PRIYA AMBALIYA

Toronto, ON ǀ +1(647)388-4302 ǀ   priyaambaliya0712@gmail.com

LinkedIn: linkedin.com/in/Priya-ambaliya-674509161

PROFESSIONAL SUMMARY

Dedicated and accomplished Human Resource Professional with experience in managing and implementing HR policies and procedures. Adept at fostering a positive work environment and optimizing HR operations to support organizational goals. Seeking to leverage my expertise in talent acquisition, employee relations, HRIS administration, data management, HR compliance, and client communication to contribute to the success of a progressive and dynamic company.

SUMMARY OF SKILLS

·        Talent Acquisition and Recruitment

·        Employee Relations and Conflict Resolution

·        Performance Management, Organizational

·        HR Policy Development and Implementation

·        Time management, multitasking

·        Payroll management

·        Critical thinking, Problem-solving

·        Strong work ethic, Active listening

·        Building reports

·        Highly motivated & result-driven

·        Technical proficiency

·        Workflow analysis, Prioritizing
·        Employee Benefits Administration

·        Training and Development

·        Data Analysis and HR Metrics

·        Employment Law and Compliance

·        HRIS: Workday, ADP, ICIMS, PASS, QCS, CM

·        MS Office Suite, Word, Excel, PPT, Outlook

·        Managing Targets, Ability to work in a fast-paced environment

·        Detailed/Accurate

·        Teamwork, Self-motivation

·        Social Media and Marketing

·        Content Creator – Post, Media, and videos

PROFESSIONAL EXPERIENCE

Human Resources Administrator                                                                                                    Aug 2023 – Present

BarBURRITO – Aurora, ON, Canada

·        Manage the onboarding and offboarding recruitment process, including preparing job offers, contracts, and termination letters.

·        Pre-screen resumes and conduct interviews, both virtually and in-person, to assess candidate suitability.

·        Perform reference checks and background checks on applicants to ensure qualifications and suitability.

·        Inform applicants about job details, including working conditions, benefits, and duties.

·        Assist with hiring qualified applicants and arrange meetings with employers if necessary, facilitating new employee orientation.

·        Record paperwork and employee details in HRIS systems.

·        Assist with payroll processing and handle day-to-day administrative tasks.

·        Deliver inbound and outbound customer service to applicants and employees.

Human Resources Officer                                                                                                               Feb 2022 – Jul 2023

Shreeji Inc Ltd (Healthcare and Social Services)-London, UK

·        Managed end-to-end recruitment processes, including sourcing, interviewing, and onboarding, ensuring exceptional candidate experience.

·        Handled employee grievances and guided them through the recruitment process, fostering a positive workplace environment.

·        Stayed updated on employment legislation and implemented policies to ensure legal compliance and promote a fair and inclusive work environment.

·        Proficiently managed employee data and records using HRIS platforms such as Workday, Pass, and Care Planner.

·        Conducted employee training sessions on HR-related topics and health and safety programs.

·        Coordinated with management to arrange shadow shifts for new hires and represented the company at job fairs and recruiting events.

·        Oversaw performance management processes and conducted exit interviews to improve employee retention strategies.

·        Collaborated with the finance team for monthly payroll processing.

Key Achievements:

·        Successfully recruited healthcare professionals internationally, demonstrating adaptability and cross-cultural communication skills.

·        Implemented digital marketing strategies, enhancing the company’s online presence and attracting top talent.

·        Streamlined HR processes by optimizing HRIS usage and implementing data-driven decision-making practices.

Human Resources Administrator                                                                                                  Jan 2020 – Jan 2022

SH COMMS LTD. – Ilford, London, UK

·        Provide client relations support by investigating customer complaints and documenting the actions taken.

·        Maintain relationships with external/internal customers to promote employee relations, company culture and customer engagement efforts.

·        Provide day-to-day administrative and operational support to all HR-related activities.

·        Assist and address customers’ general inquiries, ensuring follow-up and responsiveness, and extract daily sales reports for Online Business.

·        Handled multiple online accounts at a time. Collaborated with customers and resolved issues, reporting to managers if required.

·        Provide administrative support in the sales department to maintain and increase customer engagement and sales daily.

Marketing Executive Intern                                                                                                       Feb 2021 – Sep 2021

ASAP Data Solutions LTD. – Hatfield, UK

·        Managed social media Twitter, Facebook, Instagram, and LinkedIn.

·        Implemented marketing activities and monitored and reacted to what was trending on social media.

·        Created engaging and sharable content on the website news and blog section.

·        Managed all paid social advertising and social campaigns and optimized to bring the cost per action down.

·        Managed marketing video production, including filming and editing.

Assistant Merchandiser, Home-textile Department                                                                Jun 2018 – Oct 2019

Acme International Ltd. – Ahmedabad, Gujarat, India

·        Planned and developed merchandising strategies.

·        Analysed market trends, sales figures, customers reactions and reviews of product needs.

·        Collaborated with buyers, suppliers, distributors and wholesalers and investigation to negotiate prices, quantities, and timescales.

EDUCATION & CERTIFICATION

Master of Business Administration (MBA)                                                                                 Jan 2022

University of East London – Dockland campus, London, United Kingdom

Bachelor’s Degree in Textile Technology                                                                                    June 2018

L.D Collage of Engineering – Ahmedabad, Gujarat, India

Diploma in Textile Designing                                                                                                        May 2015

Girls’ Polytechnic – Surat, Gujarat, India

Certificate – Workday HCM, Recruiting & Finance                                                                 Mar 2022

Working towards CHRP certification.

Reference available upon request.