HGV Breakdown and Service Advisor

Job details
Here’s how the job details align with your profile.
Pay
£30,489.38 a year
Job type
Full-time
Shift and schedule
Day shift

 

Location
Hinckley
 
Benefits
Pulled from the full job description
Free parking
Company pension
On-site parking
 
Full job description
Company Description
Contract: Permanent 11.5 hour shift per day
Salary: £30,489.38
Location: Hub 4 Workshop, Hinkley, Logix Road, Hinckley LE10 3BQ
Days of Work: 4 on 4 off days
Hours of Work: 07:00 – 19:00
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description
We are currently recruiting for an experienced and highly motivated HGV Breakdown and Service Advisor to join our highly skilled HGV Department.

Key Tasks/Areas of Responsibility

Ensuring the roadworthiness and effective maintenance of all Company operated HGVs that are maintained externally:

To ensure that externally maintained vehicles and trailers are kept in a fit and roadworthy condition in accordance with the relevant legislation.
Where any form of maintenance is contracted out, to ensure that contracts include all relevant requirements of operator licensing, that facilities are adequate, staff competent and that regular compliance audits are undertaken;
To ensure all agreed criteria and KPIs contained within the Service Level Agreement are adhered to. To manage external repairers to ensure VOR levels within the agreed parameters.
As required by the National HGV Maintenance Manager, to be responsible for aspects of the HGV External R&M P&L.
Managing the maintenance schedule and bookings for all externally maintained HGVs:

To ensure all planned maintenance occurs within the legal time limit (e.g. correct ISO week for Safety Inspections).
To liaise with maintenance contractors, manufacturers, hire companies and dealers, as might be appropriate and to make certain vehicles and trailers are subjected to regular safety inspections and serviced in accordance with manufacturer recommendations and manage the legal maintenance agreement and contractual SLA with those contractors.
Once bookings are confirmed, to ensure the relevant Operator (Transport Department or Depot) is made aware so they can facilitate the maintenance.
To check all maintenance documents (e.g. Inspection Sheets) and complete them to the standard required by the relevant legislation (e.g. GTMR).
To support a robust ‘Driver Reportable Defect’ process, reviewing all maintenance documents for defects that should have been identifiable by a driver and escalating to the relevant Operator.
To escalate appropriately when a vehicle is likely to become overdue for planned maintenance.
Provide administrative support to the wider HGV Department:

To complete administrative tasks as required by the Head of HGVs or National HGV Maintenance Manager including but not limited to: Ordering of fuel, transferring vehicles on and off Fleet, etc.
Administrative tasks within the department
Processing supplier invoices
Issuing PO’s to external repairers
Chasing external repairer workshops for updates on vehicles to reduce VOR time on vehicles
Quality check of paperwork from third party scheduled works
Raising roadworthy/VOR defects following network repairs
Uploading of scheduled work documents to inhouse datalive system IE MOT, Brake test, Tacho documents
Inputting mileage readings for compliance purposes
Inbound/Outbound call handling
Taking inbound/outbound calls from depots/drivers/customers to report faults with vehicles
Placing jobs with external repairers via phone or portal
Liaising with external repairers to ensure vehicles are repaired and communicating to the wider business where needed.

Qualifications
About You

As the successful candidate you will demonstrate that you have excellent Administration skills. DPD is a very fast paced business so the ability to manage your workload and time effectively is critical.

A high standard of computer literacy with a thorough knowledge of Google Suite / Microsoft Office programmes
Excellent communication skills and the ability to communicate effectively at all levels.
High attention to detail to produce accurate and quality work
Proactive and supportive team player.
Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability

Additional Information
About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Health Kiosks visiting every location
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers’ promises, then this is the job for you! Apply today.
 

BECOME AN OWNER-DRIVER AND WORK FOR YOURSELF! AVERAGE EARNINGS: £70,000 – £80,000 PER YEAR. AVAILABLE ANYWHERE IN THE UK.

CONTRACT HAULAGE WORK AVAILABLE ALL YEAR ROUND FOR OWNER-DRIVERS AND FLEET OWNERS WITH RIGID OR ARTICULATED VEHICLES.

Use our free guide to apply for an operator’s licence: https://transportforum.com/viewtopic.php?t=97

We are looking for owner-drivers, fleet owners, and HGV drivers (Class 1 or 2) based anywhere in the UK and interested in taking the next step up and becoming owner-operators and transport company owners. To get started and apply for an Operator’s Licence, you need to have £8,000 which is a requirement of the UK and EU transport regulations (you won’t spend it). We can help you with the rest of the process.

