Nicola Briers
7 Runcorn Road

Barnton

Northwich CW8 4EJ

Mobile: 07870653396 / nickybriers@yahoo.com

Personal Statement

Very client focused and highly professional articulate and motivated individual with extensive customer service experience and a proven ability to organise and achieve results both individually and within a team. Very much a people person with the ability to build strong relationships and find challenges extremely rewarding.

Key Skills

•       Excellent communication skills, both written and oral.

•       Problem solving, organisational and Interpersonal skills.

•       Extensive Administrative skills e.g. report writing, maintaining records, statistics.

•       Computer literate-packages incl.: Outlook, Excel, Word,

•       Quick to learn.

•       Good communication skills and have reported directly to various levels including Director.

•       Driving for 30 years and I have HGV licenses class 1 and 2.

•       Use of a PDA devices.

Career History

Class 2 Driver Lloyd Fraser April 2021 – 22nd September 2023

·         Delivering fashion to a number of stores in the north west and north east.

·         Drive company Class 2 vehicles and operate company equipment safely.

·         Carry out daily vehicle checks and report any defects.

·         Ensuring                loads were delivered on time and safely.

·         Taco hours and rules adhered to.

·         Keeping the customer up to date with delivery issues and or problems

Career Break August 2019 – April 2021. Due to Covid.

Logistics Administrator   Optima Logistics    October 2017 – August 2019

·         Processing customer orders.

·         Liaising with customers and warehouse operators to ensure stock is returned.

·         Ensure customer stock is processed on the system by warehouse.

·         Also making sure everything is done on time and corrected all the time.

·         Ensuring all drivers delivery notes produced.

·         Liaising with transport manager to ensure all deliveries, delivered in a timely fashion.

·         Advising drivers with customers requirements.

·         Keeping customers informed of late deliveries.

Office Assistant       Turner and Wilson                                         Sept 14 – Sept 2017

·         Processing daily sales orders.

·         Liaising with the workshop to ensure liners delivered to client on time.

·         All aspect of administration.

·         Invoicing

·         Commutation with clients via email and telephone.

·         Ensuring all drivers delivery notes produced.

·         Advising drivers with customers’ requirements.

·         Keeping customers informed of late deliveries.

·         Processing analogue Tachograph charts.

·         Ensuring driver hours regulations were correctly recorded.

·         Liaising with vehicle servicing company to ensure all defected were righted on time.

Pre 2011 available on request

Education

5 CSE/O-Levels

1 CPVE Pass (Certificate of Pre-Vocational Education)

CPC (Certificate of Professional Competence)

Highfield Level 2 Certificate in Warehousing and Storage Principles (RQF)

Highfield Level 2 Certificate in Customer Services (RQF)

Highfield Level 1 Extended Certificate In Personal Development for Employability (RQF)

Interest and Hobbies

Football Reading Walking my dog Land Rovers

Full driving license Class 1 and 2 with 6 points

References:          Available on request.