Senior Propositions Manager

Senior Propositions Manager 
 
As a Barclays Senior Propositions Manager, you’ll play an important role in the Information Propositions and New Ventures team, within the Barclays UK business. You will be running, enhancing and developing one of our key propositions, created from data with customer value and commerciality at the heart of everything we do. It’s about building a data business that meets the needs of our customers and clients which has its own revenue stream and is independent of Barclays core banking products. This is your opportunity to help Barclays play a leading role in forging the Bank of Tomorrow.
 
About us:
The Information Propositions and New Ventures team is one of the most innovative parts of our business, and the perfect environment for people with product management or propositions development experience from an online retail, high street retail or FMCG background. The aim here is to utilise valuable customer data of which we are the custodian, applying thinking, analytics and building models that serve this data back to customer and clients in a  valuable and useful way.
 
As a Senior Propositions Manager, your main responsibilities will involve:
• Leading and managing existing information based products which includes continuous enhancement of the product, leading on new iterations and ‘test & learn’ initiatives
• Leading the marketing and development strategy of a customer facing product
• Liaising with and influencing key partners and stakeholders to ensure coherent commercial and marketing plans are in place to support the achievement of the company and customer goals (advocacy, engagement, adoption, income)
• Actively managing existing long-term third party partners to develop great commercial outcomes, managing all controls, ensuring risks are mitigated and any issues are flagged as soon as they are identified
• Developing clearly defined commercial business cases to ensure the proposition roadmap is realistic and fits with the wider strategy
• Negotiating with new third party partners
 
As a Senior Propositions Manager, your skills and qualifications will include:
• Experience in managing ground-breaking change  and driving commercial outcomes within complex organisations
• Experience in driving commercial performance
• Detailed understanding  of customer journeys and customer experience – in particular the levers to build propositions delivered digitally
• Experience of working with a customer loyalty programme
• Extensive ability to use data to drive solutions and solve business challenges
• Expertise in analysis of customer data to optimise targeting, communication and proposition development
• Able to design multiple ‘test & learn’ initiatives, in order to test the effectiveness of different marketing mix (pricing, proposition) to different audiences and optimise overall proposition, placements, language, tone of voice
 
The Benefits:                                                                             
Our customers deserve the best. The same goes for our people. That’s why at Barclays you’ll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.
 
Our Culture:
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
 
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
 
Diversity:
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.
 
We will consider applications from job share applicants.
 
Ready to apply?
There are up to five stages to our application process:
1. Application: On your application we’ll ask for information like your contact details, education and work experience. You’ll also be required to upload a CV, so it’s a good idea to have it ready.
2. Online Assessment: We’ll then ask you to complete an online assessment exercise which we will send to you via email. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they’ll also provide you with some insight into what our roles entail.
3. Application Review: We will review your application along with your responses to the online assessment exercise. Depending on the type of role you are applying for, we may contact you to arrange a brief telephone interview to discuss your experience in more detail.
4. Interview: If your application is progressed, we’ll invite you to attend a face-to-face interview. We want you to be free to choose an interview time that suits you, so we’ll provide some options and ask you to select your preferred timeslot.
5. Outcome: We will keep you updated throughout the process. If you attend an interview, we’ll be in touch within five working days of all interviews being completed to advise you of the outcome.
 
Visit our website for tips and advice on each stage www.jobs.barclays.co.uk/advice or click below to apply now.
 
We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.
 
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