CIB Operations – Global Prime Services – EMEA F&O Client Onboarding – Associate

Our team
The successful candidate will be employed to join the EMEA F&O Implementation Team within Derivatives Clearing Client Account Services. The team consists of 5 Onboarders responsible for translating a sales mandate into a live account by coordinating across our internal stakeholders: Transition Management, Middle Office, Client Services; And our external vendors and trading venues: Traiana, Bloomberg, LCH, ICE, Markitwire
 
Responsibilities
           
 
Internal Stakeholder focus

Coordinating Onboarding requests on the client’s behalf across internal support groups and business partners

Primary point of contact for providing updates to our internal stakeholders;

Liaise with third-parties such as Client Vendors, Clearing Houses, and other authorized interests, in order to facilitate the operational set up on behalf of our clients.   
Internal partner coordination    

Coordination across J.P. Morgan operational teams globally throughout the onboarding process. In particular, building strong relationships with Transition Management, Client Services, Middle Office and our Global Onboarding teams, in order to facilitate the integration and implementation of requests

Serve as initial point of escalation for internal support teams 
Project management on an ad hoc basis

Participation and management of current F&O business wide projects, i.e. BREXIT and MiFID

Understanding requirements for implementing BREXIT driven changes to our infrastructure

Escalation of issues internally when required 
Excellent interpersonal and communication skills

Confident, driven, self-starter with an ability to work independently

Excellent attention to detail with intent to provide high level of accuracy

Very strong client management skills

Problem solving ability – can listen to client requirements, anticipate possible issues and seek to eliminate, mitigate, escalate as appropriate

Excellent project management and organisational skills

Demonstrated ability to prioritise, multi-task and work within tight and changeable timeframe

Comfortable with technology, workflows and systems 
Experience

Experience in F&O, OTC or FX and/or Prime Services is desirable but not essential

Client-facing experience is desirable but not essential

Ability to work with and form relationships with internal and external counterparts

Experience in project management is desirable 
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
 
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com.
 
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an Equal Opportunity Employer.