Bradley Merchant
HGV driver
Tilbury RM18
bradley_merchant@live.co.uk
07773052057

WORK EXPERIENCE

Class 1/2
agency work – Essex
May 2017 to Present
• Safe driving of vehicle
• Carrying out daily vehicle safety checks
• Safely loading and securing stock prior to transportation
• Adhering to driving regulations

HGV 2 Driver
Canute Group – Essex
October 2016 to April 2017
• Safely driving a class 2 vehicle
• Carrying out daily vehicle safety checks
• Safely loading and securing stock prior to transportation
• Adhering to driving regulations

Class 2 Agency Driver
Essex
August 2016 to September 2016
• Safely driving a class 2 vehicle
• Carrying out daily vehicle safety checks
• Safely loading and securing stock prior to transportation
• Adhering to driving regulations

Parts delivery driver
Trust First Parts
March 2016 to July 2016
• Ensuring the safe delivery and return of vehicle parts
• Collection and paying in of money
• Maintenance of van and carrying out daily vehicle safety checks
• Organising stock prior to distribution
• Maintaining contact with supervisors in regards to traffic and road diversions

Collections Consultant
Swift – Brentwood
January 2016 to February 2016
• Follow OFT /FCA debt collection guidelines
• Calling customers to discuss accounts in arrears
• Recover assets and or monies
• Manage debt by setting up payment plans or rewriting contracts
• Maintaining professional relationships at all times
• Maintain record of customer contact

Bus Driver
First Buses – Basildon
September 2014 to December 2015
• Driving legally and safely
• Checking transport passes
• Monitoring vehicle parts
• Dealing with any anti-social behaviour on the bus
• To report all safety, security, driving and customer service incidents to the line manager as soon as possible
• To report all incidents on the road, likely to affect bus services, to the traffic office as soon as it is safe to do so. Examples would be road closures, accidents, emergencies and highway repairs
• To ensure all cash is accurately paid into the appropriate location and in accordance with the Company procedures
• To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers and colleagues. This must include attendance at safety briefings and training as required.

Visiting / Calling customers to discuss accounts in arrears
Resolve Call – Glasgow
June 2014 to August 2014
• Recover assets and or monies
• Manage debt by setting up payment plans or rewriting contracts
• Follow OFT /FCA debt collection guidelines
• Working to set targets

Visiting / Calling customers to discuss accounts in arrears
Caversham Finance Ltd – Watford
February 2012 to March 2014
• Recover assets and or monies
• Manage debt by setting up payment plans or rewriting contracts
• Establishing strong relationships with stores and providing them with support
• Follow OFT /FCA debt collection guidelines
• Audit and inventory
• Maintain record of customer contact
• Working to targets
• Maintaining professional relationships at all times

EDUCATION

BTECH in Music Technology
South East Essex College – Southend
2008 to 2010