MICHAEL OWEN

ADDRESS
123A FIELD END ROAD, PINNER, HA5 1QH 07956906097
An honest and reliable person with 10 years of retail experience and 4 years of aviation experience who show commitment and enthusiasm at all times. I thrive in a team atmosphere and could manage staff with disabilities supporting and leading them. I also work well under pressure and appreciate that targets are paramount in this financial climate.

Key Skills

Quick learner, always keen to learn new skills.
Good Organisation with attention to detail.
Punctuality and time keeping as shown whilst volunteering.
Self-motivation and ability to take the initiative.
Communicational skills.
Problem solving skills.
Numeracy skills.
Strong customer service skills (developed through customer service skills)
Driving Various of Airside Vehicle’s (Hi Lift / Water and waste bowsers) De-Icing rigs
Aircraft De-Icing /Aircraft Exterior washing.
Flight Deck Cleaning Tech.
Cabin Presentation / Carpet replacement/ Soft Furnishing/
Full Clean UK driving Licence.
Team Leading
Aircraft Maintenance paperwork

Employment History

AERO TECHNICS / TRENCHARD AVIATION
Soft Furnishing Team Leader. Jan 2020- July 2020

Leading a team of 8 in the department with daily aircraft seat cover changes from full set changes to part.
Removal of aircraft curtains and crew bunk covers replaced with clean fresh ones.
Ensuring that all completed daily and work orders tasks was signed off with the correct

paperwork to the leading engineer.
Communication with our partner company ensuring that all old covers were logged for dry

cleaning.
Staff were aware of their daily work tasks during briefing’s
Staff Training and also holidays were completed.
Covering Supervisor when absent.
Stock ordering from parent company as well as the Hanger Stores.
Liaising with the Manager in term with work progress
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Hi Lift Driver.
July 2019 – Jan 2020
Ramp Agent
Oct 2017- May 2018
MENZIES AVIATION London Heathrow Airport.
Driving the 15t Hi Lift truck onto the Aircraft and onto the aircraft door.
Fully Aircraft door trained on many Aircraft.
Taking cleaning equipment on and off flights.
Emptying Gally bins
Water and Lavatory bowsers (meeting flights and servicing the aircraft).
Using schedules to ensuring flights are serviced before departure.

AIRLINE SERVICES/ MENZIES AVIATION. London Stansted Airport.

Operations Assistant. Sep 2018 – July 2019
Aircraft De-Icing.
Aircraft Cabin Presentation (removal of old carpet and fitting new carpets to CAA compliance
Aircraft Exterior Washing and Dry Polishing.
Flight Deck Cleaning.
Tech Cleaning from wheel bay’s.
Push Back Headset Communications.
Baggage Loading of Offloading
Marshalling and 360 visual Inspection of Aircraft.
Installing Aircraft steps and Belt Loaders onto Parked Aircraft
Collecting baggage with Charlotts
London Luton Airport.
PARTNER, JOHN LEWIS/ WAITROSE, BEDFORD

(July 2012– April 2017

Achievements and responsibilities:
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Branch Key Holder to close Branch up during the night time ensuring security policy adhered by.
Stock Replenishment is worked effectively and by company guidelines
Deliveries taking in our daily deliveries ensuring the right cages go to the correct fridges.
Helped with new partner training and developing their skills.
Leading our night team.
Managing workloads under pressure.

Education

JOHN BUNYAN UPPER SCHOOL

(JULY 1992)

GCSE:
General Studies – B
English – C
Mathematics – C
Geography-C
French-D
Science D

EDI
NVQ LEVEL 3 RETAIL MANAGEMENT

( 2011)

AIRCRAFT DE-ICING THEORY TC1. AIRCRAFT CARPET FITTING TC11. AIRCRAFT EXTERNAL WASHING TC33. HI LIFT OPERATIONS.

DE-ICING RIG AND MEWP OPERATIONS. WATER AND LAVATORY SERVICES.

Hobbies & Interests

I’m a very charitable minded person who has been currently involved with supporting various of charities including Mind and Sports Traider with volunteering. previously Donated 100% of my current John Lewis bonus for the pass 3 years in which was mention in the company gazette. I also love my beloved Aston Villa play from time to time, I recently joined a church after meeting my partner now helping our pastor.

References are available on request.