Senior Operations Coordinator
Introduction to Hydro Cleansing Ltd
Hydro Cleansing Ltd (HCL) are currently looking for an outgoing and meticulous individual to join our vibrant team as a Senior Operations Coordinator.
HCL a leading provider of Environmental Services in London and the South East, offering a fast, responsive and highly effective service for any environmental need whether commercial or residential. HCL have the most technologically advanced fleet, equipment and highly trained Engineers in the industry and continue to grow year on year. We are recognised nationally both within and outside of our industry.
HCL are looking to recruit a Senior Operations Coordinator to work from our Croydon office to complement and support the existing team and Operations Director. The successful candidate will be ambitious, professional and possess an engaging personality who can provide strong Planning and coordinating skills.
The Senior Operations Coordinator is to provide the business with a seamless service from job confirmation through to job completion ensuring the appropriate resources are available, exceeding customer expectations and ensuring the service provided remains first class at all times.
Duties / Role
-Providing assistance to our Operations Director
-Ensure all relevant documents are on our CRM system, before allocating work
-Check for consistency between WAF – Work Sheet – Job Sheet
-Create a job file (blue folder) which should contain:
Work Authorisation Form (WAF) – signed by the client
Purchase Order (if required from the client)
-Ensure collection of Job Sheets from drivers (yellow/pink sheets)
-Check and process engineer timesheets, inputting the information on a spreadsheet for payroll
-Collate information requested for management information purposes as and when required
-Understand and coordinate the logistics side of the operations department, Route planning, maximising vehicle routes
-Planning and co-ordinating works for engineers on a daily basis including co-ordinating and managing reactive works.
-Develop and maintain effective working relationships (internal)
-Re-confirm (if necessary) any revised work schedule/ estimated pricings with the Account Manager
-Check the necessary resources (transport/equipment) are available and ordering where necessary by internal purchase order
-Ensure a disposal site has been organised where appropriate
-Organising and prioritising works
-Handle telephone enquiries competently and professionally
This may be a suitable career for you if you have previous experience working within logistics and route planning role.
We are looking for an individual with the following skills, experience & qualifications:
-Proven successful record in working in fast paced logistics function
-Ability to work well under pressure and to tight deadlines
-Strong organisational and administrative skills
-Excellent attention to detail
-Excellent communication skills (written, verbal, listening and recall)
-Possess a natural problem solving ability
-Intermediate to Advanced level in Microsoft packages, in particular Word, Excel, and Outlook
-Flexible, team player, trustworthy, reliable
Salary & Benefits
-£22,000 – £25,500 (dependant on experience)
-28 days’ annual leave (Inc. Bank Holiday’s)
-Fantastic career opportunities