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JPMorgan Chase & Co.
- London
- JPMorgan Chase & Co. - London
As an Executive Assistant (EA) within the Corporate & Investment Bank (CIB), you will predominantly perform diverse administrative duties requiring confidentiality, a strong work ethic and common sense approach. Support requirements will vary from day to day dependant on the business covered and all applicants should have a solid EA background and skill set with a strong degree of flexibility given the demanding nature of this role. Individual support for two senior members of the Global CIB Events management team and general support for the EMEA CIB Events team.
Core Responsibilities:
Advanced, proactive diary management, facilitating swift set-up of client meetings
Complex, high volume email management (where applicable)
Client facing position, internal and external client handling
Gate keeping both in person and over the phone
Shared phone coverage for a busy group, involving significant interaction with clients and senior members of the firm.
Meeting, conference calls, telepresence set up – internally and externally
Finalise complex travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics following a Corporate Policy. Manage a multitude of frequent changes at short notice and prepare travel itineraries
Management of expense processing through Oracle, reimbursement, personal amounts owing and account reconciliations
System functionality expert – utilise internal systems, complete accurate data entry into internal management information systems and responsible for accurate collation of information to senior management.
Become integral part of business, understand group priorities and expectations
General administration duties (Room bookings, filing, photocopying, faxing)
Partnership with assistants across the CIB group to provide coverage for absence where necessary.Knowledge, skills and experience required:
Professional client handling and relationship building with all client, Bankers and cover groups
Full competency in diary management, can apply good judgment and has an understanding of competing priorities
Strong, executive communication style
Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time
Can demonstrate pro-activity and ownership within a role
Strong technical capabilities
Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately
Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.
Exhibits a positive, common sense, constructive attitude to drive schedules and help manage time effectively
Is flexible, willing and open to change
Can follow up without prompting and keep one step ahead of arrangement and requirements, displays good use of initiative and follow through to completion
Has a high level of attention to detail and delivers high quality results
Has an understanding of the culture of Investment Banking and the Corporate Bank
Is a team player who can build networks and work in partnership
Solution orientated
Is driven and can manage expectations through communicating proactively and often across different hierarchies
Can quickly grasp the political landscape and key people within the organization
Has potential to act as a role model to their peers e.g. lead by example.About J.P. Morgan’s Corporate & Investment Bank:
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com.
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.