Location – Glasgow
I am a highly trained and experienced driver with a clean licence, new CPC and digital tachograph card.
I have 19 years driving experience with HGV’s, including multi-drop, trunking, chauffeuring, and emergency response driving.
I am a member of the Institute of Advanced Motorists and hold a Police Advanced Driving Certificate. I am also a driving assessor having been trained by AA Drive Tech to assess the driving of new starts and current drivers, in order to provide feedback, coaching, and also carry out a risk assessment on their suitability to drive company vehicles both initially and post-incident.
KEY KNOWLEDGE, SKILLS & EXPERTISE
• Project Management
• Account Management
• Training & Development
• Team Management
• Motivational Leader
• New Business Development
• Excellent verbal and written communicator
• Stakeholder Management
• IT Security Knowledge
• CRM competent & Forecasting
• Experience in Tenders
• Strategic Business Planning
• Strong ability to assimilate new knowledge
• Consultative Selling Skills
• Hunting sales skills
• Skilled Negotiator
Lean Six Sigma
Prince 2 Project Management Qualification
AA Drive Tech Advanced Driver Assessor
ICIDP (Detective Accreditation) – Kent Police
Degree in Policing – Canterbury Christ Church University
City and Guilds in Automotive Repair and Servicing
NVQ Public Service, British Army
GNVQ IT, Dartford West Technology College
10 GCSEs including Maths, Sciences, I.T & English – Cleeve Park Secondary
• Keen interest in all motorsport especially F1 and touring cars.
• Awarded a Certificate of Merit for an act of bravery involving an IED in a busy supermarket.
• Awarded a Mention In Despatches for an outstanding act of bravery during a live terrorist incident whilst serving in the Army.
McQueens Dairies – Operations Manager
May 2017 to present
Private business and Retail business sales and Fleet Management covering Scotland and England, with direct management of two Distribution Managers, one covering Scotland and the other England. Answering to the Commercial Director.
This involved the management of 155 delivery vehicles, four HGV’s and 130 drivers and 120 office and sales staff. Due to the product being distributed and delivered the loads were time sensitive so the organisation, implementation and infrastructure had to be carefully managed.
The role also included visiting potential commercial clients, negotiating supply contracts and managing the account. This also provided me with the opportunity to up sell other products and through excellent customer service and engagement I was able to expand on accounts and network with neighbouring clients.
I was responsible for reducing the cost of the fleet from initial purchase of vehicles and the procurement and renegotiation of maintenance contracts. I was also responsible for vehicle insurance matters including claims negotiation and potential policy rebates.
Over the past year I was able to increase commercial customer turnover by 20% (target of 10%) which increased B2B revenue by £104,000 p/a in long term sales and save £137k (target of £25k) on the fleet costs including insurance claims. This far exceeded expectations on both cost reduction and sales. This involved creating and implementing a company-wide improvement program in transport operations and infrastructure and the management of that change which was achieved by positive employee engagement throughout.
Asda – Transport Manager E-Commerce
August 2016 to May 2017
(Fixed term nine month contract)
Managing personal shoppers, service crew and drivers, with a focus on creating and implementing a strategy to greatly reduce vehicle collisions and increase E-Commerce revenue generation.
In this role I have been able to facilitate cost savings in relation to simple vehicle maintenance, and put in place better procedures and practice to reduce costs associated with waste and shrinkage, also leading to reduced labour costs. I have also been able to resolve a long running issue with training compliance, meaning the department no longer requires regular inspections in this matter, at no extra cost to the company.
Also charged with creating and implementing a strategy which increased the business area market share with home delivery shopping.
Kent Police – PC and Sergeant
August 2006 to August 2016
Varied roles with Kent Police, culminating in Response Team Sergeant. Role involved:
• Managing a team of 15 officers covering a large area dealing with dynamic and dangerous incidents
• Achieving and exceeding KPI’s set by SLT including community satisfaction, accurate report submissions, activity monitoring and detected crime targets
• Also involved in Kent Police College, training and developing new officers and creating my own training plans.
• As an advanced (TPAC) driver I was also involved in the coaching of new drivers and advising in the role of persuit commander. As well as having the experience to advise in matters relating to HGV’s.
British Army – Corporal
October 1998 to June 2016
Trained initially as a telecommunications operator, after promotion undertook and completed training including leadership, management and instructional training.
I then passed Special Forces selection and undertook special duties in Northern Ireland for two years, the role included foot, mobile and air surveillance, with investigation into criminal networks. Including advanced driver training. Information had to be vetted and disseminated to Special Branch, MI5, MI6 and briefings to the Chief Constable of RUC/PSNI and the Northern Ireland Minister, occasionally at COBRA. The information was also used in the planning stages for operations undertaken by SAS strike teams, and also our own unit strike teams when the SAS were unavailable. I then served in the middle east on various operations until leaving in 2005 for family reasons.
Key achievement in this role;
Mention In Despatches, awarded for selfless act of bravery during an incident of terrorism in Northern Ireland.
References on request
Updated 12 months ago