Mark Adams
Driver – HGV Class
Walsall
markadams17@sky.com
07818191711

WORK EXPERIENCE

Driver
HGV Class – Wolverhampton
April 2017 to Present
Parkfields Haulage
Unit 1
Spring Road Industrial Estate
Spring Road
Ettingshall
Wolverhampton
WV4 6JT
Duties:
I’m allocated a truck and part of my duties is to maintain the truck in both the mechanical running and the cleanliness of the vehicle on a day to day basis. My vehicle is a ten-tonne flatbed vehicle although I do drive other company vehicles on occasions from a 7.5t to 26t extended body vehicle dependant on the work I need to carry out. The majority of my work is delivering wooden beams and flooring to various building sites across the UK; delivering steel beams and large drain covers for building sites and sewage plants; delivering multi-million pound equipment to various high profile contracts as well as a variety of other loads. I can complete between 2 – 4 deliveries per day dependant on where they are in the country and the size of the load. My duties also include nights out each week. I thoroughly enjoy my job working within the general haulage market and carrying a variety of different loads.

Driver
HGV Class – Tamworth
January 2017 to March 2017
Brakes Food Service
Bonehill Road,
Tamworth,
B78 3HJ
01827308100
Duties:
To complete daily vehicle checks ensuring the vehicle is roadworthy and reporting / rectifying any defects. To ensure the load is secure and replicates the paperwork. Making between 15 – 26 deliveries per day delivering frozen, chilled and ambient products to various pubs, restaurants, hotels, schools and shops. Picking the items from the back of the vehicle ensuring every item is picked correctly and is in perfect condition. Filling out paperwork correctly and accurately taking in to account any returns, damages or redeliveries required. We also collect money from various smaller customers.

Dispatch Operator
Sapcote Trading Centre – Heath
October 2016 to January 2017
B64 5QR
0844 856 6685
Duties:
Proactively monitor CCTV actions and react to incidents that may occur by calling key holders and/or emergency services. Also, react to any alarm activations that take place throughout the shift. These alarms can be medical, intruder, emergency or power cuts that can affect businesses, elderly or the public. I need to meet targets by picking up and responding to events in a timely manner ensuring an outcome is recorded. Paper work is a huge part of the job, maintaining accurate reports at all times. I have also stepped into the position of Supervisor cover meaning I run the shift (including other departments) when the Supervisor is sick or on annual leave.
Reason for leaving:
I joined this job as a way out of the Prison Service due to the ever-increasing danger and violence I faced. I joined Cougar so that I could gain my HGV license and have a solid income. In the mean time since gaining my HGV I have been working for agencies on my days off.

Prison Officer
HMP / YOI Brinsford – Wolverhampton
November 2014 to October 2016
Wolverhampton
WV10 7PY
Duties:
Duties include the daily management of those held in custody. Maintaining a safe and secure establishment and protecting the public. Communicating with public sectors such as Probation, Court, Police, Charities etc. Administration duties including writing reports, case files, profiles and recommendations. Motivating and becoming a role-model to prisoners in my care. Taking charge of a group of personal prisoners whilst also managing a group of up to 80 prisoners at any time.
I have since qualified in First Aid at work; Hostage Negotiation; Riot and Advanced Control and Restraint Tactics.

Loss Prevention Officer
NEXT
February 2014 to November 2014
Unit 3
Upper Mall East
Bullring
B24 9FP
Duties:
To reduce stock loss within the store by using methods and tools available. Developing new methods to assist with loss reduction. Arrest and Deter of shop lifters / shop theft. Train all employees whilst enforcing current policies and procedures. First Aider.
Reason for leaving:
NEXT changed the role of the Loss Prevention officers quite dramatically from my interview to my start date. They wanted security officers patrolling the store, which didn’t allow me to utilize my loss prevention skills to the best of my ability. Although I did manage to reduce loss in a number of the West Midlands stores, it wasn’t a position suited to me.

IT Technician
Reynolds and Reynolds – Birmingham
October 2013 to February 2014
B31 2RW.
Duties:
My role is to ensure that the data center is operational at all times. This includes ensuring all servers and monitoring systems are working correctly and resolving any issues if and when they occur. Communicating and resolving issues with clients and providing solutions to problems if required. I also managed the helpdesk taking phone calls, helpdesk tickets and emails from clients and colleagues resolving issues with their software.
Reason for leaving:
I enjoyed my role however I was on a low income and after taking my travel expenses out it wasn’t enough to support my family..

Security Officer
Birmingham Airport – Birmingham
June 2013 to October 2013
Birmingham
B26 3QJ
Duties:
To process all passengers ensuring that all weapons and prohibited items are kept off the aircrafts.
To patrol buildings and perform searches on people and aircrafts.

Loss Prevention Assistant
Birmingham Fort – Birmingham
August 2012 to June 2013
Fort
Birmingham
B24 9FP
Duties:
To reduce stock loss within the store by using methods and tools available. Developing new methods to assist with loss reduction. Arrest and Deter of shop lifters / shop theft. Train all employees whilst enforcing current policies and procedures. First Aider.

Prison Officer
HMP Long Lartin – Evesham
November 2010 to August 2012
WR11 8TZ
Duties:
Duties include the daily management of those held in custody. Maintaining a safe and secure establishment and protecting the public. Communicating with public sectors such as Probation, Court, Police, Charities etc. Administration duties including writing reports, case files, profiles and recommendations. Motivating and becoming a role-model to prisoners in my care. Taking charge of a group of personal prisoners whilst also managing a group of up to 80 prisoners at any time.
Reason for leaving:
Traveling 120 miles per day took its toll on me after two years. I requested a transfer to a local prison but it was declined. I had a baby with my partner and the distance was putting a strain on my family life.

Store Detective
Selfridges
August 2009 to November 2010
Bullring
Upper Mall East
B5 4BP
Duties:
Duties include loss prevention, detection and deterrent. Security management of various concessions and floors within the store. Assisting with the training of new sales associates such as the companies standards, security issues and key do’s and don’ts. Cash handling and cash office duties.
Reason for leaving:
This was a temporary position whilst on the waiting list for the Prison Service.

About Me

I’m an active and extremely hard working individual. I enjoy working towards and meeting targets and being able to see the results of my hard work. Since I left college I have worked for multiple Security, Loss Prevention and Store Detective based roles such as ASDA, Selfridges, NEXT, Debenhams and the Prison Service which have all contributed to my experience and knowledge of the sector.
I always look to better myself whether that be by self-learning or attending courses available by my employer as well as motivating and actively encouraging colleagues around me to do the same. I’m a people person with allows me to effectively communicate with others whilst building a rapport, whether that be members of the public, senior management or colleagues.
I like to listen to other people’s views and suggestions as well as receiving personal feedback on the quality of work I am completing.
I have a strong work ethic with the intention of hitting targets on time and to an exceptional standard. I take pride in my work and my appearance and ensure that my time keeping and my attendance is second to none.
Outside of work, I’m a father to two boys aged four and one under a year old. I spend a lot of my spare time with my children and help to raise them to the best of my ability with my partner.
I’m currently a governor at the Primary school where my son is attending and enjoy the role immensely.
I take part in ‘Inspire The Future’ which entails me going to schools around the country and talking about my job to children, and the importance of GCSE’s and other qualifications. I thoroughly enjoy it as I like to help others and make a difference.
For the future, I would like to learn a second language which I believe may be Polish as I know a small amount of that already and would thoroughly enjoy the challenge of learning British Sign Language.
I recently gained my HGV License including my CPC. I have been working for Kerry Collins (agency) to gain experience in the mean time.