BENEFITS OF BECOMING AN OWNER-OPERATOR:
– Higher earnings even with one vehicle (double in some cases for the same work)
– Be your own boss and grow your fleet
– If you are tired of driving, hire others to drive for you
– Build and sell your business later and retire

WE OFFER:
– Contract haulage work all year round for rigids and artics with your trailer or ours
– FREE assistance with your Operator’s Licence application (if you hire a TM)
– Insurance: HGV and PSV vehicles, cheapest on the market
– HGV parking and registered operating centres
– Transport manager (CPC holder) for your O-licence, no course or exam is necessary
– Trailers for hire or lease
– Financing to purchase your vehicles
– Compliance with regulations
– Unlimited consulting and office support while you are driving

HGV PARKING AVAILABLE ANYWHERE IN THE UK – FROM £50 PER WEEK.

LOANS AVAILABLE TO MEET THE FINANCIAL STANDING REQUIREMENTS OF YOUR OPERATOR’S LICENCE. EASY TO QUALIFY AND QUICK PROCESSING.

TRANSPORT MANAGER (CPC HOLDER) AVAILABLE FOR YOUR HGV OR PSV (HAULAGE OR PASSENGER) O-LICENCE ANYWHERE IN THE UK – FROM £350 PER MONTH.

Join our Facebook groups with over 50,000 members: “Transport Managers CPC UK” and “Professional Truck Drivers UK” to network and ask questions.

Step-by-step guide to applying for an O-licence: https://transportforum.com/viewtopic.php?t=97

Call Dmitry Nade on 07833 684449 (phone and WhatsApp) or email admin@transportforum.com
8am-11pm, 7 days a week including weekends and holidays.

TRANSPORT MANAGERS WANTED – CPC HOLDER – PSV, HGV – ALL of UK – EXTERNAL PART-TIME

WE PROVIDE TRANSPORT MANAGER SERVICES ANYWHERE IN THE UK.

If you have a national or international CPC for HGV or PSV (road haulage or passenger) obtained in the UK or any EU country, earn additional income working part-time locally as an external transport manager. Use our full support and advice for operator licence applications and maintenance. We cover all of the UK, so if you are based in a different area from where this ad is posted, you can still apply.

Use the 📍TM Map to find transport managers on a map in your area and contact them directly at TransportForum.com/map. You can also find the same map if you Google “TM Map”. If you are a transport manager, add yourself to the 📍TM Map for free at TransportForum.com/map and clients will be able to find you on the map and contact you directly without intermediaries.

TO APPLY, EMAIL YOUR CV OR JUST THE FOLLOWING 5 ANSWERS TO info@hirett.com
– Name
– Phone number
– City (not region) where you are based
– Is your CPC in road haulage (HGV) or passenger (PSV)?
– Is your CPC national or international?

GET £100 IF YOU REFER AN OPERATOR TO US: hirett.com/referrals

NEED A TRANSPORT MANAGER FOR YOUR O-LICENCE (ANYWHERE IN THE UK)?
Call Dmitry Nade on 07833 684449 (phone and WhatsApp) or email admin@transportforum.com
8am-11pm, 7 days a week including weekends and holidays.

Join our Facebook groups with over 46,000 members: “Transport Managers CPC UK” and “Professional Truck Drivers UK” to network and ask questions.

Join The Transport Forum for free – the largest transport and logistics association in the UK by far.

We have more members than all the other associations combined including the RHA and Logistics UK. It’s free and we have no membership fee. When you join, you will be able to network with other members and read our daily discussions about very useful transport topics. You can also ask any transport questions and get immediate answers. We have 2 Facebook groups, several WhatsApp groups, Reddit and a forum website. Join at the links below.

Facebook group 1
Transport Managers CPC UK
31,000 members
https://facebook.com/groups/cpc.tm

Facebook group 2
Professional Truck Drivers UK
21,000 members
https://facebook.com/groups/oo.drivers.uk

The Transport Forum website
47,000 members
https://TransportForum.com

WhatsApp groups

Transport Managers CPC UK
https://chat.whatsapp.com/KuDNXuW2VEk4bIEJ2kFMRE

Professional Truck Drivers UK
https://chat.whatsapp.com/K9071jCdzO69YbKmIekB1Y

Bus Coach Drivers Operators UK
https://chat.whatsapp.com/BXtSO5B8Y7V7XVoYu88CCa

Announcements
https://chat.whatsapp.com/Ll86DrymRMw87Uvhlk1Jmj

Reddit community
https://www.reddit.com/r/TransportForum

Call Dmitry Nade on 07833 684449 (phone and WhatsApp) or email admin@transportforum.com