Matthew Waters
Depot Manager – Flogas UK
Leeds
07734 309919

• Chartered Member of the Institute of Logistics & Transport
• A self-motivated and results-driven Operations/Transport/Training Manager with a high degree of commercial acumen.
• Experience of high volume despatch operations, experience of route planning
• ‘Hands on’ style of management with strong leadership, influencing and negotiating skills
• Able to create and motivate effective teams committed to delivering the highest standards of customer service and exceeding company expectations.
• Proven problem solving abilities with extensive experience of managing staffing/overtime levels, training and encouraging self development.
• An effective communicator at all levels and good organisational skills
• IT proficient with experience of production of reports
• A good understanding of time critical operations and above all, a ‘can do’ and proactive approach to all tasks.
• Full driving licence from car through to class C+E, National CPC holder & Drivers CPC qualified trainer.
• LGV Assessor / Trainer Qualified Safed LGV Instructor
• Quick learner who loves meeting new challenges and overcoming different problems as they arise.

CURRENT FLOGAS PROFFESSIONAL ACHIEVEMENTS
• Won depot manager of the year in my first year with the company
• I was awarded a second depot after 18 months (only Manager to have 2 depots)
• I took my first depot from 10th rated depot in the H&S audits to number 1 in 2 years
• I took my second depot from 25th rated depot in the H&S audits to 4th in 10 months
• I was given responsibility for the driver training (Blue Tree for the Northern & Scottish Region)
• I was tasked with finding a cost effective and efficient way to bring the Driver CPC in house for 400 staff – As a result a whole new department was setup to deliver the training

WORK EXPERIENCE

Depot Manager
Flogas UK – 2012-05 – Present
To ensure the safe operation, commercial success and efficiency of a Flogas filling plant site, the main purpose of the role is to maximise the profitability of the business by ensuring excellent customer service and efficient operations whilst maintaining and improving health and safety standards associated with the site and associated delivery vehicles.
• I manage the site and vehicle cost within the budget levels, whist driving the customer service standards within the depot, working with sales team to develop business for the site.
• Protecting the company’s operator’s licence by ensuring management and compliance with tachographs and working time regulations, Mot’s and Inspections
• Route planning for the non bulk operations.
• Conduct all aspects of managing employees on site including recruitment, training, performance management and appraisals.
• Risk Assessments and Permits to Work, working with contractors on the plant.
• Working closely with the HSE on plant safety, conforming within the codes of practice for the industry
• I have a total of 32 staff who report to me across both sites, Assistant Managers – Drivers – Technician – Fillers
• Reporting to the Regional Operations Manager, who in turn reports to the Board

E Driver
HGV C – 2011-07 – 2012-03
Maritime Transport Ltd
• Delivery and collection of containers to and from customer’s premises, adhering to site health and safety regulation & assisting the customer with any issues or problems using my customer service skills. Collecting to and from the ports around the country following the different port authority regulations.
• Taking care of the vehicle assigned to me making sure of it’s roadworthiness via the daily vehicle checks but also clean and tidy, displaying the company image in a positive light to potential customers and suppliers.

Managing Director / Transport Manager
UK & European Logistics Ltd – 2006-11 – 2011-07
I started the company in 2006 as an owner driver, working for a few small companies in the collection and delivery of goods, this then grew fairly quickly and I took the decision to start to employee a few drivers and use sub-contractors.
• In May 2008 we had grown to 19 employed fulltime staff and was working from 2 sites, we had now got an operator’s licence in place for 2 HGV’s and were running a further thirteen 3.5 tonne vans.
• By June 2009 we had grown to 7 HGV’s and were now employing 30 staff.
• In 2010 we decided to bring the Driver CPC training in house and also offer it to other paying haulage companies and coach companies, we were registered Jaupt Approved and ran various courses for 18 months
The skills I had gained and improved on included:
• Working to strict deadlines with customers.
• Monitoring and improving KPI’s and service level agreements.
• Participating in weekly management team meetings.
• Managing department and company budgets.
• Ensuring adherence to all health and safety and employment legislation.
• Managing staffing levels, sickness/ absence, overtime levels, grievance proceedings.
• Keeping the operator’s licence infringement free
• Monitor and ensuring the strict adherence of all drivers to the EU Drivers hours, WTD infringements & retraining where needed
• Setting up and maintaining vehicle maintenance schedules.
• Staff Training. Including Driver CPC
• With the downturn in the world markets and companies struggling to pay their bills we suffered too many bad debts and became insolvent in June 2011 and ultimately having to close in July 2011

OPERATIONS MANAGER
Westland Distribution Ltd – 2002-11 – 2006-11
Appointed to manage the daily operations of this outsourced service, we provided for Office Depot in the Yorkshire area including postal areas LS, WF, BD, HG, YO, DN & S
• Responsible for controlling all aspects of commercial and operational management.
• Manage 50 drivers and sorters utilising communication skills to create a strong team ethic.
• Manage and ensure route efficiency and brief and debrief drivers accordingly.
• Monitor and ensure the strict adherence of all drivers to the EU Drivers hours.
• Oversee all Human Resource functions, recruitment, holiday and sickness monitoring
• Control budgets and procurement including tough negotiations with external suppliers
• Consistently manage all problems to a complete resolution or to an agreed position
• Manage business continuity, contingency and ensure all set SLAs and KPIs are achieved
• Bus Driver – First Bus
• Courier Driver – Dash Couriers

EDUCATION

O LEVEL in MATHS
WEST LEEDS BOYS HIGH SCHOOL
1981 – 1984