ANGAD SINGH

PROFESSIONAL SUMMARY
Experienced professional with extensive regulatory compliance expertise, financial advisory services and skilled in conducting thorough and precise investigations in corporate environments and collaborating effectively with regulators.
CONTACT
Phone: +1 647-542-1905

Email: iangadcfc@gmail.com

LinkedIn: http://linkedin.com/in/iangadsingh
Work Status: T5 Youth Mobility Visa
Notice Period: 2 weeks (can start immediately)

WORK HISTORY
Senior Investigator, Ombudsman for Banking Services and Investments (OBSI), 02/2023 to Date

·       Review consumer and firm documentation to identify issues and develop investigation plans.

·       Conduct interviews with consumers, firm staff, and third parties.

·       Analyze information and request financial analysis from the Investment Analysis Team as needed.

·       Maintain regular contact with consumers and firms during investigations.

·       Draw well-reasoned conclusions based on thorough investigations, adhering to OBSI standards.

·       Communicate investigation details and conclusions to consumers and firms.

·       Facilitate and confirm settlements in writing.

·       If settlements are not reached, draft clear investigation reports and seek acceptance of compensation recommendations from both parties.

·       Communicate with regulators (CIRO, OSC, FCAC), conduct compliance reviews, and request necessary information for investigations.
SKILLS
Industry knowledge & experience

·     FCAC, AMF, OSC, and CIRO

·     Knowledge of FCA UK and MiFID II EU guidelines

·     Enhanced Due Diligence (EDD)

·     In-depth expertise in:

o   Investment and mutual fund industry

o   Fraud, scams and sanctions

o   Crypto assets

o   Financial crimes

·     AML and Anti-Bribery regulations

·     Three lines of defense (LOD)

·     SWIFT payment platform

·     Regulatory compliance and governance

·     Managing a team/People Manager experience

Project Management:

·     Team and time management

·     MS Office Suite (Excel, PowerPoint, Word, Outlook).

·     Multitasking

·    Data analysis, transaction monitoring, risk assessment, and management.

Manager, Compliance and Regulatory Complaints, Scotia Bank-08/2021 to 02/2023

·       Review and assess customer inquiries and complaints, determining when to respond immediately or gather information from relevant Scotiabank areas.

·       Identify high-risk cases, assess risks, and escalate to Senior Management and stakeholders as necessary.

·       Ensuring adherence to the governance and compliance requirements by identifying self-reportability to the Financial Consumer Agency of Canada (FCAC) and Autorité des Marches Financiers (AMF) and working with internal business partners to ensure that all relevant information and documents are available relative to all self-reportable FCAC cases.

·       Review due diligence reports to ensure they are presented in a well-structured, logical and objective manner to be able to provide effective support on Compliance and AML data  governance.

·       Review and ensure timely completion of the compliance reports for submission to the internal partners and regulatory authorities.

·       Policy review and making with the legal team to ensure adherence to compliance programs
EDUCATION
Financial Planning, Post Graduate Certificate, George Brown College

01/2015 to 08/2015

International Business Management, Post Graduate Certificate, George Brown College

05/2014 to 12/2014

Bachelor of Commerce (Honors), University of Delhi

07/2009 to 06/2012

CERTIFICATIONS
Certification in Investment Foundations – CFA Institute

Canadian Securities Course – CSI

Assistant Manager, Compliance, Reporting and Quality Assurance, Scotia Bank – 12/2020 to 08/2021
·       Manage cases referred by regulators such as the Financial Consumer Agency of Canada (FCAC), Autorite des Marches Financiers (AMF) and Office of the Privacy Commissioner to safeguard the Bank’s interest in an effective and professional manner.

·       Ensure investigations are completed appropriately using data-driven decision-making and collaborate with Scotiabank Group Officers for necessary information.

·       Analyze feedback and documentation, providing a professional response to the Manager, Compliance, Reporting & Quality Assurance.

·       Contribute to accurate regulatory complaint reporting to safeguard the Bank’s interests and ensure adherence to internal policies.

·       Ensure timely and accurate completion of management, regulatory, and ad hoc reports for internal partners and regulators.

·       Prepare weekly FCAC, AMF, and Sales Conduct reports for submission to FCAC and AMF.

LANGUAGES

English :

Proficient (C2)

Hindi :

Native

Punjabi :

Native

Urdu :

Upper intermediate

Financial Advisor, Scotia Bank – 05/2019 to 12/2020

·       Proactively identify customer needs by actively listening to their requests.

·       Educate customers with relevant insights and expert investment advice.

·       Strengthen relationships and form key alliances within the Wealth Department to uncover gaps and opportunities.

·       Develop comprehensive financial plans for customers using a holistic approach to help them achieve their goals.

·       Promote and adhere to bank policies, guidelines, and AML procedures.

·       Achieve over 100% performance year-to-date and quarter-to-date, ranking 6th in the district for revenue generation.

Financial advisor, TD Canada Trust – 07/2018 to 05/2019

Financial Services Representative, TD Canada Trust – 05/2017 to 07/2018

Customer Service Representative, TD Canada Trust – 02/2016 to 05/2017