Wyndham Stevens

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Wyndham Stevens

Transport Manager - PSV International CPC
Bridgend, UK
TRANSPORT MANAGER available for your Operator's Licence. HGV and PSV. Anywhere in the UK. FREE assistance with your O-licence (if you hire a TM). See our rates. Call 07833 684449 or contact us here.
INSURANCE: HGV and PSV vehicles, machinery and equipment, residential and commercial property, business and trade, life insurance. Call 07833 684449 or contact us here.

Wyndham Stevens
292 Maes Y Felon, Bridgend, CF31 1YZ
Mob: 07960 853078
Email: wyndhamstevens@hotmail.co.uk

Personal Statement
A motivated, adaptable and responsible manager seeking a new retail/hospitality position which will utilise my professional and commercial skills developed through my past experiences in this
field. I have a methodical, customer-focused approach to work and a strong drive to see things through to completion.

Education
2001 – 2005 Ynysawdre Comprehensive
•7 GCSE at grades B-C.

Employment History

Nov 2016 – Present Transport Manager New Adventure Travel Ltd
•Ensuring all 35 buses make service daily
•Manage a team of 50 drivers, 2 controllers and three maintenance personnel
•Recruit drivers and build a plan to route learn all services
•Ensuring all drivers licences and CPC cards are up to date
•Ensure all buses are safety inspected every 28 days
•Compile daily reports to the directors regarding wages, fuel usage and turnover
•Ensuring all defect cards are completed correctly and filed daily
•Ensure all drivers are within their driving hours and days following the domestic regulation
•Ensuring all RTC’s are investigated through use of CCTV, driver and witness statements and all relevant paperwork is completed for the insurance company
•Holder of a certificate of professional competence in passenger transport.

Oct 2013 – Nov 2016 Area Manager Highnoon Stores Ltd
•Set standards and objectives for different stores and departments
•Optimize and oversee operations to ensure efficiency
•Lead a team of store managers towards effective achievement of goals
•Financial management to ensure stores are profitable and stay within budget
•Ensure compliance with company’s policies and operational guidelines
•Deal with problems by providing creative and practical solutions
•Evaluate performance using KPI’s and address issues to improve it
•Report to directors on progress and issues
•Assist directors in decisions for expansion into food service
•I left Highnoon Stores due to the company entering administration.

Jan 2010 – Oct 2013 Deputy Area General Manager Moto Hospitality
•Recruit qualified personnel per company standards
•Organize and coordinate the operations of three brands. Burger King, Costa Coffee and WHSmiths
•Supervise and evaluate staff
•Handle customer complaints when necessary
•Assume responsibility of budgeting and monitoring expenses alongside general manager
•Deputise and assume all responsibilities in the absents for the general manager
•Enforce adherence to regulations and brand standards
•Ensure all records are kept accurate and up to date
•Review and prepare reports for senior management

Jun 2008 – Jan 2010 Business Manager Welcome Break (Burger King)
•Maintain overall quality and brand standards
•Develop Operations Excellence Review / Clean and Safe audit action plans
•Ensure that Health & Safety and Food safety working practices are adhered to at all times
•Ensure effective high standards of employee management and employee compliance.
•Financial planning
•P & L management
•Review weekly paperwork
•Maintain regular contact with customers to obtain feedback on service, food quality and staff friendliness
•Respond to written customer complaints
•Hold regular staff planning meeting with Assistant Manager to devise recruitment plan
•Complete competency reviews and development plans for management team
•Complete training analysis for staff, supervisors and managers and devise training plans to suit needs
•Identify potential in staff and managers and provide individuals with development training to maximise their skills
•Manage absence and disciplinary issues within the restaurant
•Conduct management/team meetings, share operational and financial results and implement appropriate action plans where necessary
•Communicate and implement national and local promotions
•Manage the implementation of local sales building programs such as Go Large/add a side
•Staff incentive planning and implementation.

Jul 2005 – Jun 2008 Assistant Manager General Manager KFC
•Leading and managing all aspects of the team
•Complete accountability for the results of the restaurant in the absents of the general manager
•Set the team clear and achievable goals
•Drive sales
•Providing coaching and support to the team
•Basic knowledge of disciplinary and grievance processes
•Develop team potential for the future
•Develop CHAMPS Excellence Review audit action plans

Hobbies and Interests
I enjoy reading spy novels, spending time with my partner, family and friends. I also have a passion for the outdoors and walking.


INSURANCE: HGV and PSV vehicles, machinery and equipment, residential and commercial property, business and trade, life insurance. Call 07833 684449 or contact us here.
TRANSPORT MANAGER available for your Operator's Licence. HGV and PSV. Anywhere in the UK. FREE assistance with your O-licence (if you hire a TM). See our rates. Call 07833 684449 or contact us here.
  • Updated 6 months ago

To contact this candidate email Wyndham.Stevens@hirett.com or call 07960 853078