Maxwell Hafford
Depot Manager – GBA Services
North Hykeham
mjh1000@hotmail.co.uk
07399 603652

WORK EXPERIENCE

Depot Manager
GBA Services – Scunthorpe
December 2017 to Present
• Solely responsible for the P&L and revenue for the site in Scunthorpe
• Manage the Lincolnshire branch of XDP multi drop parcel network with an average of 400 deliveries and collections per day
• Responsible for all aspects of H&S management, driver management and training
• Managing all customer expectations and conforming to individual SLA’s as agreed
• Regular meetings with all customers for performance reviews and new business proposals
• Running all vehicles, 44t, 18t, 7.5t and 3.5t with varied loads from single drop 26 pallets to 40+ multi drop routes.
• Manage a large subcontract network, agreeing rates and SLA’s
• Customer engagement with regular performance meetings
• Responsible for all appraisals, investigation and disciplinary management

Transport Manager
Greencore Food to Go
January 2016 to December 2017
• Directly responsible for 55 vehicles and Operators Licence
• 8 direct reports with 80 indirect
• Restructured and recruited the Transport team in line with company growth and succession planning
• 800 direct to store deliveries each day and a multi-site 24/7 trunking operation.
• Driver training and behavioural monitoring
• Performance management for all aspect of driver behaviour using Telematics and Tacho management systems
• Developed Driver and Supervisor KPI’s leading to improvements in operational performance
• Involved in the Group Stabilization Team driving improvement projects for the multi-site Food to Go Division
• Introduced a driver infringement management system in line with the Enforcement Sanction Policy
• Created the ‘Model’ Transport department for the division

Transport Manager
Creed Food Service
March 2015 to January 2016
• Named Transport Manager on Operators Licence
• Management of 30 vehicles and 44 Reports consisting of drivers and operational staff
• Full P&L and forecasting responsibility
• Weekly financial and KPI reporting to the leadership team
• Regular presentations to Operations Management team
• Process and policy introduction for a multi-site operation
• Introduced and managed the implementation of a robust driver infringement process leading to reduced infringements and 48 hour working time average maintained.
• Reduced driver errors from 3% of invoices to 0.8%.
• Improved driver engagement by delivering tool box talks and introducing monthly drivers meetings
• Health & Safety representative for the site
• Risk assessments and policy planning
• Vehicle selection, design and contract negotiation
• Telematics management and report analysis
• 1 to 1’s and appraisals

Temp Contact
Pilgrim Food Service
September 2014 to February 2015
Transport Consultant
• Employed to change, lead and coach the Transport Department
• Management of 43 dual temperature vehicles, 52 drivers and 2 supervisors
• Implementing new strategies to improve operational performance
• Restructure the Transport department and lead the team through the change
• Improved the communication structure with both internal and external customers

Distribution Manager
Staples Disposables Ltd
April 2013 to April 2014
* Overall Operational management of the Transport and Warehousing function
* P&L control and budget forecasting
* Named Transport Manager on Operators License
* Full Health and Safety responsibility for drivers, vehicles and 87,000 square foot warehouse
* Fleet procurement for all HGV, forklift and MEWP
* Managing a team of 40 personnel
* Liaising with all departments to ensure customer service levels are met and exceeded where possible

Transport Manager
Paragon Laundry Ltd
April 2012 to April 2013
* Fleet management of 16 vehicles, 22 drivers and 2 supervisors
* 100 deliveries and collections each day

Transport Manager / Distribution Planner
Noble Foods Ltd
2007 to April 2012
* Fleet management of 34 vehicles, 35 trailers, 75 drivers and 6 office staff
* Named Transport Manager on operator’s licence
* Responsible for the collection of raw material from over 150 farms and delivering to RDC’s nationwide in a 24/7 operation

LGV Driver
Corby Chilled Distribution
2005 to 2007

Mechanical Transport Driver – Rank – Senior Aircraftsman
Royal Air Force
2000 to 2005
• Served in various locations both in the UK and overseas
• Responsible for training new recruits on correct loading and restraint procedures using ropes, straps etc.
• Refuelling of aircraft both large and small

Key Achievements

* Awarded the Lord Lieutenant of Buckinghamshire trophy for Best Recruit in All Aspects of Training on completion of basic training for the Royal Air Force
* Nominated as Best Recruit by my pears on completion of basic training for the Royal Air Force
* Chosen as one of eight members of 1800 employees to attend the Next Generation Program at Noble Foods
* Project managed the design and implementation of a bespoke planning system at Noble Foods
* Developed the Model site for Greencore Food to Go
* Received 2 awards at Greencore for Innovation
* Delivered Industry leading KPI’s at Creed Foodservice