Oliver Hughes

19 Carlyle Avenue, Northampton, NN5 5NR

oliverhughes32@gmail.com – 07562296710

Full UK Driving Licence (Class 2) 10 Years Driving experience and a clean licence

DOB 25/11/1994

WORK EXPERIENCE

Van Driver

Symphony Group PLC – Northampton – March 2021 – Present

• Delivering Kitchen Remedials

• Working in a radius of 100 miles from Northampton with routes usually being 200 – 250 miles per day.

• Drops from 10 – 20 per day

• Completing daily vehicle checks + loading van in morning.

• Checking route and reordering if necessary to ensure that it is completed in a timely and fuel-efficient manner.

• Delivering to building sites ensuring health and safety and site rules are being adhered to.

• Communicating with domestic and commercial customers, ensuring that the items are being delivered to the correct location and to the customers wishes.

• Liaising with the office with any issues regarding drops and vehicle issues.

I took the Job with symphony to further my experience in my career it has given me great insight into the life of a driver. After gaining this experience I decided to take the next step and complete the class 2 part of my licence. Now I have completed this along with my CPC I am looking for the next step in my career. I have enjoyed my time with Symphony but unfortunately as I work from an out base I cannot drive anything more than a van with them. Due to this I am looking for work where I can use my newly gained class 2 licence.

Van Driver

Knights Transport (Amazon delivery) – Northampton – November 2020 – March 2021

• Conduct inspections of the vehicle before departing to deliver goods.

• Pack and load products onto trucks according to the company’s specifications

• Deliver goods in a timely and effective manner with assigned routes.

• Maintain ongoing communication with dispatcher.

• Unload goods as per client specifications

• Obtain delivery confirmation with the customer.

• Ensuring throughout the current climate that the customer safety is at the centre of everything that we maintain social distancing throughout and wear correct ppe.

• Flexibility and willingness to complete additional hours.

• Maintain a good and positive attitude to a busy way of working.

• Ensuring that Health and safety requirements are always met.

• Dealing with customer requirements and concerns at time of delivery ensuring good customer service.

Amazon was a job I took after redundancy from Equita, I had a key interest in a driving job, and this has made me realise I am wanting to continue my career in this field, I have a B1 driving licence and would like to gain my C1 licence to develop myself and open further job opportunities.

Operations Admin Assistant

Equita Limited – Northampton – February 2017 to November 2020

I work in the operations department at Equita limited my main roles and responsibilities are –

• Organising the workload for our enforcement agents (ea.’s).

• I had previously led a road traffic team that dealt with enforcement agents who are out on-site recovering road traffic debts for local councils.

• Dealing with the vehicles that are removed when debts can’t be paid, this involves liaising with the police, clients and auction houses to get the proper permission to sell these vehicles, following up then ensuring that payments are properly received, and the ongoing process are completed effectively.

• My day also includes dealing with incoming calls from debtors and enforcement agents to keep all cases up to date and to help them with all their needs ensuring that the companies customer service core values are always maintained.

• Working cohesively with directors in managing non domestic cases this was a more independent role where I managed my own case and ensure that I have managed the diaries of the eas to ensure that a positive outcome for the company is achieved.

• I have been needed to look after our fleet of vans, this role includes driving to various places as and when the business requires and doing audit checks and vehicle checks. Also booking in the vans for repairs and services.

This role has given me the drive and focus to move forward with my career and made me want to achieve more in life. I have also learnt much from the role that will be very useful going forward as I am now used to working in a high paced, busy environment and my colleagues looking to me for help and support. I will be taking my skills with working within a team further and testing myself in a new and challenging role.

Kitchen Assistant/Waiter/Bar Man

The Boat Inn – Stoke Bruerne – January 2011 to August 2017

When I started at The Boat Inn I found myself in a kitchen and restaurant with new colleagues. But I soon became a valid member of a great team. I work with different staff which has taught me varied communication skills which has helped me work quickly and efficiently at all times. I then moved onto the Bar which was a lot of fun and taught me how to deal with different types of people and communicate in the correct way with them.

Administrator / Customer Service / Surveyor / Sales

Piping Hot Cookers – Daventry – October 2013 to March 2016

I initially joined PHC as an apprentice after leaving school. As time went by with PHC, my job roles have varied from being an admin and dealing with various tasks such as writing proforma’s making specific flue kit orders and making telephone calls and emails. From this, I then went on to doing quotes and meeting clients out on site. I made many sales/installs most of these more than £8000.00. On the side of this, I was still doing my previous tasks, as in a small company everyone must be able to do everything! I also had to learn many technical details and learn over 400 products with minimal training. I have learnt many valuable skills from working in a very small company and have a vast knowledge of how small companies are operated. I have also worked on their new website doing graphics and general tasks such as listings etc and all of their social media. I was made redundant in March of 2016 (redundancy notice available on request) this was due to a cut in government funding(RHI).

Health and Safety Advisor

Instalcom – London – July 2010 to July 2010

2010 July

This work experience was really enjoyable discovering aspects of health and safety management. I completed many Health and safety inspections on different sites all around London, (these were very interesting as you start to pick up dangerous situations that are happening that perhaps you wouldn’t usually notice happening). I also completed some risk assessments which made me aware of risks involved in everyday situations, together with risk avoidance. All in all I really enjoyed my work experience it was very interesting and I learnt a lot of new information.

EDUCATION & Training

Equita/Capita workplace training

• Financial crime

• GDPR

• Health and Safety

• Manual Handling

• Fraud Prevention

Intermediate Level Apprenticeship in Business and Administration in the business skills sector

Pearson EDI Level 2 NVQ in Business and Administration (QCF)

Pearson EDI Level 1 Functional Skills in ICT

British Safety Council Entry Level 3 In workplace Hazard Awareness in Health and Safety

A Level Business Studies

GCSE Grade C Maths

GCSE Grade C in Business

GCSE Grade D in Science

GCSE Grade C in English

GCSE Grade AABB in ICT

GCSE Grade D in Additional Science

SKILLS

I would describe myself as a team player whilst also being able to work solo with excellent communication skills and great customer service skills, I am also physically fit and capable of physically demanding work. I have a high attention to detail and am a fast learner I would consider myself a committed person who is always ready to further their skills.