CURRICULUM VITAE – MIKE CONROY

Mike Conroy
65 Lowlands Close
Northampton
NN3 5EX

01604 410619
Email: mike.conroy1@outlook.com
Mobile 07510 250899

Employment History

2010 – 2018 Bournemouth Transport (Yellow Buses) RATP Dev UK Operations Manager; additionally, 2016-2018, Interim Head of Network Development
Transport Manager and named CPC holder on O licence.
Responsible for all aspects of operations involving 370 drivers, supervisors and support staff on National Express, private, schools and local authority contracts and highly competitive local bus services. National Express “Gold” operator; Top local authority area score in 2017 Transport Focus Passenger Survey; third-best operator score. Involved with Trade Union(s) negotiations, local authority, regulatory and stakeholder liaison, and pioneering front-line staff development initiative. Department also responsible for recruitment, training and customer service.

1999 – 2010 Arriva the Shires Ltd, Luton
1999 Operations Manager Watford Depot
Responsible for over 250 bus drivers, supervisors and support staff operating TfL contract bus routes as well as commercial and tendered local bus services.
2006 Depot Manager Aylesbury
Business operated network of tendered and commercial local bus services. Involved with number of developer – funded local bus service improvement projects.
2008 Depot Manager Milton Keynes
Business operated network of tendered and commercial local bus services in expanding city. Instigated National Express contract business including outstations at Derby and Leicester.

1995 – 1999 Thames Transit Ltd, Oxford
Operations Manager
Business operated network of highly competitive local bus and inter-city coach services. First bus company to achieve ISO 9000; awarded Investors in People

1992 – 1995 Kentish Bus and Coach Co Ltd, Gravesend
1992 – 1994 Manager, Team 19, Battersea Set up and ran award-winning first TfL contracted crew-operation bus route.
1994 – 1995 Assistant Operations Manager, head office.
Responsible for operations at seven Kent and London depots; from 1995 covered for Operations Manager.

1987 – 1992 Milton Keynes City Bus Ltd
1987 – 1988 Traffic Manager
1988 – 1992 Operations Director.
Part of senior management team involved in company buyout from NBC upon privatisation. Also director of subsidiary and holding companies.

1977 – 1992 National Bus Company Ltd, London
1977 – 1979 NBC Senior Management Training Scheme, based at West Riding Automobile Co Ltd, Wakefield.
1979 – 1981 Northern General Transport Co Ltd. Assistant to Area Traffic Superintendent (North) Percy Main, Tyne & Wear.
1981 – 1983 Southern Vectis Omnibus Co Ltd. Operating Superintendent, Newport IOW
1983 – 1987 Midland Red South Ltd.
Depot Manager, Leamington Spa

Pre 1977: Various part time and seasonal jobs in retail and hospitality industry.

Education: St Aidan’s Grammar School Sunderland 1967 – 1974
Victoria University of Manchester 1974 – 1977

Qualifications: Transport Manager CPC International
BSc Honours Degree, 1977 Victoria University of Manchester
Chartered Institute of Transport examinations passed 1978.
1 S level, 3 A levels, 12 O Levels.
Clean Car Driving licence.
Digital Tachograph card.

Additional in-company training courses: CPC Compliance (including EEC Drivers Hours and tachographs), Health and Safety (including Risk Management, IOSH and Corporate Manslaughter), employment law, customer service, European Quality Assurance standard, and staff motivation.

Date of Birth 6.5.1956 Sunderland

Married; 2 sons.