Steve Shephard

job title, keywords or company
city, state, or zip/post code

Steve Shephard

Transport Manager - HGV National CPC
Crewe, UK
TRANSPORT MANAGER available for your Operator's Licence. HGV and PSV. Anywhere in the UK. FREE assistance with your O-licence (if you hire a TM). See our rates. Call 07833 684449 or contact us here.
INSURANCE: HGV and PSV vehicles, machinery and equipment, residential and commercial property, business and trade, life insurance. Call 07833 684449 or contact us here.

Steve Shephard
DELIVERY OPERATIONS MANAGER – Royal Mail
Crewe
07813 083519

WORK EXPERIENCE

DELIVERY OPERATIONS MANAGER
Royal Mail – 2016-07 – Present
• Responsible for a team of 12 Direct reports, 1000 frontline staff across 12 delivery offices, handling 3 million parcels/letters per week and controlling a £29m budget in a unionised environment
• Supporting the depots during periods of change and transformation to meet new SLAs
• Maintained levels of communication with workforce at all levels regarding all corporate plans
• Enhancing the H&S culture across the sites leading to reductions in lost time working/accidents

DELIVERY OFFICE MANAGER
Royal Mail – Stafford – 2015-01 – 2016-07
– Stafford
• Managed 200 frontline staff through a team of 6 managers delivering 500k parcels/letters weekly
• Delivered project to develop customer centric approach, increasing delivery quality/efficiency
• Coached, mentored and trained junior staff leading to excellent succession planning development

LATE SHIFT SENIOR OPS MANAGER
Royal Mail – Manchester – 2013-09 – 2015-01
– Manchester
• Acknowledged for improving productivity following analysis of Overall Equipment Effectiveness (OEE), improving automated handling by over 85% by ensuring machines were well maintained
• Hit delivery offices SLA of 60% arrival profile pre 2200, advancing 800k items through network
• Introduced continuous improvement and lean initiatives highlighting improvement areas and introduced new sorting methodologies leading to increased productivity of 3% year on year

PLANT MANAGER
Royal Mail – Shrewsbury – 2012-01 – 2013-08
– Shrewsbury
• Appointed to manage a 24/7 automated processing and distribution operation through 14 managers and 240 staff with 6 maintenance engineers including plant closure and merge
• Managed successful plant closure and staff redeployment, including union negotiation

WORLD CLASS LEAN MANUFACTURING PROJECT LEAD
Royal Mail – Chester – 2009-09 – 2012-01
– Chester
• Responsible for the deployment of key initiatives across the organisation including lean management, 5S, World Class Manufacturing concepts to improve safety, quality, productivity
• Managed the development of a technical team to manage continuous improvement initiatives
• Achieved 5 internal audit pass accreditations for excellence and exceptional team knowledge

EARLIER CAREER:

Logistics/Distribution Manager
Royal Mail – 2005 – 2009

Senior Level Manager
Frontline Management – 1996 – 2005

EDUCATION

MBA in business in Business studies

SKILLS

CONTINUOUS IMPROVEMENT, BUSINESS DEVELOPMENT, CHANGE MANAGEMENT, HR, PERFORMANCE MANAGEMENT

CERTIFICATIONS/LICENSES

Certificate of professional competence Present

ADDITIONAL INFORMATION
CORE COMPETENCIES:
• Operational Management
• Business Development
• Continuous Improvement
• Programme / Change Management
• Performance Management
• HR Management
• Health & Safety Regulations
• Quality Management
• Security Management
• Project Planning
• Resource Planning
• Team Building / Leadership


INSURANCE: HGV and PSV vehicles, machinery and equipment, residential and commercial property, business and trade, life insurance. Call 07833 684449 or contact us here.
TRANSPORT MANAGER available for your Operator's Licence. HGV and PSV. Anywhere in the UK. FREE assistance with your O-licence (if you hire a TM). See our rates. Call 07833 684449 or contact us here.
  • Updated 6 months ago

To contact this candidate email Steve.Shephard@hirett.com or call 07813 083519