CIB – CAO Technology – Executive Assistant

As a EA to 1 MD (please note coverage of an additional MD is required until September), 4 ED’s and a small team, you will perform diverse secretarial duties requiring confidentiality, a strong work ethic and common sense approach.  This is a varied, responsible and busy position so the successful candidate must have excellent prioritization, organisation and communication skills.  The position is based at our John Carpenter Street office.
 
Core Responsibilities:
 
•          Diary Management
•          Set up of meetings and conference calls, internally and externally
•          Finalizing complex travel arrangements: co-ordination of flights, tickets, VISAs, accommodation and ground transportation
•          Preparing complex travel itineraries
•          Management of expense processing through Concur, reimbursement and account reconciliations
•          Technology Requests (Arranging purchase and installation of Technology)
•          Partnership with Real Estate as Floor Champion ensuring that Serraview is kept up to date.
•          Onboarding and Offboarding of Joiners and Leavers, managing new hire process, arranging interviews, logistics, tracking etc.
•          Floor planning – Moves & Changes
•          General administration duties (Room bookings, filing, faxing)
•          Partnership with assistants across the group to provide coverage for absence.
 Knowledge, skills and experience required:
 
•          Full competency in diary management, can apply good judgment and has an understanding of competing priorities and strength of character to stick to original plan
•          Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time
•          Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately
•          Calm and composed manner, ability to work in pressured environment and partner effectively with peers.
•          Ability to navigate complex technology systems
•          Strong communication style
•          Is flexible, willing and open to change
•          Can follow up effectively without prompting and keep one step ahead of arrangement and requirements
•          Has a high level of attention to detail and delivers high quality results
•          Can proactively, anticipate next steps and follow through to completion
•          Is a team player who can build networks and work in partnership
•          Is driven and can manage expectations through communicating proactively.
 
About J.P. Morgan Chase & Co: 
 
J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion.  The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands.
 
J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package. J.P. Morgan is an Equal Opportunity Employer