Colin Malpass
59 Dales Green
Mow Cop
Stoke-On-Trent
ST7 4RH
01782 701498
07982915290
cmalpassuk@aol.com

Experience Overview:
•A customer focussed and results driven individual with extensive and broad ranging experience contributing to and delivering strategic logistics plans
•Experience managing substantial and complex national operations across multi channel logistics, strategic network planning, multi £m financial accountability including budget setting and P&L
•Entrepreneurial operator with knowledge of how Logistics impacts other areas of a business
•Proven experience coaching, mentoring and developing operational teams to deliver outstanding customer service, performance and cost reductions
•Excellent communicator across all levels and functions of the business which naturally builds and maintains long standing relationships and raises the profile of the department across a wide
audience
•Proven procurement experience selecting appropriate vehicle types, lease term and R&M packages and managing contractually to ensure compliance
•An intuitive ability to understand and simplify all operational processes, identify improvement opportunities and develop a strategy which translates to business plans

Vocational Qualifications:
NEBOSH Diploma
National & International CPC

Employment:

April 2017 – Present
Knowles Transport
Wisbech
Interim Transport Operations Director
I was recruited to support the implementation of 2 significant contract wins and had accountability for the team from Transport Operations, Dispatch, Customer Services and associated admin. Fleet
size 100 vehicles and 180 people. Revenue of £13m and a budgeted spend of £11.5m

Achievements
•Implemented relevant KPI’s to drive productivity improvements.
•Restructured the Transport Operations team (Operations, planning, customer service and associated admin) to support the new business wins. oIdentified optimal operational resource required and
led the recruitment process.
•Managed the operational customer relationship through the implementation to steady state.

April 2016 – March 2017
JB Global (Oak Furniture Land)
Swindon
National Distribution General Manager
JB Global is the largest importer and distributor of solid oak furniture and sofas in the UK through the Oak Furniture Land and Sofa Store brands.
I was recruited by the Ops Director with a clear brief of devising and implementing operational and commercial controls to stabilise and support the management team which has experienced
phenomenal growth since 2006. Turnover is currently circa £350m with distribution of up to 16,000 weekly deliveries through a base network of 140 2 man home delivery vehicles (rising to 225 in
peak) operating from 14 radial hubs from Exeter to Inverness, supported by 37 trunk vehicles from 2 DC’s in Swindon and St Helens. Responsible for setting and managing the consolidated
distribution budget of £23m and 320 heads.

Achievements
•Led the network review project for out base locations
•Worked collaboratively with the CS Manager to implement escalation process for all delivery performance issues.
•Project Managed the peak trading period from goods inbound through to final mile delivery
•Carried out 1-1 reviews with immediate reports to identify individual and team strengths and level of support required
oDevised individual improvement plans
•Improved OTIF performance from 96% to 99% through a process for replenishment of short picked items overnight to hubs
•Working in conjunction with the sales and CS leads I identified and implemented operational capacity limits to smooth weekly volume from sales forecast/ confirmed order book
•Devised and implemented a monthly Compliance Board Pack detailing:
oOverall score for each licence, MOT pass rates, PG9’s, roadside encounters service plan adherence
•Led the fleet renewal project
o£150k reduction in lease costs
oReduced end of life return costs on outgoing fleet by £250,000
•Planning review delivered:
oReduced agency use as a result of implementing flexible staff working arrangements
▪£750k
oReduced spend on contractors of £500k (annualised) by utilising latent capacity in core trunking fleet
oReduction of 5% in radial warehouse headcount through activity analysis
oImproved vehicle fill by 10%
oReduced miles run by 7%
oReduced fleet size by:
▪6 tractor units, 12 trailers and 32 home delivery vehicles

Feb 2014 – April 2016
EVO Group
Lutterworth
National Distribution General Manager
EVO are the industry leading B2B supplier of office based products in the UK with a turnover of circa £650m through wholesale and retail brands including VOW, Accord, Yes 2, Banner and
incorporating the Truline final mile delivery network.
Own fleet comprises 350 vehicles ranging in size from 3.5t panel vans to artics making 9000 next day deliveries to wholesalers and retail customers through 4 Primary Distribution Centres and
120,000 sq ft of cross dock warehousing at 11 strategically located out-bases. An additional 7000 daily deliveries are completed via a partner parcel carrier. Accountability for setting and
delivering a distribution budget in excess of £33m.

