Abdul Alam

Location: West Midlands

Mobile: 07799 543183

Email: a_alam@outlook.com

Profile

·       Full product development lifecycle experience including writing ballpark quotes, project proposals, developing, testing, and supporting software

·       Expertise in SIT, functional and regression testing of financial wealth management web applications

·       Strong customer service skills, gained from a blue-chip client facing background

·       Designing and manually executing test cases for front and back-office wealth management systems

·       Keen to gain experience in automated testing

·       Fitting in seamlessly with client teams

·       Expertise of supporting and developing in MUMPS, Caché ObjectScript, JSP, JavaScript, HTML and SQL languages

·       Business knowledge of Wealth management systems including KYC, dealing, banking, settlements, valuations, CGT, dividends and corporate actions

·       Customer solution software development and testing in an Agile/Scrum environment

Technical Skills

·    MUMPS (23+ years)                                                   ·    Unix, VAX/VMS, Windows

·    QUASAR (21+ years)                                                 ·    Java Server Pages

·    SQL                                                                             ·    HTML

·    rhymeSIGHT                                                               ·    Caché Objectscript, JavaScript

·    TestRail                                                                       ·    IBM Rationale Synergy

·    ISL IMiX (3+ years)                                                     ·    Atlassian JIRA

·    HP Quality Center ALM/QC                                        ·    Microsoft Office

·    JHC Figaro (5+ years)                                     ·    FIS Global Plus / UNITY / Wealth Portal

Training

·    ISTQB Certified Tester, Foundation Level                  ·    Introduction to Securities and Investment

·    Introduction to Unix                                                      ·    NVQ in Customer Service

·    Introduction to SQL                                                      ·    Quality Control

Key Achievements

·       Carried out functional, SIT and UAT testing for the migration project of JHC Figaro to FIS        systems. Onboarded clients such as Killik, Saunderson House, Mattioli Woods and Albert E Sharp

·       Test Lead for the Aberdeen Standard Wealth Hub project. Liaising with Business Analysts, Developers, business users and Focus Solutions to deliver the project on time

·       Devising and documenting a set of daily systems and integration monitoring checks. Used for daily system status reporting

·       Significantly reduced the number of outstanding defects during the migration project by holding daily triage testing calls with Saunderson House and proactively involving end users to complete UAT

·       Test Lead for the JHC Figaro decommissioning project. This involved data sampling testing to ensure all data was transferred to the read only application

Employment History

Test Analyst                                       FIS Platform Securities, Birmingham                 Jun 2017 – Present

·       Systems and integration testing using formal test cases and raising defects with development

·       Writing clear, concise and comprehensive test plans and test cases for complex financial systems

·       Functional and regression testing the JHC Figaro wealth management software

·       Liaising with developers and third parties to test the Wealth Hub software for Aberdeen Standard

·       Functional testing for the transformation project Global Plus, IMiX investment management platform

·       Unit testing, system testing support and user acceptance testing support for JHC Figaro

·       Raising software defects/enhancements, tracking and resolution using Atlassian Jira

·       Recording test results using the TestRail test case management tool

·       Transformation project testing of FIS Global Plus, UNITY, Wealth Portal and ISL IMiX systems

·       Test lead for Standard Life Wealth Hub project

·       Daily monitoring and status reporting of systems and integration status

·       Out of hours test support and smoke/sanity testing following production software upgrades

·       Preferred test analyst for the production disaster recovery exercise

Software Developer/                         Objectway Group, Birmingham                        Feb 2016 – Feb 2017

Test Engineer

·       Custom Solution software development of the rhymeSIGHT Investment Management System using MUMPS, Caché Objectscript, JSP, HTML, JavaScript and SQL. This was for clients such as Rathbones, Generali and Friends Provident

·       Software development in an Agile/Scrum project environment

·       Unit testing, system testing support and user acceptance testing support

·       Writing and executing test scripts for Quasar/rhymeSIGHT, including testing for the certified release

·       Developing and testing software using an Agile/Scrum approach

·       Writing SQL queries within Caché Objects to perform database lookups and searches

Test Analyst                                       Objectway Group, Birmingham                        Oct 2015 – Jan 2016

·       Designing and manually executing test cases for front and back office systems

·       Front end GUI testing and back end data testing

·       Executing and documenting test cases Using HP Quality Center ALM/QC software

·       Use of version control systems such as IBM Rationale Synergy and Git

·       Regression and project acceptance testing of software

·       Fault tracking and resolution using Atlassian JIRA

·       Liaising with end users and developers to ensure business requirements are met

·       Working with overseas development centre to test and resolve software defects

Senior Application                            Objectway Group, Birmingham                        Oct 1995 – Sep 2015

Support Analyst                    (formerly 3i Infotech, Rhyme Systems, Misys, ACT)

·       Dedicated support of the Quasar investment management application for NatWest and Coutts (RBS) Investment Banks using MUMPS. This included regular site visits to resolve business critical issues

·       Dedicated application support of Quasar and rhymeSIGHT for Jupiter Asset Management using MUMPS, Caché Objectscript (object-orientated language), JSP, Javascript and SQL

·       Achieved the conversion of Jupiter Asset Management live system to read only within the given timescale. This involved writing conversion programs to migrate data to Rathbones

·       Provided application support to other clients such as Barclays, HSBC, Friends Provident and Nedbank. Advising users, applying data and program fixes, including overnight on call support

·       Achieved a reduction in the outstanding calls and met the SLA as requested by the client

Analyst/Programmer                        Family Health Service Computer Unit      Mar 1993 – Sep 1995

(NHS Digital), Bromsgrove / Exeter

·       Analysis, design, development and support of health authority systems using SSADM and MUMPS

·       Systems Analysis for the NHS number project, to identify changes required

·       Supporting NHS preventative healthcare systems written in MUMPS

Programmer (Industrial placement)  BT Customer Systems, Leeds                        Jul 1990 – Jul 1991

·       Developing, releasing, and supporting software for a fault logging system written in PL/1 and C

Education

UK & Ireland Testing Board (UKITB)

ISTQB Certified Tester, Foundation Level                                                                 2020

Birmingham City University

BSc (Hons 2.2), Computer Information Systems                                                       1988 – 1992

Modules included Programming, Systems Analysis, Hardware, Business and Maths

Final year project was based on a comparison of systems analysis methodologies SSADM and JSP

Personal Interests

·       Avid cricket fan. I enjoy playing and watching

·       Enjoy going for walks in the countryside, especially in the Peak District

·       Playing chess