Rashid Bashir
General Manager
Dewsbury
07926415328

A capable, results oriented general manager with experience of leading high-performance team and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times, nurture and grow business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. Able to make quick and effective decisions ensuring cost, compliance, processes and people are maintained and improved. Holds a CPC road haulage qualification.

WORK EXPERIENCE

General Manager
Breezemount Services ltd
2018-01 – 2018-04
Overall accountability for the site’s performance over a 7-day a week operation, including all aspects of warehousing and transport. Establishing and maintaining effective relations with the customer to ensure their expectations are met or exceeded. Directly reporting and working closely with Head of operations to deliver and execute operational objectives. Working with central planning, fleet and operations manager to identify and drive efficiencies, ensuring achievement of agreed KPis. Key objectives of the role were reducing costs to maximize profitability, managing resources and people effectively, whilst consistently analyzing the current processes and procedures and pushing for continuous improvements. Ensured Utilization of core fleet is optimized in line with business requirements. Managed customer perception through service level meetings, addressing service levels and communicating service failures effectively and implementing actions to eliminate recurring issues

Operations Manager
Breezemount Services ltd
2017-02 – 2018-01
Reporting to the General Manager responsible for managing all transport related challenges and ensuring that fully complaint with all relevant legislation as set out by the DVSA, whilst at all times ensuring high standard of customer service was applied to both client and customer. At the same time ensuring drivers met the required productivity levels and comply with all company policies and procedures and service delivery standards.
Main Duties and Responsibilities
• Manage productivity and performance a team of 87 staff including Drivers, porters, admin, deputy manager and supervisors
• Day to day management of personnel including: staffing levels (inc. recruitment agency staff) allocation of duties, holidays, communication briefings, discipline and grievance issues.
• Ensure tachograph compliance via smart analysis – Weekly infringement reports
• Conduct regular auditing to ensure full compliance with vehicle management/servicing schedules
• Establish effective relationships with external suppliers
• Ensure all vehicles are operated correctly and safely and maintained as set out in service schedules. A fleet of 21 vehicles including 7.5t, class 2 and 3.5t vehicles.
• Monitor and enforce compliance with the company’s Health and safety policy
• Overseeing the dispatch / planning function to improve driver productivity and exceed customer expectations.
• Dealt with payroll information before sending to finance department
• Liaised with HR and on HR issues including new starters, training, recruitment. Dealt with disciplinary hearings up to and including dismissals.
• Strategically plan and manage logistics, warehouse
• Run the transport department within agreed budget
• Collect data from in cab cameras and use to coach drivers to become more safe and efficient
• Ensure daily vehicle check completed and any remedial work carried out
• Meet costs, productivity, accuracy and timeliness targets

Deputy Operations Manager
Breezemount Services ltd
2015-03 – 2017-02
Assists the Operations Manager and deputies in their absence, with the site’s performance including all aspects of warehousing and transport, ensuring that customer services levels are met or exceeded. The role involved developing & leading all site colleagues in consistently delivering excellent customer service

Transport Supervisor
2014-02 – 2015-03
Coordinate and supervise the daily activities of the home delivery operation, supporting the Operations Manager in delivering the highest standard of safety, quality and service.

Moran Logistics Transport Supervisor
2013 – 2014-02
Responsible for all on site aspects of the logistics and customer delivery operations, reporting direct to the operations manager. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
• Organizing drivers daily work schedules and holiday rotas
• Liaising with Customer Services and Central Planning Team
• Working with Excel, Word, and Transport software
• Promoting and insuring that Legal Compliance is maintained
• Ensured that all drivers work to established driving time directives.
• Ensure service levels are maintained
• Working with KPI’s
• Responsibility to ensure timed delivery of HGV Class 1 vehicles over national contract.
• Handled all incoming and outgoing correspondence with client

Warehouse Team Leader
Breezemount UK Ltd – Leeds
2011-09 – 2013-12
The role involves transportation, stock control; warehousing and to ensure structures are in place to monitor flow of goods and materials. The core activity is to organize the storage and distribution of goods, which involve using bespoke IT systems.

Driver
Breezemount UK Ltd – Leeds
2009-07 – 2011-08
In addition to general driver duties frequently provide support to senior managers, on various new contracts nationwide. Actively was involved establishing daily practices and setting up the operations. Provide training and support to the new staff on online bespoke booking system. Competent and reliable to be left alone to coordinate and ensure tasks completed. Productively supported senior management implement operations in Leeds, Warrington, Coventry, Milton Keynes, Nottingham, Edmonton (London), Thurrock hub and Manchester IKEA stores.

General Manager
(Home Delivery Department) – Breezemount Transport Ltd
2007-08 – 2008-08

Sales Administrator
The Flatpack UK Ltd
2006-08 – 2007-08

Sales Administrator
Holmsley Carriers Ltd
2004-06 – 2006-08
Same duties as above operating under different business environments

Sales Administrator
Excel Logistics
2001-06 – 2004-05

EDUCATION

Bsc in Business Information Technology
Bradford College
2005

HND in software Engineering
Huddersfield New College
2003

International CPC Transport Management (Road Haulage)
2016-06