqS

Professional Truck Drivers UK
https://chat.whatsapp.com/FnoimZIU9ya7ulKgkm0Nrq

Bus Coach Drivers Operators UK
https://chat.whatsapp.com/ER27qmuUB7RGXbX4B5cSIV

Announcements
https://chat.whatsapp.com/CHWmm1ccNQP9Duq6q7NxqX

Reddit community
https://www.reddit.com/r/TransportForum

Call Dmitry Nade on 07833 684449 (phone and WhatsApp) or email admin@transportforum.com