Achievements
•Led the project to insource transport from a 3PL contractor
o£1.1m cost reduction achieved through route analysis and waste elimination
▪Reduced delivery mileage by 500,000 kms annually
oImproved OTIF performance from 98% to 99.1% through identification of issues at early stage and resolving through specific individuals/teams
oReduced indirect headcount by 40%
•Part of the senior integration team for the acquisition of Office to Office/Truline
oAnalysed the 2 networks and DC footprint and made recommendations to the board regarding synergies and cost reduction potential available
oReduced operational footprint by 10 sites (25 to 15)
▪circa £2m saved from central property budget
▪1 DC and 9 out base locations reduced
oRe-negotiated a 3 year deal with the incumbent parcel carrier without increase and improved service offering

March 2010-Feb 2014,
Howden’s Joinery
Howden Yorkshire
National Transport Manager.
Howdens are the UK’s leading supplier of kitchen and joinery products with a turnover of £700m and they service the trade through a network of outlets and I was recruited to support the growth
agenda. Accountability for both in house and 3PL transport operations, transport planning and customer service team. Fleet size was circa 100 vehicles and 215 drivers and associated staff and had
budget responsibility of £21m

Achievements
•Reduction in 2012 spend on 3pl provider of £250,000 annually by identifying and negotiating out anomalies in open book charging mechanism
•Improved the planning process through volume and delivery route analysis and re-organising the planning team activities
oAchieved a reduction of £650,000 in contractor spend
oReduced overall delivery Km’s by 14,000 per month (2.1%)
•Created and managed a CI team across planning and operations with a focus on waste and customer service
o£250k reduction in agency spend
oImproved delivery performance from 99.1% to 99.3% in 2013
oReduced fleet from 101 to 92 tractor units during 2011
•Managed a complex fleet renewal programme across multiple suppliers to deliver the following benefits:
o11% reduction in overall spend
oImproved flexibility
▪20% of all fleet on spot hire terms while maintaining contract rates

Jan 2009-March 2010.
Tree of Life (A Royal Wessanen company)
Newcastle under Lyme, Staffordshire
National Logistics Manager (FTC)
Tree of Life are the UK’s leading organic wholesaler to the independent retail sector and operate a next day delivery service.
Reporting to the Operations Director I was recruited to lead the restructuring of the transport department across 4 sites. I had responsibility for 3 direct reports, 32 drivers and 8 despatch
staff. Turnover was £50m and I had responsibility for a budget of £3.5m.

Achievements
•Reduction in fleet, fuel and agency labour as a result of route analysis (£232k)
o£72k vehicles, £60k driver labour, £100k fuel
o£100k warehouse agency labour reduction
•Implemented suite of KPI’s to monitor financial and operational improvements across warehousing and transport
•Implemented SOP “manuals” across all departments (Transport and Warehouse)
•Identified potential £40k exposure on vehicle termination charges and negotiated to zero
•Identified high cost low revenue delivery points and negotiated alternative service utilising DHL as delivery partner
•Delivered backhaul opportunities totalling £200k
•Reduced stock holding by £1m by utilising delivery fleet to collect lower volumes more frequently from suppliers (ties in with backhaul opportunity)

Sept 2006-Jan 2009.
DHL Exel for Sainsbury’s
Stoke-on-Trent, Staffordshire.
Site Transport Operations Manager
This was a customer owned RDC delivering 1.2m cases of ambient goods directly to stores each week and supporting other RDC’s in England, NI and Scotland. A flagship automated FMCG operation with
1200 colleagues operating 24/7.
Reporting to the General Manager I had direct responsibility for the management of 15 Team Managers, 5 planners, Compliance Manager and 190 drivers.

Achievements
•Identified and implemented changes to the shift patterns of drivers which led to a reduction in agency and contractor spend. (£250k annualised)
•Identified alternative solution for Scottish trunking.
•Cost reduction for Irish traffic achieved by utilising alternative contractor. (£175k)

April 1996-Sept 2006
DHL Exel for Corus
Scunthorpe, Lincolnshire.
National Contracts Manager
Corus (formerly British Steel) are a major engineering manufacturer in the UK delivering to end users around the world. This contract had a budget of £12.2m and was based at 6 customer owned
sites. The operation comprised the primary distribution hub and 3 RDC’s delivering product to end users and export terminals on a day 1 for day 3 service with 7 staff, a fleet of 45 vehicles, 35
trailers, 62 drivers, and a large sub-contract haulier base.

Achievements
•Trading position taken from a 1.6% loss in 2001 to a 5% profit in 2004.
•Identified and negotiated gain share initiative with customer including moving the contract from closed to open book.
•Identified an opportunity to fill empty containers returning to the far east for certain product ranges.
•Played a pivotal role in identifying and delivering customer cost savings of 10% by process mapping of order/delivery processes.
•Implemented backhaul process to deliver an additional £1m vehicle revenue

March 1990- April 1996
Exel for NISA Today’s
Stoke on Trent, Staffordshire.
Operations Manager.
Chilled food warehousing and national distribution service to member stores.

Operations Shift Manager
Recruited to manage a team.
•Managed a team of warehouse operatives and drivers to meet productivity targets.
•Identified and implemented cost reduction opportunities.
•Implemented asset management control document.
•Responsible for compilation and reporting of operational shift KPI’s.