Damon Green
Professional Driver (DQC, full ADR with Tanks & digital smart card holder)
Manchester M35
df.green@outlook.com
07487260476

I am a dedicated, organised & methodical individual. I take pride in my appearance. I have good interpersonal skills. I am an excellent team worker, keen & very willing to learn & develop new skills. I am reliable, dependable & often seek new responsibilities within a wide range of employment areas. I am determined. I have an active & dynamic approach to work & getting things done. I posses a calm & professional disposition & can cope in potentially stressed circumstances. I have the ability to think through all scenarios & build contingency plans in case of emergency. I can plan ahead, organise & prioritize my work with confidence, which I believe are strong qualities gained from The British Army during my eight years of active (infantry) service within The Parachute Regiment. I am now currently serving with The Royal Air Force as a professional driver (reservist) based at RAF Leeming in Northallerton since 27/02/16.
My family, friends & colleagues (past/present) would describe me as:
• Conscientious – wishing to do one’s work or duty well and thoroughly
• Diligent – having or showing care and conscientiousness in one’s work or duties
• Efficient – working in a well-organized and competent way
• Hard-Working – tending to work with energy and commitment
• Sedulous – showing dedication

WORK EXPERIENCE

Professional Driver (Reservist)
The Royal Air Force – Northallerton
March 2016 to Present
I am currently undertaking a selection of Basic Driver Training Courses; these courses comprise of Large Goods Vehicle (LGV) Category C + E truck and trailer combinations (drawbar/articulated) I am also progressing with the military ‘White Fleet’ package and General Service (GS) Vehicle Module 1 & 2 driver packages including driving off road, learning convoy procedures and the military art of camouflage and concealment for vehicle activities.
I am in possession of a full ADR license with tanks (Vocational Training Certificate for the carriage of Dangerous Goods by Road) administered by the Scottish Qualifications Authority (SQA).
These training courses will give me an advanced understanding of my role as a driver, which include transport procedures and regulations, vehicle loading and the handling of passengers and cargo.

Settlements Advisor
Baines and Ernst – Manchester Central
September 2014 to March 2016
If a customer had the finances available to clear all/part of their personal debt in one lump sum payment, then I had the ability to negotiate directly with one of the 3,500 plus creditors around the country to get the best possible reduction/discount on behalf of our customer’s.
Key Responsibilities:
• The opportunity to establish trust and build a relationship with customer’s who were in need of advice and support because they had problems with their levels of debt.
• Quickly built rapport with each customer before taking them through a detailed fact find to ascertain the extent and the context of their financial problems.
• Upon fully understanding a customer’s situation and confirming funds are fully compliant within money laundering regulations etc. I was able to recommend the most suitable solution for them and demonstrate the benefits it gave them over the short, medium or long term.
• It was my job to get our customer’s the best possible reduction/discount/settlement deal.

Field Sales/Driver (up to 3.5 tonne)
Abacus Access Ltd – Hebden Bridge
May 2009 to September 2014
I was responsible for deliveries, driving & supporting the field sales team. This was a challenging, fast paced & demanding role in all types of weather, but an exciting environment where I was able to champion cross-functional working & deliver a wide range of items to individuals/businesses.
Key Responsibilities:
• Drive positive change in customer experience through ongoing sales support, translating this into tactical and strategic deliveries throughout the country.
• Review customer experiences critically using key customer insight (surveys) to ensure the team were meeting and where appropriate exceeding customer expectations.
• Collecting goods from a depot, warehouse or pick-up point.
• Loading the vehicle in order that matched our deliveries.
• Route planning to ensure all deliveries were made on time.
• Recording mileage and the fuel purchased.
• Updated delivery records, often using a hand-held computer.

ADDITIONAL INFORMATION

(Skills)
September 2001 – Present Day
• Excellent communication & listening
• Presentation (appearance, written & verbal)
• The ability to explain complex information clearly & simply
• Exceptional customer service
• Ambitious & target driven
• Honest & trustworthy attitude
• Enthusiastic & self-motivated
• B2B/B2C sales & account management
• Mathematical/computer & telephony
• Peripheral awareness/eye coordination/perception of depth & focusing ability
• Excellent practical driving & road safety awareness
• Experienced driver over 3,500 kg (Cat A/AM/B/B1/C/C1/D/D1/F/K/P/Q) 18 years (0 points)
• Provisional entitlement (Cat A1/A2/BE/CE/C1E/DE/D1E/G/H)
• Leadership Skills (level 4)
• First Aid (advanced basic)

September 1996 – July 2001
Parrswood High School – East Didsbury
GCSE:
• Mathematics (C)
• English Language (B)
• English Literature (B)
• Science Double Award (C)
• Science Double Award (C)
• Business Studies (B)
• Geography (A)
• Physical Education (A*)
• Spanish (D)