Mark Richardson
Class 2 Driver
Washington
markrichardson090284@gmail.com
07867428514

WORK EXPERIENCE

Class 2 Driver
LWC Drinks
June 2017 to February 2018
I have been working at lwc since shortly after i passed my class 2 license. Here I deliver drinks to bars, restaurants, clubs and local pubs. Because of the nature of the job a high level of customer service is essential. I work along side a second man, cover all of the north east. The job is quite a manual job lifting kegs of alcohol weighing up to 120 kg.

Inbound Sales
Virgin Media
March 2015 to June 2017
When I joined virgin media in March 2015 this was a mobile sales advisor, my daily tasks consisted of taking calls from prospective customers assisting them in signing u to virgin mobile. I was requires to work towards daily, weekly and monthly KPI’s of which I consistently over achieved, due to company changes the mobile department was taken off shore in November 2016 and I was moved onto the Inbound movers department. This change was sudden however I adapted well the change showing my ability to be versatile and again learn quickly. Within this department I am again required to remain fast paced and work towards targets and goals, of which I enjoy

Outbound Sales Advisor
Concept Insulation
August 2014 to December 2014
This role I was required to cold call customer to gain there interest in the company’s products which on this occasion was cavity wall and loft insulation .I was required to hit a weekly target of 10 sales in which I always achieved and more. This was a very fast past target driven environment in which I always ensured quality was not compromised with quantity

Team Supervsor
MJF Cleaning – Team Supervsor
March 2014 to August 2014
In this role I managed a team of 7 individuals ensuring all work was completed correctly to company standards. My daily tasks consisted of visiting several of our sites and carrying out audits checking the quality of the work. Attention to detail was very important in this role ensuring that no mistakes were made and all work was always completed to a very high standard

Quality Inspector -SNOP
Nissan
June 2013 to March 2014
In this position my main duties were to inspect the quality of the parts completed by my colleagues before these were sent on to Nissan. Attention to detail was also key in this role and although I was required to achieve a hourly target quality would never be compromised. This role was warehouse based working a rotational 3 shift pattern

Owner – North East Cleaning Solutions
Self Employed
March 2012 to May 2013
In March 2012 i set up my own industrial cleaning company, I started with no clients so customer service and quality was very important to help build my business. Over the time my business was building I went from mainly doing carpet cleaning to graffiti removal, hotel cleaning and I had several contracts with estate agents to clean properties between tenants. I ensured that all my clients were happy with the work me and my team completed which helped build more revenue

Driver
Yodel
August 2010 to February 2012
This role was as a multi drop delivery driver. I worked a variety of shifts, delivering parcels to homes and businesses. This was a fast paced environment where good time keeping was a key skill. Most days I was required to deliver 60+ parcels and was rewarded for hitting these targets on a regular basis. I really enjoyed working in such a busy role and felt rewarded daily