Digital Product Manager

Senior Digital Product Manager – Insurance

As a Barclays Senior Digital Product Manager, you’ll play a pivotal role in the development and delivery of our Digital Banking proposition. We’ll look to you to originate and own product performance as well as develop and deliver high value customer experiences for our complex online and mobile digital channels. This is a great opportunity to showcase and enhance your specialist skills while working as part of an award-winning team, building innovative, market leading products and services.

About us:
Our Digital and Commercial Performance team is revolutionising the customer experience through digital technology, making a real impact on the lives of some 7 million people. It’s an environment of constant innovation, ideal for people from various e-commerce and digital backgrounds who dream big, thrive on delivering smarter solutions to difficult problems and believe that anything’s possible when great minds work together.

As a Senior Digital Product manager, your main responsibilities will involve:
• Developing innovative solutions that always put our customers first, in addition to developing a deep understanding of our digital experience to review and challenge existing protocols
• Guiding and advising your colleagues across the customer network, enabling them to better understand and deliver to our customers
• Developing complex digital solutions for multiple customer segments with a range of customer adoption methods
• Leading our digital operation plan to ensure all targets and key performance indicators are met
• Driving strategic commercial decisions by having a 360 perspective on customer feedback and business needs

As Senior Digital Product manager, your skills and qualifications will include:
• Demonstrable experience of managing customer focussed end – user digital journeys
• Experience in a digital environment (sector flexible)
• The ability to demonstrate you have applied customer segmentation techniques, applied emerging technologies and an understanding of value based marketing principles
• Proven experience of leading product development and/or proposition design is essential
• Prior experience of, or a desire to create and deliver digital solutions within a complex, matrix organisation
• A graduate degree or equivalent (computer science and computer programming or Digital technology degrees are preferable but not mandatory)

The Benefits:
Our customers deserve the best. The same goes for our people. That’s why at Barclays you’ll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.

Our Culture:
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Diversity:
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.

We will consider applications from job share applicants

Ready to apply?
There are up to five stages to our application process:
1. Application: On your application we’ll ask for information like your contact details, education and work experience. You’ll also be required to upload a CV, so it’s a good idea to have it ready.
2. Online Assessment: We’ll then ask you to complete an online assessment exercise which we will send to you via email. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they’ll also provide you with some insight into what our roles entail.
3. Application Review: We will review your application along with your responses to the online assessment exercise. Depending on the type of role you are applying for, we may contact you to arrange a brief telephone interview to discuss your experience in more detail.
4. Interview: If your application is progressed, we’ll invite you to attend a face-to-face interview. We want you to be free to choose an interview time that suits you, so we’ll provide some options and ask you to select your preferred timeslot.
5. Outcome: We will keep you updated throughout the process. If you attend an interview, we’ll be in touch within five working days of all interviews being completed to advise you of the outcome.

Visit our website for tips and advice on each stage www.jobs.barclays.co.uk/advice or click below to apply now.

We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.

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